I have been coming to Rao's bakery for years. The dobasche cake, and eclipse cake are my favorites. The place is nice and large to accommodate families, teens, or just a couple looking for a nice cup of coffee and a muffin. They have a vast array of desserts. Moist muffins, decorative cookies, cakes, pies, and anything sweet that your heart could desire. They also make breakfast sandwiches and some of the best flavored lattes. Have ever had. The prices are extremely reasonable and they will custom make any cake you desire on their menu. If you haven't tried them yet you should definitely do so. read more

Rao's Bakery - Bakeries Near Me - Spring, Texas

The food is great, the iced coffee not so much. Just don't order any sort of "specialty" coffee at all. It's just not worth it. I can't say it enough, don't order iced or specialty coffee. Just don't do it. I've never had a good experience ordering it. One problem I had is with interacting with one of the staff members. They just seem like they're on autopilot and I feel like my existence is an inconvenience to them. This staff member is like that every time I come here. Another member of the staff more than made up for it though, a girl named Jessica, who was super friendly and helpful and the reason I'm not completely irate. Food? Great! Baked goods? Great! Gelato? Great! Coffee? NOOOOOOOO. read more

Rao's has a charming old world feel local cafe & bakery. All the pastries here were fresh and eye catching. I ordered about 8 different pastries; while they were fresh I would say the pastries style is like a Texas' 50s era interpretation of Italian and European pastries. They were okay enough but not sophisticated. It's not an exaggeration when my family, who loves anything related to apple pie, did not fight over Rao's apple strudel. While it's not my preference, I am sure Rao has a faithful crowd. read more

If I could put zero stars, I would ...Service was awful just awful it's so unfortunate when the cakes are just quite delicious, hot chocolate, was cold and did not have any chocolate drizzle. . Normally , we get hot chocolate drizzle with whip cream which we specifically asked for. . After be insulated they still got our order wrong. The young lady named Samantha did not greet us, did not go to the display and did not move away from register where she was Intrested in her phone and when I asked for help she had an attitude, then when I was telling her what I wanted she refused to go to cake display , when I asked her if she heard our order, she asked me if I had a problem. I said yes, my problem is the way you are treating me and refusing to do your job. Then she rolled her eyes and walked away without finishing my order . When we told the manager she apologized but never even talked to employee named Samantha. The entire time we were talking to Samantha there was listening just rolling her eyes being rude. just us and she was so very rude. are you listening to me and she respondedIs there a problem with a very rude tone of voice I just can't believe it. I have been coming to this place for the past five years. Buying cakes for my family and events . We are shocked the owners would be appalled if they were here. This girl should be fired! read more

This is hands down my favorite bakery/coffee house! They also serve lunch and dinner. And, their King Cakes for Mardis Gras are the absolute best, and most authentic around! read more

Rao's Bakery - Bakeries Near Me - Spring, Texas

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Coffee was great, cookies delicious and a cozy atmosphere. Customer service was friendly and welcoming - that! Next time I will try the gelato and specialty drink. Nice place to hangout and sip. read more

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I walked into Raos today to purchase a few muffins, only to see flies INSIDE the muffin case walking all over the muffins. After notifying the barista, all they did was remove the opening to the case in hopes that it would "fly out". That doesn't change that flies were on the muffins, that's disgusting. After asking if there were any in the back I was told no that's all that were available, so I said no thank you I'd buy a drink instead. I walked to the register and turned to see the barista putting the case opening back on the muffins. No switch out or anything, that's surely a health hazard. Paying over $4 per muffin I guess they feel customers should have a side of flies and maggots too. read more

This bakery is terrible! First off, my wife and I walked in with our baby around 10am all the employees just stared at us, no one greeted us, nothing, surprised for a local bakery. We ordered a scone, apple pie, sticky bun and a macaron. First the scone tasted like card board way too dense as well. Apple pie tasted like cleaning chemicals, terrible. Sticky bun not bad, pecans yummy. The macaron had way too much sugar in it. This was the second time going to restaurant and we will not be back. read more

