Stopped in for a last minute state inspection and they got me in right away! The three gentlemen…read morethat were there were very nice and made my wait less boring! Talked to them about our other car and will definitely schedule them to give it the once over. First visit was excellent and I'm looking forward to a long relationship as far as our vehicles are concerned.

Just got my front brakes done on my truck. I went in for a serpentine belt because I was headed out…read moreof town the next day. They said that the belt was not critical yet but the right front calipers were locked up. They could not get it done until the next morning. I dropped it off the next morning and they had it done by 11 am. It was a little more than I hoped for but it was what they had told me that it would be. They used top quality parts and it has a two year parts and labor, 24,000 miles nationwide warranty.

Unfortunately, had to stop by due to another flat tire today. I was having a bad day after my third…read morenail in a tire in the last 7 months. But truthfully I have had nothing but positive experiences at this business. Staff is personable and really works with you. They address the issue with, show you, and discuss options. They emphasize safety which is always appreciated.Will be returning in future, just hopefully not too soon.

If you want to get a tire thrown at you when they dont want mount them then come here absolutely…read morecrazy experience after 6years of doing business here i wont be back. Their excuse is the tires i provided were bad. Thats fine but your fireball employee screaming at a customer.... Not cool. Added picture is the tires they said was bad. Couldve just said no but no i get a tire thrown at me and cussed out honestly disappointed Tires were put on down the street in 5mins they inspected the tires and confirmed they are good. Either way could have said no instead of cussing me out.

Incredibly efficient, incredibly professional…read more I am usually a big supporter of buying from the local mom and pop shops. That said, I went Big Chain and I want to share my experience this morning with Discount Tire in Martinsburg. I looked around, read reviews on Consumer Reports for tires and tires stores, considered the local shop we have used since they opened 5 or 6 years ago... I decided to replace kind with kind. I got the same tires the car came with new. Michelin Primacy A/S. I figured they were good enough for Ford to spec on the car... I also decided on Discount Tire. They are Consumer Reports third highest rated chain and the only one of the top chains in the Martinsburg area. HOLY COW!!! I did the ordering online on Thursday and set up the appointment for 8:00 AM Saturday. Thursday: Email and text confirming the order. Friday: Email and text confirming the tires had been delivered and confirming the 8:00 AM Saturday appointment. This morning I arrived at the location at 7:48. Not open yet, no problem, I knew that. I am always early... 7:55: Tech comes out with a tablet, knows who I am, asks for the keys... 7:57 AM the car is in the service bay. Four techs descend on the car like a NASCAR pit crew. Four hydraulic jacks lift the car and by 8:00 AM all four wheels are off the car. Each tech takes one wheel and removes the tire, tests the TPS units, mounts and balances the new tire, and mounts it on the car. 8:11 the car is DONE. 8:12 the car is in the parking lot, I am finishing up with the service advisor. 8:15 I am in my car and pulling out of the parking lot. AMAZING!!! Everything done efficiently, professionally, properly. As I said, I like to shop with the locally owned stores but this is a level of service that can't be equaled. I should also mention that the price was far better than I could find anywhere else.

My wife and I went to Discount Tires in Martinsburg WV and ordered tires. They went down the price…read moreand and gave me a total which i had already done my math so i knew what it should be. it was almost 300 higher. i asked the guy to tell me how he got the prices. As he was quickly going down the list tires, install certificate, disposal. i said i dont want the certificates. He asked why, i replied i just dont want it. We leave, tires come in and my wife has to take it by herself this time. Well it started all over for her. The first guy says we have to do an inspection before you put the tires on. He says you need to get the wipers replaced($100+) and why did you refuse the certificates. She replied my husband just changed them 2 months ago, he says he has to get his manager to take it off. The manager comes out and says why are you refusing the certificates. Your making a mistake. These people are bullies and take advantage of people that dont know they dont have to get anything they dont want. They make it sound like someone has to get these things to get serviced. I can imagine how many elderly they have taken advantage of. Lets get to those certificates around 50 to 75 per tire, yes they will fix or replace them but how many people blow more than 1 tire out there in normal driving? If you blow one and you bought the certificates you already paid for that 1 tire in total certificates. Now if you happen to blow 2 tires, then it may be worth it, but i like my odds and I will always refuse this bs! Judging by the ratings Im seeing and the common stories its safe to say they dont care about reviews or customer service because we all continue to go there for whatever reason. I will drive 10 more miles and hit a different or support my local shop. These guys are bullies and thugs and take advantage of women, elderly and any other naive person that walks in! i wish so bad I was able to be there when those tires were installed!

They got me in and out quickly for an inspection and everyone was really friendly. I also…read moreappreciate that they had a comfy seating area with wifi and its right in the center of town so, if you do need to wait for service, you have shopping and dinning options within walking distance.

Great Service as always with Father's Day Coupon for more savings…read more Thanks for the reminder that starting in Jan, auto inspection are good for two years vice one. Always appreciate your straight-forward service and advice.

My boyfriend's mom took her daughter's car there to receive a simple inspection to only be told…read morethat the driver side brake light was out when it worked just fine beforehand. According to the previous reviews this is not the first time this has happened to gain extra money. It's unprofessional! What happened to being honest, good hearted people?? We will not be coming back.

I have taken my car there on numerous occasions it is a 2018 every time I take it to Tony's they…read morefind something wrong with it I'm not a mechanic by any means but have several friends who are they want to charge 60 dollars for a part that cost 20 dollars and 244 to do the work when there is nothing wrong with my car they rejected an inspection because I would not pay them to do any work then charged me 14 for a rejected sticker I will not be going back there to be scammed this business has really went down hill the last few years

Had a family member blow a tire 1 hour into a 7 hour drive just outside town. Had her car towed…read morehere the next morning. They said they'd get to her car as soon as they could, even though they had appointments already scheduled for the day. They gave us a call 1.5 hours later and said her car was good to go. They helped her out immensely by getting to her car so soon--letting her start her trip back home sooner rather than later. Great job, folks. Thank you.

Better clear your day dealing with these people, I do not choose service here only their inventoryread more

Just wanted to give some love to a local auto shop - C.A.R.S. - Complete Auto Repair Service…read more Dropped off my '99 4Runner for a coolant leak and a head gasket replacement but the call back was bitter sweet. Kenny dropped the news that the vehicle wasn't worth spend any more $$$ on, my beloved 4Runner, after 22+ yrs. her life was coming to an end: frame rust. So instead of fixing the problems I knew about, and just taking my money, CARS did the honest thing and gave me the bad news. Honesty and integrity are priceless!

Just moved to the state and chose the closest local mechanic shop to do inspections. It was the…read moreeasiest state inspection experience I've had. Went for both my cars. Each time took only a few minutes and they took me immediately. My older car has some minor issues that other mechanics have gotten hung up on (which has led to me being really nervous to go to inspections at all) but these guys didn't give me any issues. Besides, the shop has a great vibe and has a bunch of funny posters to cheer you up. If the older car has any issues that need work (I'm certain it will) I'd be happy to take it here. Only thing to be aware of is that they ask for cash for under 25$.

The quality of service was spot on, I would recommend this establishment without hesitation.read more

They will let someone go after an inspection on a car and no rejection but if you have a nice car…read moreyou will get a rejection sticker. Then they are over 3 months booked.