Awesome Locally Owned and Operated Shop Offering Outstanding Work…read more After being involved a collision the other parties insurance was awful to try and work with. GONZO'S took the time to deal with the other parties insurance and get the vehicle scheduled and completed in a very timely manner. He had a rental car ready to roll when I dropped of the vehicle and even detailed out personal vehicle for us after picking it back up. Five stars across the board

Very fast service along with awesome, friendly people. Locally owned and family operated. The work…read morethat was done was impeccable. The ONLY body shop you should work with in the area. The only one I'll go to from now on! Thanks Gonzo!

I took my truck for a scratch and small dents on drivers side of the bed of my truck near the fuel…read moredoor. It took over two weeks when I was told one week. When I went in to get the truck and I was trying to ask questions to Tim the owner about making sure that the topper was sealed back correctly he started helping another customer that came in after me and when I asked him he was rude and made a smart-ass comment that it was just a topper! They are understaffed and I get that he is extremely busy, but no reason to be unprofessional with a customer, so three days later I drive to Chenoa and opened the back topper and tailgate and found two of the clamps laying on the truck bed floor and the other two loose!!!! Thank God it didn't fly off going down the highway!!! I also asked about the glass/ceramic coating being put back on my truck and he was snotty again saying that the paint had to cure first, then his wife said for three months before I would be called to let me know when to bring it back, first time I was told that ever and I assume if I didn't ask wouldn't have been told! Will never do business with them again!!!!!

ZERO STARS. I called Stamps after I'd been in a minor accident, I talked to a woman who seemed…read morefriendly, she told me to come in any time for an estimate, but that they close from noon-1p for lunch. I walked in with my 8 yr old son at 1:15p, and couldn't find anyone, but then I saw a guy who I don't think worked there, I said I needed an estimate, he told me the owner was in the other room. I walked in, said hello and said I needed an estimate, and I got an angry, red-faced stare from Masching (owner), not a word, just awkward silence. I asked if they'd like for me to come back, he said that he was eating lunch and we were interrupting. Masching has a rep for being a jerk, I knew I'd regret going there but it's near my home. He has a busy shop so I doubt he cares what I trhink, but if you want to deal with friendly people with good work ethic and sensible hair styles go elsewhere. what a tool.

Brian got my truck in right away and they did an amazing job! Their work is 2nd to none. Everyone…read more was really great to work with!!!

Everyone we dealt with was professional and kind! Our repairs even came in under budget, what a…read morenice surprise!! If we need this type of service in the future, we will not hesitate to call the Bane team!

*****DON'T TAKE YOUR CAR TO JOHN'S in Lexington, Illinois ****…read more This body shop is where we took our newer vehicle that got damage by a flying piece of tire debris only 3 hours after we bought it from the dealership. We took our vehicle here on the recommendation of a friend. Initially looked like it was gonna be a decent shop, but that changed rather quickly. This shop that does mediocre work. I say that because they supposedly fix cars for a living, but the customer has to point out damage that they said was fixed but wasn't. They called and said your car is done. Get there to pick it up and damage that we showed them when we dropped it off wasn't even addressed. So we leave it there to be fixed. During the time the shop had the vehicle in their possession it was damaged on the opposite side. I know this for a fact, because we have photos from when we bought the vehicle and their photos from when it was dropped off to be repaired. During its time at John's (ANTI) Auto Body Shop. Someone damaged my vehicle. We pointed this out to them and were basically brushed off and told we didn't do it. As not to go into a lengthy post. They said not our problem and have a nice day. The owner flat out said they weren't doing anything about it and to turn it in on a new claim. We tried to explain that the damage was not there when we bought the car or when we dropped it off. It's a deep scratch on the right side about 5 inches in length. I am generally willing to be understanding and try to work with people, but I take exception to someone calling me out and saying that I'm lying about something I know for a fact wasn't there. I was forced to make this group and post to help others avoid mistakes and getting treated like this. Take your car here at your own risk. Their work is shoddy and mediocre at best, especially when you have to point out what they should have seen when they first worked on it. In closing. If the owner is so sure his guys didn't damage my vehicle, then why did it take me pointing out work they missed in the first place? Obviously not too sharp or attentive to details and talking out both sides of his mouth. A pic of the damage and the others for reference when it was dropped off. No scratch until we went to pick it up.

Could not be happier with the quality of the work and the customer service. If you are in…read moreBloomington or Normal, it is worth the drive!

Best auto body shop in the area, everything done professionally and on-time. I love the repair…read moreservice as well as the body shop. Five-star*****!

Full Throttle repaired my passenger side back door. It was looking pretty bad when I took it to…read morethem, now my car looks brand new again! They even detailed the inside of the car to perfection. Has that new car smell too! I would recommend them highly if you need your vehicle repaired. Good quality, great price!!!