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Horrible management and ownership! Bought a cake for my moms birthday and asked them to write 'Happy Birthday Mom' when we got the cake it was happy birthday mom written on a plastic piece that fell down and ruined the frosting of the cake. They were a 35 min drive and I called them saying why would someone take it upon themselves to write HBD in the dumbest way possible. We asked for a refund or a partial discount on the cake we exchange it for and they said NO! Knowing that we drove for a while and would have to do it again. I'm beyond disgusted with this place. read more

Rao's Bakery - Wrote happy birthday on plastic instead of the cake even though there is plenty of room. - Bakeries Near Me - Spring, Texas

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What a great little bakery to grab a cup of coffee, dessert or simple lunch or dinner. All of the desserts are scrumptious and I would wholeheartedly recommend their pimento cheese. It's quaint, cute and yummy to boot! read more

My friend brought a birthday cake for me from Rao's on Saturday- it was cheesecake with strawberries- it was unbelievably good! And every strawberry perfect and tasty. Everyone was in awe- and loved it!!' read more

Josh, I am a repeat customer. Not sure how your records are kept at that particular store, (Spring) but I use them for all of my events and I have a lot of events. If you can look that up, please do, so you can see how much I use your store. I also refer anyone who asks for a Bakery to your Rao's Spring location. As an aside, I was quite embarrassed the LAST time a friend I referred to you - went to your store in Spring - and was shocked at the lack of customer service. It was unfriendly, she asked for a specific cake flavor and was told they didn't have any, moved on about their business...never asking if there was something else they could offer or do for her? She was just left standing there... I was embarrassed. I don't even work there, but I referred her and I hate she got that impression especially at my recommendation. Anyway -moving along to the reason I am writing this email... I have usually not had a very hard time in the past when I use your bakery. I will mention that there is always a different person in charge, or a different manager, or a different baker...seems like a lot of revolving doors. I rarely speak to the same person twice, lately. So , yes, it is concerning and I always hope my order will be given the proper attention it deserves. Last week, I ordered a cake and cupcakes for my daugher's birthday...via email. Brian called me back to go over details. We went over details. I placed my order. I know from experience you don't make strawberry cake. But - you do make strawberry cupcakes???? I know, weird right? So - I really wanted strawberry cake cupcakes...that is what I ordered, and Brian verified my order. There was an issue with the image for the cake order....I sent a better image for the cake. I called to verify this image would work (the 2nd image I sent over) and I paid for the cake over the phone, like I always do. I gave Brian my cc info, exp date and code on the back.....we agreed pick up time would be between 10a-12p on Sunday 1/13. The day of the party, at 10:12am. I receive a call from Rao's Spring, it was Brian. He left a voice mail....because it is the day of the party and I was busy I missed his call but I called back at 11am. ME: Hi, I'm returning Brian's call. This is Veronica Orosco RAOS: "Brian is not here" ME: What?..... okay, well I just received a message from him FROM THIS NUMBER...he says there is an issue with my cupcakes??? The cupcakes and cake I am sending my husband over now, to pick up right now, he's on his way!" I didn't know my husband had already been there and was told the order was not ready ( We don't live around the corner either?) At this time, I am placed on hold...and another person comes on the line. Asks me how they can help....I explain again, why I am calling. ME: Yes I am calling about my order? I missed a call from Brian? My cupcakes aren't ready? RAOS: Oh, yeah, we cannot make your cupcakes. Not strawberry anyway. ME: Why? RAOS: We don't have the ingredients. (what????? utter shock) Yeah....let that just sink in for a minute.....a bakery, didn't have the ingredients to fill an order I placed days ago....a bakery, didn't have the ingredients...????? ME: Shocked and quiet....then... RAOS: "we can use white cupcakes with strawberry frosting..." ME: "well no...that doesn't match the theme - it doesn't match my cake..." RAOS: She responds..."oh, you have a cake too???" (OH MY GOD) ME: I say, "yes...now I am very uncomfortable and super stressed because my event starts in 2 hours and you don't have my order? My husband should be there, is he there waiting...can you please fix this????" I get placed on hold....another woman, not the same one, comes on the phone.... RAOS: "ok ma am what we can do is put strawberry filling in the cupcakes and use blue frosting to match the theme....will that work???" "We do have your cake order, the girl just picked up the phone and didn't realize you had a cake order too" ME: "well I guess it has to work. I have no choice at this point" RAOS: okay we'll get that ready for you! SO my husband goes back to the store..now, remember, I gave Brian my cc info the day before?..and they make my husband pay for the cake again??? If they didn't charge my card...why did he take down all of the critical info ? Did Brian forget? Is this store understaffed? It really defeated the whole point of me asking someone else to pick up the cake, which I am sure is common as most people are busy that day and we send someone to pick up the cake! Not to mention how uneasy it is to know I gave someone all of my cc info and it was not used for the purpose intended? Or was it???? Notice in the above transcript, not once does anyone say they are sorry....not once! That is shameful and what makes it worse is that the company I own is customer service oriented and I coach customer service. WOW, all I can say is WOW - read more

