this specific location has by far the best customer service in the Permian basin. their rent to own program is better than the other two locations i visited in Odessa before i made up my mind. i bought a new charger and the stock wheels were just too plain so i decided to throw some wheels on it. when i got to rent a wheel i was greeted with a smile and a friendly welcome.. the manager Justin was great he knew his stuff and was quick to find exactly what i would like and what would look good on my car.. my charger is now shining on some chrome 22's ..i definitely recommend this location to anyone they are beyond awesome. thanks again rent a wheel and their great staff.. read more

I have used many rent a wheel companies in the past.. Ive bought all sizes of tires and rims... But my first experience with this establishment has by far left a lasting impression.. I've referred at least five ppl to buy from y'all as well... Each one with great comments about y'all... Maria in sales has always been very helpful in finding rims that others couldn't.. Very knowledgeable in her field.. The tire techs are professional and courteous... When I've had flats they show up with proper equipment to get me rt... And the manager Justin is running a tight and clean ship... His sales floor is open and easy to view.. Always eager to help read more

This place was awesome.. It was all about the Staff Rachelle, Justin and Twana. And dont forget the Tech.. I own a business and this is the way business should be ran. Rachelle was an awesome salesperson very helpful very skilled and especially she has a great attitude.. Justin is a great General Manager.. Very helpful They treat you like family.. I would recommend to all. Everyone there is great.. GREAT JOB TWO THUMBS UP They all deserve raises. Its hard times in Odessa because of the oil industry, But they do not push sales on you. That is a great thing read more

I love going to this location over and over. There customer service is great. What can I say about the friendly staff, went in to take my sister to get a set of wheels and tires for her car and the staff where very knowledgeable on what will look great on her car.. the sales rep was great and tire techs were fast and friendly. The manager and his asstiant were great. Then the collection manger was friendly as well.. Love this place and gonna recommend more of my family and friends to rent a wheel ( old rimco)..thank you guys and girls.. read more

I recently purchased a set of wheels and tires for my Toyota Tundra and I must say I'm one happy camper.. I received great customer service from the manager to sales and tire techs. The employees working at this location sure do know how to make their customers happy. The manager James had an awesome set of staff thanks to Maria for helping me find a set of wheels that I definitely fell in love with. I definitely recommend this location to anyone trying to make their car or truck look flashy... Thanks again Rent a Wheel.. read more

great customer service!!!!! speedy service and excelent customer service....when feeling at home at a business due to the employees making you feel right at home is as great as this business it must be complimented these ladies and gents. are graeeet i recommend all business to rent a wheel in odessa tx...and did i forget to mention how wonderful my 2013 challanger looks on my new rims and tires thanks so much you guys remain blessed and take care read more

I am very pleased with the service the staff provided to me and my husband. I am very thankful for there honesty when me and my husband were planning on returning some rims , they were honest enough to let us know we were about to finish paying them. That it was more convenient for us to keep them instead of returning them. We are really pleased with their service , we will definitely come back. Thank you keep up the good work!!! read more

great service!!!!! friendly worker!!! and most importantly speedy service with great customer service i own a 2015 charger i went in looking for new 24' rims and tires the guys at the front took care of me as soon as i steped in and after finishing up the young lady who went over explaining my contract with me was great highly recommending that you visit these guys thanks so much from the amazing team at rent a wheel!!!!!! read more

I was in need of some new tires, I was driving by this place and saw that they had a big display of wheels and tires outside. I dropped in and was helped out by this guy by the name Raul, he was a great help and knew what he was talking about, I went in for some tires and came out with a new off road package deal that he gave me at a good price.. Will for sure stop by and get some new wheels for my other truck. read more

I've been to many rent a wheels, and this rent a wheel in Odessa Tx, had to be the most impressing one yet, Not only is the store well organized but the employees are awesome they have the best customer service, I went in there to just look around and ended up leaving with some brand new tires. Thanks to the awesome sales men in the store . I really would recommend this store in Odessa Tx. You won't regret it! read more

Absolutely 100% satisfied , with the prize and quality of my new set of replica wheels , I had gone to other stores and almost all of them didn't wanna help or had very poor serviced , until I got to know this place and it's amazing , I truly recommend it to other people and I will for sure come again for my other set for my track ready vehicle Also wanted to add on their fast services and cleaningness !! read more

Amazing customer service from the new manager Andrea. So friendly and well spoken! So glad the old manager Salvador is now gone, he deserved to be fired a long time ago. Tire Techs were quick and curtious, and explained in detail the situation with my vehicle. The team is friendly and upon walk in they offer you drinks, welcoming smile. AWESOME! I will definatly recommend them to others. read more

Went in to get some tires for my Jeep & ended up driving off with some nice Force Offroad wheels & tires. Thank you #22 Cass & Jannette were very helpful and was a fast process Cass tire tech was very attentive when working around my vehicle i appreciate the care they show i will definitely recommend & send other's your way. Very happy with my purchase. Thanks again read more

Was looking for some tires and rims stopped by to ask. Was very pleased with the the customer service I was given when at the store. Manager in this store is very helpful and friendly makes you feel comfortable and answered all my questions and doubts. I am pleased to say I am a very happy new customer. I will definitely will recommend and come back. Thank you!! read more

Not a usual customer at this place, but had to go in for a flat. Not going to lie, it was amazing customer service (Chick-Fil-A type if I may say) everyone was so friendly and helpful. Crew is very organized and well directed so props to the general manager there. Definitely recommend and definitely first pick if I ever need to do a purchase of this type. read more

this location is one of the cleanest location in the permian basin. the sales reps greet you upon entering their business. sales reps were very helpful. if they dont have what you are looking for they will find it for you. the manager is awesome he searched for the perfect rims i wanted until he found them. i recommend this location to everyone. read more

This is the place to be, Jasmine, the rep, was very polite, courteous, knowledgeable, and with a smile. I had questions, and she answered them, professionally. That's why I come and do business here. On my 3rd set of wheels, and she helped me with the last purchase for the ride! Thank you Jasmine, you're awesome!!!!!!! Manuel G Reyes IV read more

Great customer service! never felt pressured into buying anything I wasn't sure about. Overall a great experience, and I will definitely be recommending it to my friends and coworkers. Justin showed what customer service should be like, he went above and beyond what I was expecting. I will be going back for my next set of wheels and tires. read more

Walked in couldn't have gone simpler! Beyond amazed with the customer service!!!!! I will definitely be back for the wife's car. Seriously couldn't have made it easier walked in did paper work now waiting for them to finish installing my rims BLESSED!! They even went as far to add movies for my two year old daughter! read more