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    Randy Lamartiniere, MD

    5.0 (1 review)
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    8 years ago

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    The Baton Rouge Clinic

    The Baton Rouge Clinic

    2.5(17 reviews)
    3.3 mi

    My wife and I have been patients at The Baton Rouge Clinic for over 20 years. The physicians…read moreespecially Dr. Paul Fitzmorris, are excellent: responsive, compassionate, and professional. The problem is the administration. After being advised to undergo an EGD on April 20, I was told to pay $228.01 upfront because my deductible wasn't met. I asked to wait until insurance processed the claim based on a prior billing error that took months to fix. I also noted my long history of paying upfront when required, including for a colonoscopy last year. This wasn't refusal; it was reasonable caution. I even offered my standard $50 copay in good faith. That was rejected. Instead, I was told I must pay at least 50% upfront or my procedure would be rescheduled. That is not flexibility, it's coercion, kind of taking advantage of a patient situation. Conditioning a medically recommended procedure on advance payment, especially for a long-standing, reliable patient, is unacceptable. This kind of rigid policy erodes trust and overshadows the excellent care provided by the physicians. A clinic with doctors of this caliber should not allow administrative practices to undermine patient confidence so severely. Syed Khalil

    When the only "tool" you have is a nurse practitioner, don't expect quality medical treatment…read more The BR Clinic Urgent Care used to offer quality care quickly, but that changed after the pandemic. I have been there twice since the pandemic was over, and each time I was misdagnosed. Two years ago, I sought treatment there when my appendix was about to rupture (but I didn't know that at the time). The nurse practitioner in charge ordered an ultrasound, but only on the top half of my abdomen, so the technician missed what almost killed me. At the time, I thought this bad experience was a one-off. I returned to this facility last week when I was feeling poorly and my throat was closing up. I suspected strep, so the nurse practitioner did a test, which came back negative, so she sent me home with a 3 day course of steroids. Did not do a flu test or a COVID test while I was there. As soon as I took the last steroid, the symptoms returned with some extra ones, so now I am going to an actual medical doctor for treatment. I think the quality of care I received would have been better if this facility was staffed by a medical doctor, not someone who is essentially cosplaying as an MD. The Baton Rouge Clinic itself is outstanding, so I am shocked and disappointed that their urgent care facility is so bad. Why have such a facility if it continues to offer such subpar care that people need to seek more medical treatment? The BR Clinic Urgent Care facility tarnishes the reputation of the entire BR Clinic.

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    Joseph Angel Acosta, MD

    Joseph Angel Acosta, MD

    1.0(1 review)
    2.9 mi

    My very sick brother waited four months to see Dr. Acosta. They cancelled the day before the…read moreappointment. Said they called but did not leave a message. My brother who has had several strokes and bladder cancer twice can barely walk with a walker and his wife who is recovering from cancer surgery both showed up yesterday not knowing appointment was cancelled. After checking in they were made to sit for an hour before staff informed them that the doctor wasn't even there. You seriously think they didn't know Dr. wasn't there? It only dawned on them after an hour that not only had they cancelled with less than 24 hours notice one day prior but the doctor wasn't even in the building? Instead of apologizing for cancelling and squeezing my brother in as soon as possible they put him back at the end of the line for another four month wait. What a sorry, impotent staff and what a sorry, impotent doctor for allowing his staff to treat his sick patients this way.

    From the owner: Dr. Acosta received his medical degree from the University of Texas Medical Branch in Galveston,…read moreTexas in 1989. Following his internship in internal medicine, he completed a residency in neurology at Hahnemann University Hospital in Philadelphia, Pennsylvania, where he also served as chief resident of the program from 1992 to 1993. After his residency, he was fellowship trained in neurovascular disease and stroke at the University of Maryland Medical Center in Baltimore, Maryland from 1993 to 1995. Dr. Acosta has an interest in general neurology, clinical neurophysiology and is trained in neurovascular ultrasound with a special interest in the treatment of stroke.

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    Randy Lamartiniere, MD - internalmed - Updated June 2026

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