I rarely leave negative reviews, but this experience earned one…read more James came out to diagnose our refrigerator's ice maker and was very confident he knew the problem. We approved the repair he recommended and paid for the replacement part and labor. Four days later, the ice maker still wasn't working. When I called expecting additional troubleshooting or a plan to determine the actual problem, the conversation quickly shifted to offering a partial refund on the part and suggesting we find someone else. That was surprising considering how certain he had been during the original diagnosis. What stood out throughout the experience was a level of condescension that made communication difficult. My wife witnessed him speaking to one of his own employees in a way that was genuinely uncomfortable to watch, and unfortunately that same attitude carried over into our interactions. Nobody expects a technician to be right 100% of the time. What customers do expect is professionalism, accountability, and a willingness to stand behind the diagnosis when the first repair doesn't solve the problem. My recommendation: if you hire this company, do not consider the job complete until the appliance is actually working. Replacing a part and fixing a problem are not always the same thing.

I can't say enough great things! Kian and the entire Barclay's team was prompt, clean professional…read moreand knowledgeable. Kian identified, fixed and tested his work very quickly and got my appliances working again. I would recommend anyone who is need of anything g appliance related to give these guys a call. I have already shared my experience with neighbors and will highly recommend them to anybody looking for prompt, quality work at great value. Thank you again Barclay's!

My Blue Star range broke so I called Kevin at the Appliance Doctor. He returned my call quickly and…read morecame out look at my stove. He ordered the part for me and came out when it came in. He was super courteous, friendly, patient, and knowledgeable. I thought his service charge was very reasonable. I will call him again when I need appliance repair and I would recommend him to anyone who needs help.

I called this company to get my Portable dishwasher fixed. The repairman that came out to my house…read morewas a very nice guy. Didn't take him all day to fix my portable dishwasher, he took it apart and found the problem. And put it back together in just a little over an hour. I am impressed with his work and how nice he was. I will be calling him again for other appliances that need to be fixed. I recommend this business to everyone that has a little older appliances also. My dishwasher was in warranty, but the place I bought it from didn't have any availability for anyone to come out and see me and my dishwasher. The people that were on the list for the GE appliance I have couldn't get out to my house for three weeks. I called The store that was supposed to be the one that repaired portable dishwashers under my warranty. The gal on the phone told me from Ginno's, That they would reject my request because we did not buy it at Ginno's but that's where GE was going to send us to get someone to come out and get a repair. I decided I did not want to get the runaround anymore. I will be submitting my bill to GE and see if they honor my expenditure.

Fantastic prompt, knowledgeable service. Jason did a great job and found our issue and resolved it…read morevery quickly. The repair and service call was also very realso able. What a relief because I didn't want to buy another washing machine with limited time.

Another great repair! My glass top stove fractured and got a new one installed without any…read moreproblems. It took a while to get the replacement from the manufacturer. The next one was my dryer which needed several parts and was done so expertly. Jason vacuumed out all the lint which is mind blowing how much accumulated. If you need appliance repair just call JASON! Family run from Chico

Mike was a great guy. He was responsive and quick to answer my call and he was able to come check…read moreout my washer within a day or two.

Does not respond to text messages and phone messages. Inconsistent rates. Charged me 150.00 for a…read more10 minute diagnostic and another person 100.00. Came highly recommended, but I am very disappointed.

Needed to replace the AC on my travel trailer. Bought a unit and was going to do it myself but my…read morehelp fell through. Called a place that had lubed the axles before and asked if they would do the installation for me but they said since I bought it myself rather than having them order it they wouldn't do the install. (If I had them order the unit they would certainly have marked it up by hundreds of dollars and the warranty would be in their name rather than mine.) Called Ron's RV and asked if they would do the installation. After assuring them that it definitely fits the same opening, etc. they said they would do the job. When I took the trailer and AC unit to their shop I asked about replacing a dead exterior USB port as well and they said no problem. They installed the AC unit and replaced the USB port and didn't take a long time to "get to it" like a lot of RV repair places do. I'm very satisfied with the shop and the crew there and will definitely return for all future RV needs.

I found my RV repair facility. Finally!! Ron's exceeded my…read moreexpectations. We had new awnings installed, a leaky roof repaired, they replaced the bathroom fan with a quality unit they had in stock. I highly recommend this repair facility.

Absolutely incredible staff. Went over and above to find the correct part for my washer because my…read moremodel number was missing. They were very friendly and the tech even gave me a little tip to make my job re installing my part much easier. Yes I could have bought this part online cheaper but not only did they have the part in stock their kindness and helpfulness really made it worth keeping my money local.

The Lady is rude on the phone. Their appliances are overpriced. They skip your delivery if you…read moredon't answer your phone and never explain it's contingent upon delivery.Their appliance installer is incompetent, unprofessional and was in a hurry. He caused damage to the power outlet while ripping on old dryers cord. He didn't finish installation because of the sparks and damage. Of course they didn't offer to pay for the electrician bill that their employee caused. Their 90 day warranty is whack. They Charge you fee for technician to come out to your home and "fix it." A mechanic or technician who doesn't honor their labor or work is a place i avoid. It's another way to scam customers for appliance resales failure to fix the appliances properly before selling them to customers. You have better luck buying new dryer, washer or other appliances for brand new. They cost same or even less when on sale compared to appliance resale used appliances. I would recommend buying new appliance because it has better warranties, no all sales final or no return scams like this business.

We noticed our refrigerator wasn't cooling properly when the ice started to 'sweat'. It is over 20…read moreyears old but is a built-in and impossible to replace. Chuck came to our home and made a diagnosis and temporary repair to carry us until he could order and receive the needed part. Came back, made expert inspection, installed new part and was knowledgeable, courteous, honest and reasonable. 50 years experience makes a difference! So grateful for his expert work, worth every penny. In this era when appliances are meant to be disposable after 10 years it is comforting to know Chuck can make miracles happen!

Called and spoke with Chuck. Said he would call my tenant and schedule a service call time. A week…read morelater he has not called them or me. Would not recommend this business.

I called the office and spoke to Megan. I told her I needed service on the Generac. She had a…read moretechnician come out first thing this morning! When the technician, Butch arrived, he was knowledgeable and friendly. His work is thorough and precise. He suggested the gap coverage and called the office from his phone so I could speak to Megan. She answered my questions and sent via email the contract to sign. She also looked up when our warranty expires. It would be refreshing if everyone conducted their business in this manner!

Very nice, professional and efficient. They came up to give our Cummins generator a tuneup and the…read moreprice was super reasonable.