This was a really beautiful campsite spot for our rv it's small but that was perfect it was quiet…read moreand the tenants there were really nice we definitely recommend staying here if u want something more private and quiet and intimate area this is perfect spot can't wait to be back

This place is absolutely wonderful! We rented the cabins and…read morealso the RV. They were Clean, Quiet & Peaceful!

PMI cancelled my trip and still hasn't refunded the deposit! AVOID this company. I have it in…read morewriting that my refund is being sent only to receive an email the next day saying I don't qualify. THEY cancelled me, not the other way around. I want my deposit back! Planning to pay them a visit in person asap.

After using PMI as a property management for 5+ years they started being very late (months late) on…read morepayments of owner's revenue without communication. This ultimately had us lose trust in them and we ended our professional relationship. Since then they will not return any emails or give us payment from the final two months. We have called, emailed, text messaged and they do not respond to ANYTHING yet owe us almost 5 thousand dollars in owners revenue. I would NEVER use them again or recommend them to anyone.

These guys really took care of us!…read more There was a snafu with our rental, and they figured out how to make our vacation work without losing any time on our trip. If we would ever own a house in Estes Park, Seth and the gang would be the first ones we would call to help manage the property. We can't thank them enough for all the help given, and the energy spent to find solutions.

I have been doing business with Ponderosa Realty for about 6 years. Always 100% satisfaction with…read moreall aspects. I have rented a cottage, off season, for many years and it was always clean and in good order. I enjoyed just walking out the door and getting a nice extended hike to Upper Beaver Meadows. As for the Ponderosa Realty crew,.

Great agency , I was working with Alison Gilbert and Nicole White also help me when Alison wasn't…read moreavailable . Both are great to work with!! They have a lot local knowledge and expertise how to work better with property . I can't be more happier!!

This is my 2nd time using Alison at Alpine Legacy and both times have been fantastic and super…read moreeasy. Alison and her team keep me up to date constantly throughout the process and will go out of their way to ensure a positive experience! Highly recommended and plan on using them again when it's time to buy another property up in Estes Park!!

Bad experience with 160 Riverside Unit B1 in estes park. The unit was delivered late and unready…read morewith wet sheets and duvet covers. The host felt that it was good practice to doubt our word, and told us she would ask the cleaning company, as if they would tell the truth on themselves. The unit had trash in it and sticky surfaces. With some prodding, we asked for and got a partial refund. Okay, so we dealth with feeling that the place was a bit grimy. But then one of the tubs did not work in that it would not drain. This means that as you are showering, you are standing in your own dirty water. Yuck. Water was still there the next morning. At this point, we requested a full refund and was denied. Airbnb had the nerve to say that since we still got partial accommodations, they we were good to go. They did not get the point that we did not get what we paid for. In a restaurant this might make sense. Maybe one side order was not good, but the rest was fine. Then you would just receive a partial discount, but this does not hold the same for a hospitality rental. Please.

From the owner: The Wolf Rentals is the number one short term rental property manager in Estes Park, Colorado, the…read moregateway town to Rocky Mountain National Park. Our unique homes and cabins for rent are a perfect fit for singles, couples, families and groups of friends who are looking a different vacation home experience -- one with unique locations, interesting design, fun times and great hospitality. Book direct to save on fees from AirBnB, Vrbo and other bookings platforms.

Our place was too cute! Super clean when we arrived and very welcoming! The views from the place…read morewere phenomenal and only 2 miles from RMNP, rad!

They will not refund you what you are owed. In Fall 2023, I booked a 2 bedroom condo here. I needed…read moreto change to a smaller unit, so I called and changed to a one bedroom. The difference was over $200 and I asked for the refund. I was advised it would take 6-8 weeks to process. Once the 6-8 week mark passed I sent an email inquiring about my refund and was told "the previous owner is no longer part of the company, so you need to contact him directly for your refund." Interestingly, the same person who helped me change the reservation (and advised about me getting the refund in 6-8weeks) is the same individual I spoke to when I was advised they were not responsible for the refund. That person even knew EXACTLY how much I was owed. It is apparent there is obvious overlap between these two companies (with the same name), yet no one feels responsible for settling their debts. Be aware that if you may have to change or cancel - you will likely be out the entire cost.

Kristin is EXTREMELY friendly and personable, but has difficulty trying to juggle too much at the…read moresame time. Helping renters find housing seems to be her very charitable priority, by asking for lower rents than other property managers in the area and giving renter applicants every benefit-of-the-doubt and leases to people with questionable credit and criminal backgrounds and shaky references. Great for struggling homeless tenants! But a nightmare for landlords / homeowners! I highly recommend that people read Yelp's "not recommended review" that can only be seen by scrolling down and clicking on the link for it. I totally agree with it! - especially about the difficulty communicating with this agency and their frequent practice of lying (when backed against the wall when they don't honor their agreements). I tried to work with this agency for 3 years, but have learned from my mistake and will never be back! I had a WAY worse "nightmarish tenant" than the one described in Greg B.'s 3/24/2022 review, but instead of thanking BCR for helping me through it, I blame them for causing it - with their very lax tenant screening process! The extreme financial property losses I have suffered from my BCR nightmare far outweigh the small rental income I ever received. Homeowners and landlords BEWARE!!!