Yummy bakery goods, sandwiches and soups. This cute cafe is a nice place to study, enjoy time alone or with friends. The food is very fresh and tasty with a taste of home comfort foods. I'm so glad we tried it! read more

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I went in last night to look at the case and see what I would like to take home with me. It was 6:30 and the dessert menu at another restaurant in the center didn't press my buttons. I would have liked a piece of the key lime pie and a muffin. I understand there is a labor shortage. There were 3 people behind the counter talking amongst themselves. Not 1 broke off from their conversation to acknowledge my existence or presence. I was the only one in front of the case. Business and tip lost. The reputation of Rao's is good, but so is the competitions'. read more

Left. Not a bakery. A bakery sells breads donuts pastries False advertising and a waste of time

Needed a last minute strawberry birthday cake and this place was a short drive from where I was working that day. They were happy to accommodate and the cake was moist and delicious, and they had several varieties premise and ready to buy. The frosting was a teensy bit overly sweet (tooth hurtingly sweet) but I enjoyed the strawberry jam like filling. Cake also conveniently came with a cake slicer. Their sugar cutout frosted cookies were really disappointing though :( too much almond flavor, too dry and crumbly and overpowered by the sweetness of the top-dry/crunchy icing. But they're really cute! Cake prices were very affordable as well and it seemed like a great place to meet someone for coffee and snacks and maybe play a game. Very homey, open pretty late. I'd come back if I lived in the area. read more

Raos is the only bakery we will order birthday cakes or desserts for a party. They are absolutely amazingly delicious.

I have been to Roa's several times and was not impressed. I was lured back by pictures on DoorDash and was SO Disappointed! Everything was so overcooked! The muffins were so over baked, they were dark brown and dry. The kolaches were even worse! So disappointing! read more

Well, called for a king cake. Drove 15-20 min after being told all they have to offer. Get to counter and had to ask as we were stared at and not greeted. Told about small king cakes and strawberry and cinnamon. When ordering smalls then 2 min later told no smalls left. So we settled on cinnamon and told no cinnamon left. Finally frustrated chose strawberry and watched the girl walk around and go in back and then come back and just stand there staring at us for several minutes. Another gentleman asked if we had been helped and we said we weren't sure as she was going to get it for us. Then give him our order and he comes back and says none of those left either and she was nodding as if she knew. But just stared at us??? Wtf is wrong with your worker? She needs drug testing or something. This place seemed really neat but the horrid customer service was beyond offputting. Mainly at issue: I called and was told you had product you did not. Got to counter and was told you had product that you did not with THREE different items I've tried to order INSTANTLY after discussing them. Won't return. This was like the twilight zone. read more

