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    Randy's Mobility

    4.7 (12 reviews)
    Open 8:30 am - 8:00 pm
    Updated 1 month ago

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    1 year ago

    Easy pick up and drop off...great staff. Most affordable of the numerous options in Disney. . Military friendly.

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    1 year ago

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    Review Highlights - Randy's Mobility

    The price for two days was what one day is at Disney and no worrying if we'd get one once we got to Disney.

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    Rotech Healthcare

    Rotech Healthcare

    (10 reviews)

    South John Young

    It took me going through three people to get a simple request process for a walker.completed. When…read moreI was just about to make the purchase from Amazon, I thought I'll give it another try...on the third attempt I encountered a well experience and polite employee by the name of Georgiana B. She resolved my concern in less than 10 minutes! I was willing to make this purchase on Amazon then go through the chaos I experience with the other two employees, if it had not been for Georgiana!

    Rotech purchased my local medical supplier, who had always done a great job. There was no…read moreinformation sent about the acquisition. I was at first skeptical that it could be a scam. So I called my local supplier. Their phone has a Rotech phone tree. They seemed to have a streamlined order system. It could be done by voice or phone. Supplies came, although slowly. There were problems if I had to speak to someone on the phone. Rotech has obviously outsourced overseas their customer service. They were hard to understand, Yesterday was the worst. Someone called to tell me my insurance had declined coverage, I couldn't get much info from the person who called. I asked if my Pulmonologist had forgotten to send in a new prescription. He seemed to indicate that was the case but insisted I call the local office. He said that they would know exactly what needed to be done. He also told me to ask them to take off the "pick up" order. Did this mean they were come and get my CPAP? He would give me no further information or guidance except to call my local office. It was after closing hours locally when he called. So I called the local office this morning. Niya was extremely nice. After checking my account & Medicare number for accuracy she couldn't see a reason for the problem. My Pulmonologist had sent the prescription. So that wasn't the problem. She promised to research the issue and determine the problem, which wasn't something the Rotech Call Center ever offered to do. She also said Customer Service had been wrong about their being able to remove the "pick up" order. Rotech had to do that. I wish the acquisition had never happened.

    Randy's Mobility - mobilityequipment - Updated May 2026

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