Prompt, honest and everything done in a timely manner. Full inspection with an oil change, with…read morepictures and measurements. Also had to have air conditioner worked on and they communicated well on date they were picking the part up and when they could do the work. Everything went as promised and the air is working great! We will be using them for all of our auto need from here forward.

Very pleasant experience at Spencer's Auto in Florence! Price felt fair, service (with an…read moreappointment) was timely, and they explained everything very clearly to me. Great customer service in the waiting room too, 5 !!

Let me start by saying that this review is LONG over due. So, my apologies to Kristina and Jason…read more Last October, 2024 the side of my car was backed into in a parking lot. I reached out to CarWorks and Kristina replied almost immeadiatley to set up an estimate. Kristina was extremely knowledgeable and professional. She knew just as much about the repair that was going to be needed as she did the corrupt insurance company's that we had to rely on to get the repair done. My car was a 2018 Subaru Forester XT with 45,000 miles and in perfect condition. It was determind that the B Piller on the passenger's side was bent and needed to be replaced. Liberty Mutal and their appraiser 'Snapsheet' pushed to have the B Piller just repaired but at my request to have the car only repaired back to Subaru specs, Kristina wouldn't budge demanding that it be replaced. After 3 months of Kristina and myself going back and forth with Liberty Mutual, literally hundereds of emails and phone calls, they totalled the car. It was heartbreaking but at least there was going to be a resolution as Liberty Mutual was now refusing to pay for my rental car any longer. This seemed to a positive thing at least for me but CarWorks got screwed with this total. Liberty Mutual refused to pay and pick up the car from them, disputing storage fees that started the day my car got dropped off for repair. Liberty Mutual's postion was that they start paying the storage fees once the car is deemed totalled leaving CarWorks holding a $17,000 bag. After all of this Kristina still continued to help me navigate the closing of the claim. I cannot thank CarWorks enough for helping me navigate a really bad experience and learning lesson with car insurance company's. I absolutely recommend them if you need any sort of car body work done.

Horrible experience so far. I recommend going some where else, anywhere else…read more Just showed up to check on my cars progress after 11 days of almost zero communication only to be met by Jason who was immediately defensive of my fair questions about what my options are/were. Jason was only interested in telling me about his extensive knowledge, how he had a Porsche (still not sure why that was important for me to know) and how he couldn't really tell me anything, nothing was their fault and all I could do is call my insurance company. He made fun of my frustration pointing out my hands were shaking and seemed to just want to win an argument in front of my wife and another man hanging out in the office. Jason seems to know very little about customer service, and could care less about the client. He was constantly interrupting me while complaining that I wasn't letting him talk enough. (At this point my wife literally walked out of the office in frustration) Jason did everything but refuse to give me a way to give me my car back. I'll be sure to update my review once this gets resolved. Jason cares a lot more about being clever and making you wrong than really listening or helping.

Quick and honest and respectful of clients. This is the second time I have called and both the…read moreoffice staff and repairman Manny were amazing to work with. My new Air conditioner was up and running in under an hour. I'm so impressed with skill level and quality of service provided highly recommend this company. Prices are as promised so great value for your service record.

My door latch broke today so since I had used this service before, I called & surprise! - Manny was…read morehere within the hour. He fixed my door in about 10 minutes so I asked him to please check my hot water heater too. He had the needed parts on his truck & so fixed that in about 20 minutes. I've always been happy with this company, but today was OUTSTANDING!! Highly recommend.

Really great people and owners. The gas station is always clean and friendly. We stopped here on…read moreour way to California and everything could not have gone. Smoother could not recommend it any more out of 10.

I had my pickup washed on May 25th. The equipment malfunctioned and caused extensive damage to the…read morepaint, broke the windshield and tore off the antenna. Filed a claim onsite and online. Never even 1 phone call. All email, mostly automated. Denied any responsibility. Use at your own risk.

I purchased the best wash ($23) there was, however it was not a good wash. Many parts of my car…read morewere dirty. Won't return.