Update: After reading the reply from the individual who…read moreworks there, I stand by my review. The employee is incorrect about the incident; as the case with show, it was not a police chase or an eluding charge. It was an unmarked car who pulled into my lane directly at my motorcycle which I accelerated out of the way for and then pulled over when realizing it was an officer. The manner in which I operated the motorcycle makes zero effect on the condition as there was no crash, and I have been riding motorcycles for 27 years. Also, I built that motorcycle from the frame-up and know every inch of it in detail. It is a $30,000 motorcycle, not some beat up Suzuki owned by someone trying to pull one over on the tow company for flimsy reasons.

If I could give negative 5 stars I would. Horrible customer service. I was laughed at when I came…read moreto pay a $550 fee for having my truck towed from Lake Wenatchee to their trailer trash lot. Due to severely icy conditions in my driveway, the truck was unable to make it up the slope and was tagged next to my driveway. I'm 7 months pregnant and sick, and was stuck in my house for the past three days. I didn't see the truck was tagged because I have been home for three days taking care of myself and have already fallen multiple times on the ice this year. After seeing my truck being towed by Jaegers, my brother drove me to Cashmere to pick it up. Immediately when we walked in to pay, Jason was loudly saying how he hates people and complained about customers. I had been crying, and very upset about the fee. He asked me what was wrong with my vehicle and I said I couldn't drive it up the icy driveway. I was sick, pregnant etc. He said it was parked in the street, which it wasn't, it was parked in an icy patch next to my driveway. He scoffed and ignored my reasoning for not taking it into my driveway. After giving them most of my paycheck to pay the fee, Krissy asked Jason to take me to the lot. He responded, "I just sat down and I'm dealing with something else now." I responded with "Well I just paid $550 to get my van out, so can someone take me to it?!" He says, "oh just calm down, it's being handled." So not only did he mock my misfortune, he talked down to me as if I was being unreasonable! He was literally so lazy he couldn't get up to do his job and lead me to my vehicle. The other guy in the room was kind enough to lead me to the lot and even apologized for his coworkers "shitty attitude" saying he's going to get an earful from his boss and shifts switched to earlier times. Use ANY OTHER TOW COMPANY if you want a decent experience. Overall, it was extremely uncomfortable, unprofessional and disrespectful. FUCK YOU JASON, you deserve to get fired for being such a prick to a pregnant lady!

Our starter had gone out while we were camping well off the main highway (the 2). The road was…read morerutted, hard to find, but Patrick found us. He had a good enough jack that I was able to safely climb under the van and bang on the starter while he worked the key. After a minute or two it fired up. This was above and beyond as far as we're concerned, great service, friendly driver who was totally willing to help. I suspect he saved us in the neighborhood of $1500. Hopefully we'll never get caught in a jam like this again but if we do we'll call Dick's.

We were almost 200 miles from home and in the middle of nowhere--Dick's came through for us in a…read morebig way. I really appreciated how Rebecca stayed in contact with me while we waited for the truck, and Kenny got us all the way to our house. I am very thankful for their efforts!

This place is great, had brake problems on a camping trip. They were able to get me back on the…read moreroad quickly. Fair price . I would recommend them absolutely!

Eric works on my '99 Chevy Suburban and does a fantastic job. His prices are really reasonable…read more He's a great guy and a great mechanic. Won't go anywhere else!

We had car trouble in the evening and were assisted by Stormin Towing. They showed up quickly and…read moremade a stressful situation so much easier. Not only did they tow our car to the repair shop, but they also gave us a ride to a nearby motel--we really appreciated it. Everything went smoothly. Highly recommend if you ever need a tow in the area.

My new Jeep had an engine problem/recall that needed immediate repair two days before I was…read morescheduled to drive 1000+ miles for the holidays. Stormin made sure to get to my vehicle to the dealership asap, even in the busy winter weather conditions. We had a little problem arise from the tow but he was sure to make it right! Thank you Norm and Stormin Towing. You helped me make it to my family for Christmas!

