My boyfriend's mom took her daughter's car there to receive a simple inspection to only be told…read morethat the driver side brake light was out when it worked just fine beforehand. According to the previous reviews this is not the first time this has happened to gain extra money. It's unprofessional! What happened to being honest, good hearted people?? We will not be coming back.

I have taken my car there on numerous occasions it is a 2018 every time I take it to Tony's they…read morefind something wrong with it I'm not a mechanic by any means but have several friends who are they want to charge 60 dollars for a part that cost 20 dollars and 244 to do the work when there is nothing wrong with my car they rejected an inspection because I would not pay them to do any work then charged me 14 for a rejected sticker I will not be going back there to be scammed this business has really went down hill the last few years

I went to Keplinger's for 3:30 appointment to get my car inspected. They told me it would be about…read morean hour and we agreed that I would wait. I ended up arriving a little bit early, like around 3:15 ... They took me right away and the staff was so very nice! I will certainly keep them in mind when something goes wrong with my car! Thank you Keplinger staff!

First off I don't do many reviews and when I do they tend to be good. My goal here is to merely…read moreshare my experience Fyi. For years Keplinger's was my go to repair shop. Conveniently located, very clean and impressively maintained. I'm an electronics technician by trade and do some minor maintenance and repairs on my own vehicles. I was concern with a clunking that seemed to be coming from the front passenger side when I hit a bump. When I needed other work I'd ask in a "by the way' fashion, if they would also check for the source of that noise. And every time they'd fix something for between $100-$130, but the noise would linger. I know noise problems can be tricky, so I'd give them the benefit of the doubt, thinking they'll get it the next time. Finally, after 3 or 4 years and may $700 or $800 I mentioned to the receptionist that over the years they never fixed my noise problem. She conveyed it to Scott in the back and he when off. Totally offended, like I insulted his integrity. Ok, at this point I'm not sure if they'd been bilking me or maybe it was repetitive misdiagnosis or incompetence, but I knew I needed a new shop. So, I when to Sears Automotive and they found it to be a lower control arm (worn bushing). Fast-forward to my next vehicle, a couple years later, my emergency brake wasn't holding the weight of the vehicle when parked on a hill. I explained the problem to Scott and he told me that was normal. Any automotive technician knows that without the emergency brake engaged the tiny transmission pawl singularly holds a large portion of the weight of the vehicle and if it should give (which it will eventually) you're looking at big bucks in transmission repair, not to mention possibly collision damage. This time I when to Carmax, they fix it, stating it was stuck, due to stubborn rust. $61.00. We'll, that's my experience. Hope you can gleam from it.

New to the Martinsburg area. Needed to get my car inspected within 10 days of getting my new…read moreplates. A coworker suggested Penningtons across from SuperShoe in Martinsburg. I got an appt. swiftly. Mechanic was good and thorough. In and out in 20 minutes. $14.21 charge. Receptionist very friendly.

This place should not be in bussiness!! Last week my brother made me a appointment for 9am in the…read moremorning and I had to come all the way from Rockville, Maryland and when I dropped off my truck he said he would call if there were any problems, I said ok and my brother and I left for 2 hours and 15 minutes only to find that they hadn't even moved my truck!!!!! He started to tell me how long it would take to fix my truck,which he already had before! I told him I had a appointment and why didn't he honor it or call me and tell me he couldn't do it!!!! He had nothing to say! DO NOT GO THERE!!!!! I DO NOT WANT TO GIVE THEM A RATING, BUT I HAVE TO SO I CAN POSY

The quality of service was spot on, I would recommend this establishment without hesitation.read more

They will let someone go after an inspection on a car and no rejection but if you have a nice car…read moreyou will get a rejection sticker. Then they are over 3 months booked.

I had a minor accident with my car and after checking around and reading reviews, this shop seemed…read morelike the most reliable option. Sam really proved that right. He's straightforward, honest and got the job done quicker than I expected. The price was a bit on the higher side but to be fair, I'm the one driving an expensive car so I can't complain too much. Overall, great service and someone you can actually trust. I'd definitely come back if I ever need work done again.

Caught a flat at work, order tires. Drove my car with a flat across town while on the phone with…read morethem. They said they could get me in that day. Hour later I'm back on the road with two new tires. Reasonable prices

Since using another oil change company, I've never had a cracked lug nut. Here it happened with…read moreevery other change. I've put 250,000 miles on vehicles without a single nut cracking. Way to jack up the price?

Had a phenomenal experience at Grease Monkey. Had an alternator blow on a job site 20 mins away…read morefrom Hagerstown at 1:30 PM.....was out the door at Grease Monkey less than 2 hours later with a brand new alternator at a great price. Randy is awesome and will get you sorted properly. Highly recommend, 5 stars!

Just wanted to give some love to a local auto shop - C.A.R.S. - Complete Auto Repair Service…read more Dropped off my '99 4Runner for a coolant leak and a head gasket replacement but the call back was bitter sweet. Kenny dropped the news that the vehicle wasn't worth spend any more $$$ on, my beloved 4Runner, after 22+ yrs. her life was coming to an end: frame rust. So instead of fixing the problems I knew about, and just taking my money, CARS did the honest thing and gave me the bad news. Honesty and integrity are priceless!

Just moved to the state and chose the closest local mechanic shop to do inspections. It was the…read moreeasiest state inspection experience I've had. Went for both my cars. Each time took only a few minutes and they took me immediately. My older car has some minor issues that other mechanics have gotten hung up on (which has led to me being really nervous to go to inspections at all) but these guys didn't give me any issues. Besides, the shop has a great vibe and has a bunch of funny posters to cheer you up. If the older car has any issues that need work (I'm certain it will) I'd be happy to take it here. Only thing to be aware of is that they ask for cash for under 25$.

I brought my car in to get the axle replaced and they put a malfunctioning axle on it. It was…read moreclanking around like someone was bashing a hammer on the underside of my car. They told me to take it to the dealer and have them look at it. the dealer replaced the axle they put on the car and I went back to them to sort things out. I showed them the receipt of work from the dealer and they denied they did anything to the car and charged me for something else and mocked how much I paid. I thought I found a mechanic I could trust and now I will have to go looking for another disappointed that I wasted my money and time.

I have used Cupp's for over 20 years. They are always reliable, honest, and very reasonably…read morepriced. I would not take my cars anywhere else.