Kurt's helped me with the front of my van after a deer accident, they were so friendly and fast! I…read morewould recommend them! Thank you!

They were professional, kind, friendly, very accommodating and flexible. The work was superb, as…read moreI knew it would be. My car was returned to me all cleaned up, inside and out. It almost looked as if they detailed it. A couple of years ago, Kurts came to my house, picked up 7 pieces of wicker furniture, and returned it to me painted the color I requested. It looked like brand new wicker. Never hesitate. They guys were great. Anne

Complete Frauds ! do not order anything from these scumbags . i ordered something a week and a half…read moreago and they still havent shipped it yet though they did lie to me and told me it was shipped a week ago . ZERO customer service . Asked for my money back multiple times . They just ignore their customers .

From the owner: Trailer Repair, Aluminum Welding, Authorized Wilson Trailer Repair Center. read more

I have a 16 yr old car, needed front bumper, and inner wheel rims . . . Ect. Carlson's Autobody had…read moreto jump through a LOT of hoops to obtain the necessary parts, and they repaired my car to perfection. Very lovely people to work with.

This was a minor repair for a fender bender. They made everything easy. The job was beautifully…read moredone. You could never tell there had been an accident. They took care of all the insurance issues. It's a little weird with body shops. I hope I never have to go back. But if I do need a body shop again I'll go here.

I had an absolutely horrible experience with Route 66 Towing LLC in Pontiac. We called them Sunday…read moremorning after I accidentally locked my keys in my car at Walmart. We had no spare key or way home, so we paid $156 over the phone for a lockout service. When the employee arrived, he used an air wedge and long-reach tool to try to unlock the car. He was having difficulty getting it open and was pulling hard on the inside driver's door handle with the tool. While doing this, the soft rubber protector on the end of the tool flew off onto my driver's seat, and the exposed tool slapped back with heavy force into the upper driver's-side area of my windshield. We then noticed a large crack coming from the same area where the tool had hit. I immediately pointed it out to my boyfriend while the employee was still there. My windshield was completely intact before this service. I also have multiple timestamped photos, including pictures from about a week beforehand, clearly showing the windshield undamaged. We called Route 66 within about 30 to 45 minutes afterward and explained what happened. The owner immediately argued that it wasn't possible for the windshield to have been damaged that way. After speaking with her employee, she called us back and said he denied damaging it. She agreed to meet us at their shop the following morning. She was late, and when she arrived, the interaction became extremely unprofessional. She raised her voice, repeatedly talked over us, accused us of potentially lying, and kept insisting there was nothing we could prove because we didn't have a video showing the exact second the windshield cracked. My boyfriend repeatedly tried to explain that we understand accidents happen and that we weren't trying to get anything for free. We were perfectly willing to pay the $156 because they did unlock the car. We simply wanted the windshield returned to the condition it was in before their service. Her only proposed "compromise" was refunding the $156 lockout fee instead of addressing the windshield. During the conversation, she told us we must be mentally incapable of understanding her and even told my boyfriend that if one of her guys were there, they would beat him up. We eventually stopped arguing and asked for their insurance information so the insurance company could investigate. She initially wouldn't provide it and repeatedly told us our claim would be denied. She eventually gave us the name of an insurance agency and agent rather than the actual insurer. We later obtained the correct insurance information ourselves, and a claim is now open. As we were leaving, she even made an irrelevant comment about us "probably being liberals." The entire interaction was bizarre and incredibly unprofessional. Accidents happen. My biggest issue is how this was handled afterward. My windshield was intact beforehand, we noticed the damage during their service, and we simply wanted them to professionally address it and allow their insurance company to investigate. Instead, we were accused of lying, insulted, threatened, and had to push just to obtain insurance information. I have timestamped before-and-after photos and will be providing everything to their insurance company. Based on my experience, I would not use Route 66 Towing again and would not recommend them.

This woman has to have the worst attitude I have ever seen ! Those who know my husband know he is…read morethe nicest, polite person especially to strangers! Today while trying to pick up our car from Route 66 towing this woman provided us with the worst customer service ever! Her tone was rude and nasty from the minute she stepped out of her truck! Snatching documents, cussing and calling me names, I did have my own choice words for her as well! I'm not the type of person to let people talk to me or my husband in a disrespectful way especially once she was trying to kick me off her property without giving us the car, when all we were trying to do was pay her so we could leave ! I'm not sure if she doesn't like black people or if this is just her natural personality towards the public. She did change her tone slightly once she knew I was recording her. Whoever the owner of this business is (if not her) should strongly reconsider the type of person they employ! I wish I could upload the video here So everyone could see her behavior