Over several days, I looked at rental houses in Longmont. At one of them, I met Claire, from…read moreBoulder County Rentals, and she showed me a lovely, and very comfortable place that I loved. What was even better is the remarkable customer experience I had with Claire. Unlike most of the other showings where the conversation was hurried, cold and transactional, this one was warm, welcoming and actually enjoyable. Claire was gracious, very knowledgeable and thoughtful - even helping me consider what it would be like living in the house on a daily basis to make sure it would be a good fit for me. It was like meeting a new best friend - easy and friendly. Being an executive coach, I was intrigued and asked about her business. She talked about her owner partner, Kristin, how much they love their work helping good people find good homes. A day later, I went to their office and met Kristin. These two are special - smart, warm, engaging - and they know serving their customers exceptionally well is essential. They get it. Michael L.

"Little prospect mountain"…read more The location of this property is outstanding and as they recommend, make sure you have 4 Wheel drive or at least all-wheel drive in the snowy months. It's centrally located two minutes from downtown, Estes Park. The exterior of the cabin is nice. The interior of the cabin is OK but more upgrades were needed in my opinion. The kitchen, laundry room, bathrooms and door handles had been upgraded already so at least that was a plus...the cabin was probably one of the most stocked rentals I have been too, which made me think maybe the owner uses it often?!!!! Anyway, the cabin sits on the top of a hill and the views are nice I must say. there is a wraparound deck to ensure you can see every angle of the city. NOW, the CONS--To me the beds and the pillows def need to be upgraded. We had a TV in the master bedroom that was not working since February 6 the "note said"...unacceptable...we had a door knob that just came off in one of the guest rooms upstairs, as my fiancé was trying to pull the door closed as the baby slept ...we had a mysterious shower leak upstairs that entered one of the spotlights in the kitchen that caused us to use mixing bowls to catch water in the kitchen. Now, we did have a maintenance guy to come out immediately( thank u) but, was supposed to come back to re-inspect and do a couple things but he never did. The next issue was we never understood how the heating in the house works??!!! We have used VRBO for many years and I have never had to call management to ask how does the air-conditioner or heat work....it's usually always self-explanatory and in rare cases it may be written in the check in information book at the unit. Now, there was a thermostat in each room but we never saw any vents in the ceiling or the floors. The fireplace did help the living room but the bedrooms esp upstairs were much cooler, As it was 4° outside... The baby nor the grandparents liked that too much....next the front door lock was sticking...It took myself a few minutes to figure out how to open/lock the door. Someone who didn't have a good bit of finger strength would not have been able to lock the door. Luckily I'm good with my hands and figuring things out. You had to pull it really hard because the lock apparently did not line up correctly. It may sound minor but it can be frustrating when it's snowing outside and you can't lock or open the door for a few seconds.. This is something that should have been tested when it was installed especially if different people are going to be coming in and out who may not be familiar with the lock... I follow military standards so this was also not acceptable .... In the master bedroom downstairs the frame at the end of the bed was not even attached and just leaning against the bed ...For me not being able to use the garage was disappointing even thou I was aware of that..This is a review!! I understand maybe tools and things for the rentals are kept there but usage really makes a big deal in the winter when you have to otherwise load your family up while it's snowing and snow is entering the vehicle at the same time. That's called convenience and people will pay extra for that... also it's no way to block out morning light.... there are shades in one of the bedrooms downstairs but they are literally white so it does no good at all. In the upstairs room, nothing...No sleeping late on vacation here .. So in closing, I originally said that I thought maybe the owners spent time here but obviously that's not the case. It is run by a company and I don't know if they just have too many units to pay attention to this one but whatever monetary amount it is people pay, you would think things would be up to par!!!! My parents operate multiple rentals in central fl and has for over 40 years. "THERE IS NO" way I would allow renters to stay at a unit and have the master bedroom TV not working when ppl are paying their money to coming to stay at my unit while on vacation!!!!! I would use my own money if there was an issue to make sure it was a tv working . Ridiculous....The only reason why am not giving this place one star is the point of contact followed up with me very fast and the maintenance man did initially come quickly. Otherwise, had I read all of the previous reviews on all the sites, I probably would not have rented here.. Don't get me wrong we were able to relax and have a good time despite the issues as that's how we role but, this unit needs a little bit off love and attention...out here!!! GO ARMY

The cabin was peaceful and quite...exactly what we were looking for on this trip. The small cabin…read morewas well equipped with all the kitchen items we needed for our stay. The only suggestion I have is to leave more clear instructions for the thermostat. Our first night was a little cold because we couldn't get the heat to kick in at all. Luckily, the extra blankets and the fireplace helped keep us cozy that night. Lastly, if you're going to leave options for trash removal from the cabin that state you can use the garage, then the garage should be unlocked for that use.

One of the worst property management companies I've come across. They don't know even how to…read moreproperly run a HOA meeting. They also charge the homeowners for things the HOA is to pay for. They don't answer the phone and call you back several hours or several days later depending on what they feel like. A leak that was pooling on the bedroom floor took about six weeks for them to get someone to fix the line upstairs. In the meantime the room was unusable. They are the worst!!

I understand they are changing the name to BrainDead property management - this name better…read morereflects their business ethics. These fools managed my complex in FTC - total clown show.