I rarely leave negative reviews, but this experience earned one. James came out to diagnose our refrigerator's ice maker and was very confident he knew the problem. We approved the repair he recommended and paid for the replacement part and labor. Four days later, the ice maker still wasn't working. When I called expecting additional troubleshooting or a plan to determine the actual problem, the conversation quickly shifted to offering a partial refund on the part and suggesting we find someone else. That was surprising considering how certain he had been during the original diagnosis. What stood out throughout the experience was a level of condescension that made communication difficult. My wife witnessed him speaking to one of his own employees in a way that was genuinely uncomfortable to watch, and unfortunately that same attitude carried over into our interactions. Nobody expects a technician to be right 100% of the time. What customers do expect is professionalism, accountability, and a willingness to stand behind the diagnosis when the first repair doesn't solve the problem. My recommendation: if you hire this company, do not consider the job complete until the appliance is actually working. Replacing a part and fixing a problem are not always the same thing. read more

I can't say enough great things! Kian and the entire Barclay's team was prompt, clean professional and knowledgeable. Kian identified, fixed and tested his work very quickly and got my appliances working again. I would recommend anyone who is need of anything g appliance related to give these guys a call. I have already shared my experience with neighbors and will highly recommend them to anybody looking for prompt, quality work at great value. Thank you again Barclay's! read more

Our LG Dryer was making an awful noise and the rollers were clearly the problem. Our clothes have hair from our dogs and we wash towels from a hair salon, so it had seized up the rollers. One of the other appliance repair companies had me go through two automated prompts and then to an AI system. That was a non starter, so I found Barclays. They came out when scheduled on the weekend and quickly took it apart and repaired it on site at the quoted estimated cost. Great service and I'll definitely call them for any future needs. read more

Excellent service. Efficient and a great price. Couldn't be better. Same day service. Friendly and knowledgeable.

Outstanding service! Jamis was incredibly helpful when our older refrigerator stopped working. He was sincere, honest and very caring. He helped us with the purchase of a new refrigerator and gave us helpful hints about the best ones to get that had the least repairs. Bravo Jamis! Highly recommend him! read more

We absolutely could not have been more impressed with Kian. He was respectful of us and our property, focused on a skillful repair, and responded to our every question with knowledge and confidence. Great job! Highly recommend. read more

Jamis quickly found the source of the problem with our washing machine. He was thorough, answered my questions, and changed a fair price. I highly recommend Jamis for his outstanding service. read more

We have used Barclay's for years now at our home and at the rentals in town. They are great to work with and I highly recommend them. They always charge a fair price and are easy to schedule with and do a good job. read more

A big shout out to Jamis Barclay and Barclay's Appliance Service ... we found water pooled at the front of our refrigerator and were told it was probably a blocked defrost drain ... Jamis came out and corrected the problem in one visit ... he also looked at the ice dispenser which wasn't closing properly and found a replacement part - probably rare as the fridge is about twenty-five years old ... it had been causing problems not only with ice dispensing but also with the water function ... and now everything works great ... I give a high recommendation ... phone number is 530.873.3205 if you run into appliance problems ... read more

Barclay's Appliance Service - Appliances & Repair Near Me

My dryer failed over the weekend and I called Barclays at 9:05 on Monday. I spoke with the owner who said he and his son could be at my house between 11-1 that day. They showed at 11:05 and fixed my dryer in about 30 minutes which included vacuuming the entire interior of the appliance. He charged me $130 which was a bargain in my book. They are now my go to appliance repair place. read more

I called for a last minute repair request on my oven (which most companies will not service). They scheduled me on short notice in a cancellation spot and had the proper replacement parts on hand. Price was reasonable and the technician was very knowledgeable and courteous. read more

Came right out the same day. Was very professional. Looked at my LG refrigerator. Diagnosed it. Needed a new compressor. He said that compressors aren't really replaced and the actual fix is to purchase a new refrigerator. So, if I'm being honest I should withhold 0.5 to 1 stars for not being able to fix it, but I don't know if there is ANYONE out there who would actually do the service. This was the 6th service we called. Everyone else just didn't do LG, didn't return calls, or said they would get back to me and never did. So, 5 stars to the guy who showed up. read more

