Sam and Nate are an absolutely amazing team! From the moment you make the first call all the way…read morethrough post-completion, Sam is incredibly communicative, responsive, and thorough. She answers every question promptly and provides detailed, honest explanations throughout the entire process. I've worked with quite a few mold remediation and restoration companies over the years, and unfortunately, many have been short, rude, difficult to work with, and extremely overpriced. These guys are the complete opposite. Their pricing is incredibly reasonable, their service is unmatched, and, most importantly, they are genuinely kind and care about their customers. I appreciate them so much and will absolutely be calling them for all of my water remediation and mold restoration needs going forward. If you find yourself in a stressful or difficult situation, give them a call!! They are responsive, honest, knowledgeable, and will get right on it. I cannot recommend Sam and Nate highly enough!

From first calling Nate at Swift to every interaction since, we have been thrilled with the level…read moreof service. We had a flood when we were out of the country and Nate made sure everything ran smoothly, quickly, and ahead of schedule. It's rare to meet someone who actually follows through and delivers results every single day of a project. I have suggested to our HOA that Swift should be the only company they call in the future. They are incredibly helpful when dealing with insurance claims, and take the stress out of everything for you, making the whole process so much easier. Absolutely Five stars!

I originally planned to use a separate company for the insurance side and hire my own contractor,…read moresince restoration companies can be notorious for subpar work. After tons of research and 10 interviews, Coast to Coast was the obvious choice. Their in-house insurance specialist/project manager setup is a well-oiled machine. Casey blew me away with his experience and professionalism and handled insurance flawlessly. Bolo was an excellent PM, with quick communication throughout the project. I'm very particular about quality, and whenever I raised a concern, it was addressed quickly and properly. Minimal surprises, flexible throughout, and genuinely easy to work with. I'd absolutely use Coast to Coast again for their insurance expertise, reputation, and service.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

We had a bathroom wall and cabinet rebuilt due to water damage. Command Restoration did a great…read morejob. All trades who worked on it were very friendly and respectful of our home. Work was completed on time. Owner cares about his company's reputation and ensures customers have a good experience. Would hire again.

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

Let me start this review by saying you really don't want to ever have to call these guys. That…read moresaid, accidents happen, like maybe you're fooling around near the side of your house and you gently tap the "inspector's test valve" for your sprinkler system. Suddenly all heck breaks loose and you've now got several walls full of water. After realizing exactly what I had done (the fire alarm helped me understand), I called around all the big name companies that do this sort of water damage repair. The quotes I got were ridiculously HIGH. I decided to go local and gave Moe and his team (read: family) a call. Not only could they fit me into their schedule quickly, but they are also a one stop shop, meaning, when they leave your house, it looks just like it did before you broke your sprinkler pipe. Most of those big name companies require you to get someone else to do the drywall/painting part. All the Mold Safe guys that worked on the job were not only related to each other, they were also great workers and great people. They kept everything clean and showed up when they said they would. They kept me in the loop as to what was being done and explained anything I asked questions about. They dried the walls, cut out and replaced the wet drywall and added the matching orange peel texture when they did the final painting. Color matched, perfect finish. And when Ted was finished fixing the hole in the stucco left by the sprinkler system guy (yeah, it has to be a certified professional who fixes anything to do with your sprinkler system, not just any plumber), he went around my house with the left over spackle and fixed several other stucco dings in my house. Above and beyond. Like I said at the beginning, you really don't want to ever have to call these guys, but if you do find yourself in this sort of a situation, don't risk the mold, just call Moe. There's a reason they have dozens and dozens of 5 star reviews here. Highly recommended.

Poor experience…read more Company provided clear turnaround time then extended the project without notice. This was due to the company overbooking. When questioned, Moe pointed to a vague fine print in the agreement saying it could take up to 15 days. I mentioned not being able to accommodate an extension due to being pregnant and prepping for a deployment. Stated advance notice would've been appreciated. Moe did not handle things professionally, had a family member text me insults, then threatened to quit knowing it was breach of contract. Moe then said he only wanted to talk to the man of the house, who wasn't remotely involved in hiring or payment. Makes sense there were two other lawsuits with this company now. Rest of his team was great, polite, and hard working. Moe and his communication was the only issue. Edit: Happy to keep adding receipts. I have been professional from start to finish. You not liking me, Moe, doesn't change that. And having a good track record doesn't mean you never mess up. You messed up. No amount of over-explaining now makes up for how poor communication was during the job or how you've acted since. And no, you demanded to talk to a man of the house. His message communicated nothing different than I did and you previously apologized for your behavior. Thanks!

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.

After my condo was made unlivable by water damage Terry the supervisor took charge from start to…read morefinish and Ronnie their expert all round worker put everything back to as it was, even better including Sheetrock , painting, flooring. I totally recommend them.

Wonderful experience w Todd. It's a comforting feeling when you sense a vendor respects your home…read more The work was very well done with ZERO clean up on my end afterwards. I had three flights of stairs done, a large area rug cleaned, and a high-end upholstered chair treated. I was pleased with the results.

I called for an emergency red wine spill, technician was knowledgeable and customer service was…read moreexcellent.

This is our second restoration experience with Christian Carmona and the rest of the American…read moreResponse team and both times we have been impressed with Christian's expertise, professionalism and what I like to call a personalized approach! Christian takes the time to arrive at a clear determination of what's needed, then follows through with the other crafts to ensure both timely and high quality results!! Christian and American Response is our "go to" for water damage restoration and related services. They have my highest recommendation!

American response team was actually referred to us by our plumber and they did an exceptional job…read more We were very fortunate to have them on our side as they were able to help us navigate the insurance claim process and get us what we were entitled to. Our water heater leaked, and it affected our kitchen cabinets, the flooring and some drywall. I don't think we would've been able to do this without them.

Nathan and Angel were patient,kind, and answered any questions that I may have had regarding the…read moredemo. Courteous and professional.

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!