I came in for a flat tire, and while they did fix it, the overall experience was very…read moredisappointing. I was charged far more than expected, and the tires I received were poor quality. On top of that, I was told I would be sent a receipt, but I never received it. I've tried calling multiple times to follow up, but haven't gotten a response.

Bought my tires there and scheduled for an appointment today for tire rotation at 12:00. Arrived 10…read moreminutes earlier and by 1:00 PM, service hasn't even started at all. I asked the lady beside me, and she has been waiting for her car to be serviced for over an hour. Both of us have been hearing from staff and they have been accommodating walk ins. But we made a schedule! Left by 1:00PM and told the staff I am a nurse and can't be late for work. Disgusting and waste of my time. Buying my winter tires somewhere else that honors scheduled appointments and respects time of customers.

We had a good experience with Big O Tires. They have amazing hours. Saturday and Sunday. They…read moretake time to talk with you and make sure you understand what you are getting. We have now bought two sets of tires and had a car fixed at Big O. Tyler is terrific. Everyone is dedicated and does food work. I found out that my tires were really bad at 430 on a Saturday afternoon. I called them and he told me to be there by 5:00 and they would do it right away. By 630 I was done with a new set of tires and an alignment. Nice job, nice price and good tires.

I just had my tires replaced by the folks at Big O. I couldn't be more pleased with the service…read morethey provided. The level of communication by Tim and Tyler was spectacular and they went above and beyond to ensure that not only was I pleased with their service, but, also that I got the best deal possible. Excellent experience...

Took my son's Lexus there for bad brakes. Fixed it very quickly and found a bad serpentine belt…read moretoo. I agreed so they fixed that too since we were already there. The car drove great. Very friendly people!

I want to give a big shout out to Logans Repair in Chaska. I went to TGK Auto Repair, and they…read morecompletely dropped the ball on the repairs. Charged me for things that didn't needed to be done. I posted on Facebook and I was referred many times to take my car to Logans, I did and I was beyond impressed with them. I actually got 12 emails telling me about the quality work they do! They kept me informed daily as to what was being done. When I picked up my car, they explained to me what was done, what did not need to be done. I highly recommend Logans Repair for all your car needs.

amazing service Willy did so well working on my car and had such amazing customer service would…read moretake my car here again

They replaced something that was making my back up camera fail. The Honda dealership wanted to…read morecharge me over a grand. Tire plus got the part and la or done for less than half. Replaced tires here also. Asked for recommendations to reduce road nose. The recommendation was spot on, and their cost was less than other places I priced. Also they didn't suggest add ons other places said I needed. When I asked, they checked and said that equipment was fine. This place seems honest and fair. A rarity for car and tires repair spots.

************************************ DO NOT USE TGK AUTOMOTIVE CHASKA MN…read more ************************************ Costco in Chaska MN recommended only two auto repair shops to replace a front wheel bearing on a 2020 Chrysler Pacifica Limited. Here are the costs: Diagnostic Labor Parts Shop supplies Total TGK Automotive $175 $210 $487 $75 $947 8175 Hazeltine Blvd. Chaska MN 55318 Patrick / Manager 952-368-5000 Waconia Dodge Chrysler $80 $160 $322 $10 $572 Waconia MN ------------- Difference $375 Patrick/TGK indicated that they would be cheaper than Waconia Dodge Chrysler. Based on this information I got the work done there. When I got the bill, red flags went up so I got a quote from Waconia Dodge Chrysler. I am recommending that Costco drop TGK from their recommended vendors. I am also asking everyone on all the social media sites where I post this to not use them, and for them to tell their friends and relatives. Chris Kritcher *********** SINCE I POSTED THIS I WAS CONTACTED BY PATRICK/TGK AND HE CONCEDED THAT THEY WERE MUCH MORE EXPENSIVE THAN THE CHRYSLER DEALERSHIP IN WACONIA. HE GRACIOUSLY REFUNDED ME $375. I VERY MUCH APPRECIATE THE FACT THAT THEY DID MAKE IT RIGHT WHEN IT WAS BROUGHT TO THEIR ATTENTION. CHRIS KRITCHER

Went in to get a diagnosis on my vehicle. They told me I needed a new transmission in my vehicle…read more Went for a second opinion at a different mechanic, Nothing was wrong with my transmission. I will only go to Chaska location for oil changes and nothing else.

I got an oil change and tire rotation. lots of pictures available from the inspection. very nice!read more

Fast appointment- I got in the next day for them to look at my brakes. I was expecting it to be a…read morelot more, so I think this place has good prices. Very courteous. I know other women who have had great experiences here so I feel like I can trust them to do only what needs to be done and give me a good price. Highly recommend.

I love this place. I drive up and they fix the problem every time. My mechanic, Andy Vonholtum…read morereferred me to them when I was having issues with tires. The last time the valve stem was leaking, and they were able to fix it before it went flat. The time before that I was having tires installed. Great Service! Friendly receptionist. Everyone was professional and courteous. Love this place!

Update: I emailed them...Hennen's resolved the issue with the brakes promptly by replacing via…read morewarranty the brakes that were initially installed at no cost to me. They were professional and courteous throughout the process.

I had purchased the tires ahead of the appointment and booked my 8:00 am appointment. I was in and…read moreout of my appointment in under 30 minutes. It was absolutely amazing how efficient it was. The staff was ready to go when I walked in and were friendly and helpful. I have been a few times and they have done my tires many times.

As a recent transplant from CA, I needed all season tires that could handle the snow. Several of my…read morefriends recommended Discount Tire when I told them I was looking for new tires. Though I didn't get the cheapest option they recommend, the tires I got were cheaper than one of their competitors (Firestone). The service advisor was friendly, knowledgeable, and answered all of my winter driving related questions. When I called ~2.5 hours after dropping the car off, they said it would be ready in an hour but they actually called me 10-15 mins after I got off the phone with them to let me know my car was ready. Will use Discount Tire for all my tire needs!

I have getting my oil and air filters replaced here for years! I usually have my husband do this…read moretype of stuff but I am confident I can do this all by myself. It's a drive through system not unlike a car wash you stay in your vehicle the entire time as they service the car. The technicians Travis, Devin and their team were helpful and knew what they were doing. When someone needed help they quickly asked help from another employee that did know exactly what to do. Never and I mean NEVER leave without searching for a coupon!! This visit I found one for $25 off a synthetic oil change. You have more than enough time while in your car to do a quick Google. At the very least you should find $7 off.

I have a work vehicle. Ask for an oil change and tire rotation. They forgot to change my oil and…read morethe manager yelled at me. He said do you want an oil change I said yes and you said I needed a tire rotation. He went off on me about that. Then only rotated my tire. I will never go back. They had employees standing around doing nothing and the bay next door they drain the transmission fluid. And they did not have that fluid in stock. Poor service poor customer communication. Manager needs a job that he does not the public.

They manage to fit me in with their schedule pretty well. Saved me money on a couple occasions…read more.. Would have given 4/5 stars but the glass replacement guy who came here (same owners of both businesses?) did his work while other repairs were happening and even somehow moved my park sticker to my new window saving me a little more on a duplicate fee. Top Service, would recommend to friends.

I took my 2002 Yukon in for an oil change. While my vehicle was there, they told me about their…read moredetail service. I took them up on this service and let them know that I didn't expect miracles but would just be happy for a shampoo and exterior shine. The price was very fair! When I picked my vehicle up I could not believe the difference. My truck looks brand new! They did an awesome job! They gave me a ride to work too! They also left quotes for me on upcoming mechanical issues that I need to think about doing. What an experience! I highly recommend their services.