Love going to Rao's bakery! Love the pastries (especially the macaroons) and had a wonderful bacon, ham, and swiss panini with a tomato soup. I love coming here to do homework, play card games, and to just relax with friends over a nice slice of cake. 10/10 read more

I would go there every Sunday night with my boyfriend to get their small cakes. The cakes have been great and the service has been good! Great place so far read more

Rao's Bakery - Gelato - Bakeries Near Me - Spring, Texas

Personal Takeaway: I wish I had time to bake my carrot cake instead of getting from Rao's PROS: great staff/customer service, many varieties of desserts readily available CONS: taste/quality needs improvement Twice I'd been underwhelmed with desserts. I bake and with a very picky carrot-cake-connoisseur of a mom(and bday girl), I asked 2 different employees if this was the best carrot cake they'd had. They said yes and now I just pity their lacklustre CC experiences.(Surprisingly, the CC at Kona Grill Woodlands is much better) Rao's carrot cake was a SPICE CAKE *deep sigh* 4 stars because the items aren't "bad", just overrated and not excellent. I'm more mad at my friends hyping Rao's haha read more

Rao's Bakery - Spice cake instead of intended carrot cake *womp* - Bakeries Near Me - Spring, Texas

While the desserts are good here, the customer service is awful. I guess the employees at this family run bakery don't have to worry about being fired! read more

What happened to Rao"s? This has been my go-to bakery for years! Naturally, I used it for my daughters wedding shower. I bought our favorite cake with some modifications and our favorite sugar cookies. Although they tasted the same amazing flavor, they were far from what I have come to expect from this bakery. I'm severely disappointed due to so many things. Let's start with the strawberry cream cheese cake. I ordered a plain white cake that I would be decorating with flowers. I ordered lettering on top that was to be pastel green. I got an incompletely iced cake where the pink showed through on the cake under the icing with strawberries on top that had to be removed. And, the letter icing was bright Kelly green, not pastel green. It didn't look good at all. When we cut about 1/4 of the cake it started to fall. The strawberry filling was not evenly spread and was only in the middle about 2 and a half inches from the edges. By the time we got close to half, it fell over. I've never had this happen before. The icing seemed thinner and strawberry filling seemed thicker. Maybe that contributed to the fall? Now for the cookies. I buy them pretty often but have never been disappointed til now. The icing seemed thicker than normal and ran over the edges unevenly and stuck together. I called the night before to make sure my order would be ready, so I'm not understanding what looked like a rush job. I could tell from the package that something was wrong as their was icing on the inside of the package smeared around in spots. I should have said something about it as their were other butterfly cookies done correctly in smaller packages, but I didn't see them until after waiting for the cake to be fixed. Instead, I bought 6 more flower cookies that looked great hoping to salvage the cookie display. However, they packaged some on top of others with nothing between so they stuck together and I couldn't separate them without damaging. Ugghhhh! Enough! I was so sad and embarrassed. I think that's my last trip there. Newer bakeries that are closer to me have opened. I guess it's time to give them a try because something has happened at Rao's and I'm not pleased. I normally praise places on yelp. Today I ranted and feel bad for doing so, but I feel even worse about what I received. read more

Rao's Bakery - Flowers stuck together and poor icing job on butterflies. - Bakeries Near Me - Spring, Texas

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Never again will I order from this location. Buyers be warned. You can see the picture of a custom cake I ordered from this location. It seemed they rushed this cake, didn't let it set, never had a good base. I also just ordered a chocolate cake, they put ganache inside which caused this disaster. On the bright side, they refunded me for their very mediocre work, as they should. But when asked for an explanation, they blamed the heat! This cake went from their location straight to our house without being exposed to heat. It had a life of its own sitting on the table like this. Very poor form on Rao's part and very very sad for my 2 year old. read more

Rao's Bakery - Terrible custom cake. Do not attempt to order. - Bakeries Near Me - Spring, Texas

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Had stopped coming here for about a year and thought things might have changed. I was wrong. Bakery is still stale. I do not recommend.