I found an extremely hard to find piece at this particular place.I live in Tacoma Wa so everything…read morehad to be done over the phone.Not only were they extremely friendly and honest with me,there timing and communication were excellent.It was a rear window for my 1973 Cadillac which took months of looking all over the internet for.He was honest and gave himself all day to remove the window, but called just a couple hours later to let me know it was out and ready for pickup.I had a friend drive to pick up the window who ran late and with just a phone call they left the window in a safe hidden place knowing my pickup guy was coming a couple hour drive away.There prices were great and to my pleasant surprise he tossed in all the surrounding chrome for free!I would highly recommend this business and will be using them on my future car restoration needs Regards Rachelle and Stephanie Robles

Easy Auto Wrecking is incredibly expensive and has terrible selection, most things they have to…read moreorder for you. I wish Wenatchee valley had better auto recyclers! I guess I keep on going to Spokane & Seattle and still be money ahead.

Rick is quick to respond and very friendly. Even offered to give us a ride to the hotel while…read morepicking up our vehicle. Five star+

guy who came to unlock the car was super nice, had a fun convo with them and was done super fast,…read morewould recommend

Road side assistance was on point. After try other towing company who were trying to gauge for…read moreprice after a quote. This company was honest and very responsive to our desperate need. Highly recommended by a local chain tire store and myself.

After being stuck in a ditch for 5 hours and many failed attempts to get pulled out, Scott showed…read moreup to save the day. Leading up to Friday before Labor Day, I was running on very minimal sleep that week due to caring for my mother who has stage 4 breast cancer in combination with working all week long as a health care provider. I was finally able to take time to myself and get away from the city to decompress and made my way to Cle Elum for a weekend camping trip with family and friends. While trying to find a place to set up camp, the river was dried up and I probably had no business driving off road while sleep deprived which led me into a sand ditch. I felt like a horrible person because I created this disaster for my friends and family to deal with at the beginning of our camping trip which could've been easily avoided if I wasn't so stubborn and just let someone else drive for me knowing I was very tired. Lesson learned. Mistakes and accidents happen in life, that is why there are towing companies available to help get you out of messy situations - in my case, a sandy one. After being stuck for 5 hours, you become desperate and vulnerable. During my frantic cry for help to local authorities and other tow companies, they either said they couldn't come because they were unavailable or didn't know if they could help (since I was stuck off road and their tow truck may not be able to drive down to me where I was stuck in the sand). Scott showed up and I literally cried when my car was finally pulled out of the ditch. It was a hard tow but Scott didn't give up, he was very persistent in getting me out of the ditch. He was very helpful and understanding throughout the entire process. I felt like an idiot and he wasn't judgmental at all about the situation I got myself in. Out of the kindness of his heart and being a Good Samaritan, Scott decided he didn't want to charge me the full tow price which was a huge financial relief to me as a single mom to two special needs children. He restored my faith in humanity and I can vouch for him by saying he's sincere and caring. He derailed all negative stigmas surrounding towing companies on this day. I feel forever indebted and truly thankful for his services. I hope anyone who travels through his jurisdiction requiring a tow reaches out to him first because he deserves to be successful in his towing business as an honest, trustworthy and compassionate businessman.

Cody Minnis rescued me - literally- from the bridge leaving Pasco. I was .4 miles from a gas…read morestation, 6 hours into a 9 hour trip- with my two dogs- and Cody came running! I was in a terrible spot, pulled over on the left hand side but no extra space whatsoever. Cars were zipping by at 60 mph, some not even moving even slightly to give me room. One texting driver and I'd be toast. I called the first listed service- they had an answering service in India. It too them 15 minutes to be able to tell me it would be at least 90 minutes to get a truck to me. (Who wants to call India to call for a local service??) I ended up getting referred to Cody from another service. Cody knew I was in a bad spot and literally dropped everything to come bring me gas. He was so awesome! Polite, quick, helpful, courteous, and then didn't overcharge me to boot. Thank you so much, Cody! You are one of the unsung heroes out there on the busy road. Thank you for rescuing me and my dogs. I appreciate you! Thank you!!

Quick response, very polite and friendly. Cody the owner provided the service; I will be calling…read morehis business if ever I get my keys locked in my vehicle again. Highly recommend!