Friendly and efficient. Easy to work with. Had an ice maker quit working, (apparently Samsung is famous for this) two trips as I wanted to see if the cleaning out of my ice maker and cleaning out vents, would get ice maker working. It did not, and when I called back, they were able to come the same day and replace my ice maker. Both Jamis and his son Kian were great. I highly recommend! Now just waiting for some ice. read more

I called and spoke with the owner, Jamis, expecting to make a refrigerator repair appointment. He asked a couple of questions and determined that the repair of my older apartment size fridge would likely cost nearly as much as replacing it, IF he was right about his guess. It could wind up being much more if his guess turned out wrong once he got to see it. He was more than willing to come out and look at it. I determined that paying a house call fee & fixing a fridge I could replace new for $400 probably wasn't the best move so I just replaced it. I would definitely call Jamis for any other appliance issues. He's honest and has integrity. I liked that. read more

Simply outstanding. Pros: - Extremely fast service - Knowledgeable - On time - Friendly and caring Cons: - None Our washing machine stopped working for the second time in 2021. The first time (in February) it took a total of 3 weeks to get it fixed using Hudson's. This time we went with Sears and after waiting 3 weeks for our appointment date they cancelled the morning of (seriously?!) and rescheduled for another 2 weeks later (5 weeks just to get a diagnosis.) Out of frustration and based on a recommendation we called Barclay's. WOW! Jamis Barclay (the owner) scheduled us in an open spot for almost immediately, and a week later our washing machine was fixed! Each visit he arrived at exactly the earliest time quoted and got right to work. Jamis explained everything he was doing, why he was doing it, and what was needed. It was like having a friend or family member do the repair. We will only be using Barclay's Appliance Service from this point on. read more

Called Barclays for a freezer repair. They were quick, courteous, and reasonably priced. Hopefully won't have any appliance issues in the near future, but if I do I'll definitely call them! Highly recommend! Thank you!! read more

I thought my 20 year old dryer might need replacement. Jamis knew what was needed. The dryer works again... like new. We're so glad we called Barclay's. read more

So refreshing to have a really nice and professional person come to our dishwasher rescue! Kian helped find our drainage problem even while fielding both of my toddlers curiosity. Super nice guy and would definitely recommend this company to anyone looking for appliance help! read more

Always prompt & professional - excellent communication with me about the issue - quick service date scheduled with very fast call-back - Jamis was organized, and he quickly solved our refrigerator [Samsung] Error Code problems - Barclay's is a locally owned business that offers superb response times, flexible scheduling, honest appraisal of problems, and clear explanations of possible repair choices & costs - as well as recommended actions to take - fees [service & parts] are clearly explained, quite competitive & fair, and the quality of their service, overall, is first class! read more

My freezer was not working well and so I called Barclay's. Jamis was out here the NEXT day! After Jamis checked out a number of issues he told us it would not be worth fixing the fridge and that we would be better off buying a new one. I was thankful he came out so quickly, as I was able to get right on-it to purchase a new refrigerator. read more

He is courteous and responsive. We have had him out for the refrigerator withe the repairs completed in a timely manner. We also had a microwave with personality issues that couldn't be diagnosed. He was honest about that fact and advised that a new microwave would be the way to go, rather than string us along with repeated service calls. Integrity. read more

This guy, Mr. Barclay, shows up when he says he will show up. Check. He gets to work and gets it done. Check. He's pleasant and tidy. Check. He's reasonable. Check. read more

Very responsive and knowledgeable. This was the third company I tried to fix a locked oven and my only regret was not calling them first. Great customer service and really nice. I would definitely recommend them. read more

Jamis was quick to respond to my call and arrived exactly when he said he would. He was kind, professional and well priced. Like a favorite mechanic, I appreciated his honesty in diagnosing the problem, and giving me options rather than persuade me one costly direction. Thanks Jamis! read more

We were having problems with our freezer. Called Barclay's we had a quick response from Jamis, and couldn't happier with the service we received. The work was done in a timely manner, very efficient and explained what the problem was. I highly recommend Barclay's read more

