Scooter was perfect and easy to maneuver (not to mention it was a fraction of the cost of renting…read morehim the parks.) It was at my hotel when I arrived, and when I called to turn it in early they came out and met me at the front of my Hotel. I only waited five minutes. Very friendly and accommodating. I'm a pass holder for Disney and Universal so will continue to rent from Mobility whenever at the parks. Excellent equipment and customer service!

Great place to rent from. EVA was waiting at the rental house when we arrived. Forgot to put the…read morecharger out with th EVA when we left. They called and when I contacted the rental facility they placed the charger out for pickup. I was not charged any additional fees

The booking online on their website was easy and they communicate through text for questions and…read moreconcerns. They were communicative during delivery and pick up at our resorts. They also had very good pricing and gave my parents some comfort and convince (actually big comfort) during our days at the park! I would definitely use them again. There was only one time when one of the scooters stalled in movement but all I had to do is ask my mom to turn it off and the it back on. Loved that the scooters come with baskets and a pocket in the back for the chargers. Made storage for my parents stuff convenient.

Thank you for helping me with an urgent need (my back went out on me while at the theme parks"…read more You responded fast and your prices are competitive. Returning the scooter through the guest services at our hotel was a great relief! Will use you again for sure. Terry

This should be the ONLY company you order a mobility scooter from. Let me tell you a few reasons…read morewhy.. They have the most affordable pricing 5 STAR delivery service pick up/ drop off Family owned (small business) Colored scooters! How fun?? You can get a pink one! LONGEST battery SUPER FAST! SPEEEDDD compared to many other companies. Super comfortable You can pay to add a basket to the back You can have an umbrella shade added too Hope all those reasons convinced you!! Praying for the day they expand to Southern California so I can refer all my clients with mobility issues when visiting Disneyland to use scootz. Until next time!!

We had my husbands wheelchair damaged on our flight & needed a rental scoots was able to get us a…read morechair the next morning. Delivered to our hotel and then it had a minor issue (still ran just had a noise) but they met us at our restaurant parking lot & fixed it immediately! Great Customer service & the staff was informative & friendly! We rented for 4 days & returned it to our hotel luggage dept it was very convenient & affordable! You can rent almost 3 days for the price of a mobility device in the amusement parks! Would definitely recommend & use again!

SOOOO glad we found Shea at Orlando Electric Scooter Rental!!! My husband and I have used him…read moreseveral times. We stayed in a hotel and Shea delivered and pick up from our resort. (Rode around Celebration, Fl. Almost 3 hours on a single charge) Also, with the best deals around. Never had a problem with the Segway scooters they run great. He knows we will be calling him again in the future. Thanks for the great service.

From the owner: IF you literally just coming from Bermuda, or Bahamas, just…read morecoming to enjoy the Orlando sunshine, well that's ok to. And if your like me, and had too many fruit drinks on the beach, and your no where near our location, we got your back too, we can deliver it to you to make sure you have that nice stroll through Lake Eola. Just let us know, we will take care of you.

Seamless process. Delivered to Disney campground as promised. Equipment was clean and well…read moremaintained. Using them again on my next trip.

Horrible, This was the worst experience ever. I used rental…read morefor 3 days, at Disney world. The scooter would not hold a charge longer than 2 hours. When I called 3 different times to their troubleshooting line, speaking to 3 different agents, they told me I was either too heavy (I weigh 135) or I was going up too many hills, and I'm expected to charge the scooter when I goon each ride. I was notable to use it while standing through lines to rides at all. I told them there are not that many electrical sites within the parks, I was told I should have asked staff, like I was an idiot and never thought of that. I did go to staff and was told there was only one location at each park and they keep them pretty well hidden. Please note, my need to charge the scooter at 3 different parks, 2-3x at each, I never came across another scooter getting charged. Even the key says to charge overnight for a full days use. This was a terrible experience, please don't put yourself through it.

They are liars and refuse to give me my refund!!! I've called several times and now my number is…read moreblocked!! They have my credit card details and I am so angry that they are doing me dirty!!! Do not rent from them, go with a more reputable company!!!

We got a stroller and a scooter from here because last time we got a scooter for my mom and it was…read morebeautiful. The stroller is dirty and it can't go down to transport into our car. The scooter is insanely raggedy and things are taped up. Disney scooters are used and it looks/ feels extremely better than what I got. I can't believe we got this from them. I mean we're grateful that it works and it'll get the job done, It's just extremely raggedy.

Customer service was outstanding I would definitely use them again. Rented their last scooter…read moreduring the holiday weekend nobody else had scooters I was pleasantly surprised.

BEWARE!!! I'd give…read morethis business zero stars if I could! I rented an ECV through them in April, for a September delivery. It's now only June, and I needed to cancel due to an unexpected change in vacation plans. I contacted them via email (I don't like using phone because then there's no documentation) to cancel the order. When I didn't hear back from them, I emailed a second time about four days later. When I didn't hear back AGAIN, I contacted them through their online chat service. That was ignored, too (and if they're unable to chat at the time, they'll answer in the chat box when they can AND send an email, neither of which were done). After that was ignored, I opened a dispute on PayPal to get the money I'd paid refunded. They've also ignored that. Ten days since I cancelled, and they've still not refunded me the money or even answered my emails, online chat, and PayPal dispute. UPDATE: I finally got my order canceled. It only took two weeks, four emails (two to the owner's email accounts) that they never answered, one online chat that they never answered, two voicemail messages, disputing it through PayPal (which they never answered), AND a threat to hire an attorney (that's when it finally got canceled).

Called this place to get information and she was trying to have me book with Universal or referring…read moreme to another company instead of listening to my needs which were super simple. I brought it to her attention, asked if they're not interested in new business and she hung up on me.

We've rented through Scooter Vacations three previous times and have a forth scheduled for later…read morethis year. Previously twice while staying on property at Universal Studios and once at a Disney hotel. Every time the whole rental process was flawless. The scooter was delivered to our hotel before we arrived and was there waiting for us. When we were done, we just left it at the hotel where we picked it up from. That's it! So much cheaper then renting from the parks. One rental had a loose tail light cover, but we just kept it in the back pocket of the scooter chair. No big deal. And the people that own/run the business are wonderful to speak with. Very accommodating. You always speak to a live person over the phone. Highly recommended.

Amazing service. We even had to change the drop of spot to Orlando Airport and so accepting of the…read morechange. On time and very helpful service for my disabled husband. We took the scooter on the 7 night Princess cruise and also toured the whole Epcot. Battery seemed to last the day!!!!

Had top notch service from Cloud of Goods, will definitely…read moreuse them again when I am back in Orlando and highly recommend them to anyone that's looking for a scooter or any kind of mobility device! Everyone was super friendly, super communicative and very punctual!! A fantastic group of people highly highly recommend Joseph and Humberto, they were both fantastic!!!

Very good customer service and a full inventory of medical supplies and equipment. I been going to…read morethem for years and has always gotten good survive.

The wife sprained her ankle while visiting Universal Studios. The scooter rental saved our trip…read more The owner was knowledgeable and helpful.