So very disappointed. I drove 40mins for turtle cheesecake and intended on getting a personal one but they were out. Being that I'm from Port Arthur I've always been a big fan of Rao's the original one. Decided to ride to this location and get a turtle cheesecake that I had been craving for over a year. Got home to cut into what was supposed to be a turtle cheesecake and was sadly disappointed to cut into a fudge cake. No one in my family eats chocolate cake. Called in to see how this could be rectified and it's obvious that the manager was very dismissive. And made sure to stress the point that we needed to bring the cake back to the store during COVID to receive an exchange. The biggest upsetting thing for me is that I stressed to the workers how much I had been craving CHEESECAKE. So it was very clear on what I wanted. Something should have been done to rectify this issue. I'm having to drive back to this location For them to fix something that shouldn't have happened in the first place. Super disappointed. read more

Rao's Bakery - Turtle "Cheesecake" - Bakeries Near Me - Spring, Texas

The place looks good, we ordered a mine cake, tiramisu, macrons and coffee but expect macrons I didn't found the other things too great and fresh. I may not visit again. read more

Rao's Bakery - Bakeries Near Me - Spring, Texas

3 stars for taste, 5 for variety. I ordered the tres leches, Neapolitan heart, and small strawberry cake. Taste of each was average at best. The tres leches I was def disappointed in because they claim to be the best in the neighborhood and I was sure with all the variety it would live up to the hype. Nope! You can get much tastier tres leches at a Mexican bakery off louetta. It literally tasted like white cake with strawberry filling. It wasn't moist at all. Strawberry cake - was good but not the best. A strawberry cupcake from crave or sprinkles is better than this cake which again is disappointing. The neo heart was def the best and freshest. I ordered this for my husband and he really enjoyed it. My friend and I ordered 3 things each and when we were checking out she said "wow y'all must be hungry!" Um?? Lol wouldn't you want us to get a lot of things to try if it's our first time? After my friend said she was taking some home for her husband and daughters and I said I was trying out things becAuse my birthday was coming up and was thinking of ordering a cake, she said oh I was just kidding! Then she threw out the disclaimer that the slices of tres leches are not fresh daily and they are kept for 2 days so If it's not that moist that is why. However, If you order the cake, it will definitely be fresh for your order... Which I totally expect and understand. But again, there was no moistness with the tres leches and it just tasted like a white cake. Overall, I wouldn't come back to this place for pastries. I am willing to come try out the coffee and sandwiches though. read more

Rao's Bakery - Tres leches....tastes more like white cake with strawberry filling. - Bakeries Near Me - Spring, Texas

I have been a regular customer at Rao's Bakery for a long time at this point, only to find out FROM AN EMPLOYEE just the other day that a plethora of their items are not fresh or made in house. Including their cannolis, lemon bars, scones and cookies. I found this out upon picking up my cake and being told there would be a 30-minute wait due to the fact that they did not have my order. I was then told that they had a cake ready to decorate in the deep freezer instead and that it would only be half an hour. A huge disappointment considering I have been coming here for years and in multiple articles (including one posted on their wall) they claim the title of "Authentic fresh Italian-Style Bakery". Never coming here again read more

I am extremely disappointed with Rao's Bakery. I'm actually sitting in their parking lot now writing this review just so I wouldn't forget. . . I called ahead to check if they had a lemon cake available, and was told yes. Not only that, but I was also quoted different sizes & prices. I drove 30 minutes to purchase this product (not to mention 30 minutes back home) only to be told the item I was quoted was NOT in stock. Instead of resolving this discrepancy professionally, I was given a half-ass apology by the very gentlemen that lied and wasted an hour of my life. Will obviously never be going back. read more

Hidden treasure, that is what this place is! Since moving to Houston, we are always out looking for great bakeries, and this one of them. They have a wide variety of awesome pastries and pies, enough so that it does make it tough to pick one thing and not 'everything'! My wife and I really enjoyed the place and the food and will be back regularly. After all, I haven't tried 'everything' as yet, so many choices.. . Which is a good thing! read more