Barclay's fixed my washer issue in record time....at an affordable price. I would highly recommend their service on the ridge! Professional and experienced read more

Barclay's Repair person just left my house. He did an excellent job and I would recommend him any day. He knew his business and was efficient, reasonable, and timely. In my opinion he is an A+++++ person. read more

I recently had my refrigerator repaired by Barclay's Appliance and was very pleased with them. Jamis was very nice, professional and arrived exactly when he said he would be there. There were no surprises in the quote when the job was done. I will DEFINITELY use Barclay's again and refer others to use Barclay's. Thanks again Jamis! read more

These guys are great! They are out of Magalia, but were able to make it to fix my fridge in Chico the same day I called! Super friendly, honest and reasonable. read more

Thank you Barclay's! Timely, professional and kind service is what to expect from this amazing business. The technician came down to Chico to check on an oven malfunction. Because it is older, they were unable to find the parts to fix the equipment. Although it was no fault of theirs, they refused to charge us anything for the service call. While I do not hope for any other appliance to break down any time soon, they certainly will be the first place I will call for repairs. I therefore HIGHLY recommend this business to anyone in the Chico/Paradise area. read more

Barclay's appliance came out and replaced two burners in our range because we were having trouble with an electrical burning smell. 45 days later, one of the burners they replaced emitted a burning smell and quit working. I called Barlays and they say that I would have to pay another $90 for a half hour service call, plus parts, and plus additional fees if it goes beyond a half hour. Barcleys does not stand behind their work and their attitude is that they are so slammed with business that it doesn't matter. read more

Was not upfront about service charge. Charged me $95 to tell me my fridge was pile of junk. Whatever diagnostics that were performed did not warrant $95. What a joke. read more

I was so happy with the customer service and professionalism provided by Jamis. He showed up on time, kept the work area clean and charged a fair price for fixing our washer and dryer. I would highly recommend him for your next repair. read more

My experience with Barclay's was excellent! After my wife's credit card got jammed in the blower in my dryer I gave Barclay's a call. Jamis is very honest, very punctual, does very clean work and is a pleasure to do business with. If I ever have any issues I will for sure be giving him a call. read more

We called late, and Jamis came the very next day. Very friendly and knowledgeable; diagnosed the problem with our washing machine and fixed it in no time. He also helped us clean our washer tub while the machine was taken apart, which made my wife very happy. read more

We chose Barclays based on the other reviews and were happy we did. They fixed our freezer and oven, with parts ordered quickly as well. When something else went wrong with the oven shortly after (unrelated), the owner made it right and was really nice about the whole thing. Because of that person alone we will call them for all of our appliance needs in the future. read more

Wonderful service! Our LG refrigerator was not working. (Not good when I just went to Costco). We got an appointment quickly, he was on time, knew EXACTLY how to fix it, and the price was great! If we have any issues with other appliances I will not hesitate to call. I highly recommend read more

Well the got it right. They said it has to be the motor, so I told them order it, once it arrived they showed up the following day. And in a matter of 20 minutes he had it repaired and running like the day we purchased it! This is a great family owned company operated by the family, the father, son and wife are the employees so they make sure we (the consumer) get the best service possible. Like I said in my first post Jamis did far more that one expected, by cleaning every Creve crevese and inspecting the wires and belts. I'm so happy with them that I have taped thier business card to my dryer to be sure to call them for any of my appliance needs! Thank you again Barclay's read more

Huge Rave to Jamis!!! My 15 year old refrigerator died today in 93 degree heat. Jamis retuned my distress call in one hour, was able to squeeze me in at the end of the day. Saw the problem, came up with a plan. Great service!!! I love being able to support businesses on The Ridge that are trying to rebuild after the Camp Fire. He was great read more

These guys know what they are doing! Receptionist is always pleasant to talk to. Service techs know their stuff and are always here within service time slot, if not early. They are courteuos, efficient, and make sure to secure the home upon departure if your not home :). This is definitely my favorite as ppliance company in the surrounding area :). Thanks for your services! read more