Update: After reading the reply from the individual who…read moreworks there, I stand by my review. The employee is incorrect about the incident; as the case with show, it was not a police chase or an eluding charge. It was an unmarked car who pulled into my lane directly at my motorcycle which I accelerated out of the way for and then pulled over when realizing it was an officer. The manner in which I operated the motorcycle makes zero effect on the condition as there was no crash, and I have been riding motorcycles for 27 years. Also, I built that motorcycle from the frame-up and know every inch of it in detail. It is a $30,000 motorcycle, not some beat up Suzuki owned by someone trying to pull one over on the tow company for flimsy reasons.

If I could give negative 5 stars I would. Horrible customer service. I was laughed at when I came…read moreto pay a $550 fee for having my truck towed from Lake Wenatchee to their trailer trash lot. Due to severely icy conditions in my driveway, the truck was unable to make it up the slope and was tagged next to my driveway. I'm 7 months pregnant and sick, and was stuck in my house for the past three days. I didn't see the truck was tagged because I have been home for three days taking care of myself and have already fallen multiple times on the ice this year. After seeing my truck being towed by Jaegers, my brother drove me to Cashmere to pick it up. Immediately when we walked in to pay, Jason was loudly saying how he hates people and complained about customers. I had been crying, and very upset about the fee. He asked me what was wrong with my vehicle and I said I couldn't drive it up the icy driveway. I was sick, pregnant etc. He said it was parked in the street, which it wasn't, it was parked in an icy patch next to my driveway. He scoffed and ignored my reasoning for not taking it into my driveway. After giving them most of my paycheck to pay the fee, Krissy asked Jason to take me to the lot. He responded, "I just sat down and I'm dealing with something else now." I responded with "Well I just paid $550 to get my van out, so can someone take me to it?!" He says, "oh just calm down, it's being handled." So not only did he mock my misfortune, he talked down to me as if I was being unreasonable! He was literally so lazy he couldn't get up to do his job and lead me to my vehicle. The other guy in the room was kind enough to lead me to the lot and even apologized for his coworkers "shitty attitude" saying he's going to get an earful from his boss and shifts switched to earlier times. Use ANY OTHER TOW COMPANY if you want a decent experience. Overall, it was extremely uncomfortable, unprofessional and disrespectful. FUCK YOU JASON, you deserve to get fired for being such a prick to a pregnant lady!

I did not like Thompson towing and will never again use or recommend them. Rather excessive. They…read morecame reasonably quick and made accommodations for my unusual circumstances. But charged me $297 per hour, but also $297 for "1 hour of paperwork". Which I think is very crooked. I would give more stars for making things happen, but charging so much for paperwork is just wrong. Especially for someone like me in an already bad situation.

These guys just charged my GF 615.96 for towing my SUV to their yard. 162.50 of it was…read more"administrative time" added when she went to pick up the SUV,less than 4hrs later. Absolutely f****** ridiculous!!

I was connected to a Dick's tow truck in a timely fashion. When I spoke to him on the phone, the…read moretower asked me what the problem was and as I described the issue he said it may not be necessary to tow my car! He arrived and took a look at my battery connectors, cleaned them up a bit and voila! My car started and I didn't need a tow and the cost was about half of what it would have been if I did! Thank you very much for the good, honest work!!!

We had car trouble in the evening and were assisted by Stormin Towing. They showed up quickly and…read moremade a stressful situation so much easier. Not only did they tow our car to the repair shop, but they also gave us a ride to a nearby motel--we really appreciated it. Everything went smoothly. Highly recommend if you ever need a tow in the area.

My new Jeep had an engine problem/recall that needed immediate repair two days before I was…read morescheduled to drive 1000+ miles for the holidays. Stormin made sure to get to my vehicle to the dealership asap, even in the busy winter weather conditions. We had a little problem arise from the tow but he was sure to make it right! Thank you Norm and Stormin Towing. You helped me make it to my family for Christmas!

Eric works on my '99 Chevy Suburban and does a fantastic job. His prices are really reasonable…read more He's a great guy and a great mechanic. Won't go anywhere else!

Owner was very rude. Did not complete job-or even get it started even though my truck was there…read morefrom before Thanksgiving until March of the next year! Most unprofessional mechanic I have ever experienced. Save your $$ for another auto shop. I will rate Eric of Leavenworth Auto 1 star because I can't rate zero stars-which is what he earned and deserves.

Our starter had gone out while we were camping well off the main highway (the 2). The road was…read morerutted, hard to find, but Patrick found us. He had a good enough jack that I was able to safely climb under the van and bang on the starter while he worked the key. After a minute or two it fired up. This was above and beyond as far as we're concerned, great service, friendly driver who was totally willing to help. I suspect he saved us in the neighborhood of $1500. Hopefully we'll never get caught in a jam like this again but if we do we'll call Dick's.

We were almost 200 miles from home and in the middle of nowhere--Dick's came through for us in a…read morebig way. I really appreciated how Rebecca stayed in contact with me while we waited for the truck, and Kenny got us all the way to our house. I am very thankful for their efforts!