I find it comforting to know that one day when I leave this Earth and (hopefully) make my way to Heaven, that it's only a couple of miles from where I currently live. That's right, all you native Texans... Texas is, in fact, Heaven. You were right all these years. The divine offerings of Rao's Bakery were sensory overload... the place is very well kept, trendy, and wonderfully decorated. The baked goods were so plentiful and appealing I asked if they've ever had anyone come in and order one of everything. I added photos of our selections, but there's so many other things I want to come back and try. My blood sugar level and wallet will be very upset that I discovered this place... my taste buds and tummy are my new best friends though! I had the Napoleon which is a perfectly made flake pastry with cream and berries... so simple yet so difficult to do well and they have mastered it! Oh yeah, they also have muffins, gelato, soups, and sandwiches. read more

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Looking for gingerbread men to do a work office team building project, I called several bakeries and found this one to have them (colleague had recommended them as she shops at the ones in Beaumont and port Arthur & raves about them). An order was placed. One dozen! I arrived and was impressed by the shop. When I looked at what they brought to the counter, I was disappointed. Some were plain and others had small M& M buttons down the front. I stated to the young lady that I had specifically requested to have plain gingerbread men...naked. She advised she'd see what she could do. She came back and said there were just enough plain. She showed me a box of all brown cookies. It wasn't until I got home and open the box and I realize they were not gingerbread men... Instead they were gingerbread women! Ugh!!!! They're gonna have to do! read more

Good neighborhood place. Their baked goods were good. Cheesecake was wonderful. Great king cake. They have gelato. Two thumbs up.

First of all, can I say that i LOVE the fact there is a bakery such as this one near my house? It sucks living where I do because all the good food is down closer to town (for the most part). Anyways--- onwards. Rao's is a cute little bakery/cafe that serves cakes, pastries, gelato, and yes even food like sandwiches and soups. They have a selection of coffee and stuff as well but I'm not a caffeine drinker so I can't attest to the quality of it. The pasties on the other hand are quite delectable. Their gelato is also very delicious! Sometimes though, depending on time of day and week their cakes are dry. I like my cakes moist but that isn't always the case here. Maybe because they keep everything in the cold case and throughout the day it loses moisture? I don't know, but that's no bueno for me. Clean and roomy inside, and they have outdoor seating as well that is shaded. The staff is okay. Not the most nicest bunch but they aren't rude either. I guess with the place looking so welcoming inside I expected the staff to be as well? All in all I love coming here for desert when I get the chance and I hope it never closes! read more

Rao's bakery Coffee: it's coffee Apple turnover: not a turnover, stale, had to use a knife, could not cut it with a fork, possibly canned Apple filling, no flavor Tables: dirty Decor: hideous Gelato: hideous Pastries: un challenging Staff: reluctant to help Lobby: The sound of the refrigerator cases lining the front space is incredibly annoying Conclusion: Does not live up to the hype it was given, could just be a poor location. read more

Rao's Bakery - This thing was at LEAST 3 days old. Unsealed. Left in a display case for its whole life. Pathetic. Had to use a knife to cut PUFF PASTRY. - Bakeries Near Me - Spring, Texas

Excellent products. Terrible service. No management on site. Long lines e few servers.

Random drop in since my favorite cupcake lady moved without disclosing her location... The Blueberry Cream Cheese Muffin was delightful! Double check your purchase before leaving, I wish my turtle cheese cake had made it home with me - I left it at the store even though my receipt says I purchased it. -minus one star... read more

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Amazing baked goods. I've loved pretty much everything I've tried. While the sweets are amazing (they so know how to make decadent desserts and their pastry crusts are unbelievably flaky/layered), my favorite thing they offer is their Dobasche cake. I'm more of a savory than sweet person and this place did a great combination of both. read more