1. Firestone Complete Auto Care

    1. Firestone Complete Auto Care

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    Odessa, TX

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    Firestone Complete Auto Care

    2.1 (11 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    1 year ago

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    2 years ago

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    Lee S.

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    3 years ago

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    5 years ago

    "How much does it cost me to fix that", I asked. The guy (I forgot the name) replied. "It's on us sir for free!" Wow!

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    4 years ago

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    4 years ago

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    Lee S.

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    6 years ago

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    7 years ago

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    11 years ago

    Absolutely the worst tire service I have ever received from a tire shop any ware in the continental US.

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    Bridgestone S.

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    6 years ago

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    8 years ago

    Already brought two tires there at a time. The tech said that it can't be repaired. Take the tire to Sams. They fixed it.

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    Bridgestone S.

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    Ask the Community - Firestone Complete Auto Care

    Avis Lube Fast Oil Change Centers

    Avis Lube Fast Oil Change Centers

    (13 reviews)

    I was lined up before their opening time of 7:30AM on a Saturday. There were other vehicles there…read morealready, but one of the bays was still vacant (so I'd be first in it). I pulled up to it and waited while the employees got ready to open. They did start greeting people right at 7:30... everyone but me, that is. I thought I was in the wrong line so after about 10 mins I went to ask if I was in the wrong line. No, I wasn't... they had just overlooked me. The guy was very apologetic and true to his word, got me sorted immediately. I pulled my own car into the bay with the tech's guidance and didn't have to get out for the oil change. The tech who did the change was very polite, introduced himself before he went to work on my car. He showed me my air filter and asked if I would like it changed - of course he recommended it - and it was filthy. I drove away from there at 8:07AM. I was very pleased with the fast service, the pricing and most of all the good customer service. It was a breath of fresh air to find good customer service in Odessa.

    Most unorganized oil change I've ever had. The employees walk around like they have dead lice…read morefalling off them. I will go back to double check their work. I doubt they even put the right amount of oil in my engine. I will not be back. PS... I asked the lady inside "What's the point of paying at the pulp, if I still have to come inside to get a receipt?"... Her reply, "have a nice day sir." Nobody at this location cares!

    Midas

    Midas

    (25 reviews)

    Please do NOT take your vehicle here if you want it repaired in any way. We took it here twice and…read moregot it back more damaged then when we took it. Gave them a chance to make it right and fix the issues they caused, and just caused more. They will scratch your vehicle and deny it, partially fix your vehicle and charge thousands, then say it you want it "fully fixed" it would be a few more thousand. All while messing up all the sensors, the cruise control, and the heat. I reached out to the "Owner" and haven't heard anything back. Was told by Edward at Midas, that all I would get was probably an automated reply back. Horrible service, horrible customer service. You have my information if you wanted to make this right.

    I got an engine with a 3 year warranty or 100 thousand miles. About 2 years ago and they said I…read morehave full coverage on the engine and when I took it back to them to have it fixed because they gave me a bad engine and they are now adding in certain details on why they can't replace my engine. It has been sitting at their shop for two months just for them to tell me that bullshit. Excuse the language, but that's all they do there. They don't do nothing but hold onto your vehicle and up charge you for things that they promised you. Don't go there you will be back in 2 months for the same problem. They don't fix anything right. And to top it off they left my truck unlocked and in a spot where cameras can't see and then it got stolen out their lot. all they said was " someone had to be workin on it before we got here or when we weren't looking" of course you weren't looking because it was your people Who stole the truck because Yall can't hold up the end of yalls own warranty.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (24 reviews)

    My wife and I were traveling across the country from Camp Pendleton, California, when we began…read moreexperiencing engine trouble on Interstate 20 near Pecos, Texas. I called the local Firestone and spoke with Manager Matt and Engine Specialist Mark while we were still on the highway. They listened to our concerns, and diagnosed the problem, and repaired our vehicle the same day. Traveling cross country can be stressful, especially when car problems arise, but these gentlemen made the entire experience as smooth as possible. Their professionalism, knowledge, and willingness to go above and beyond gave us confidence that our vehicle was safe to continue the journey. Mark and Matt are outstanding representatives of Firestone. Their customer service and dedication truly exceeded our expectations. We are incredibly grateful for their help and highly recommend this Firestone location to anyone who values honest, reliable, and professional automotive service. Thank you, Gentlemen, for helping us get back on the road safely. You made a difficult day a lot easier.

    Firestone quoted me for tires, but after discovering they did not have the correct key for my lug…read morenuts, they never even pulled my truck into the shop. I immediately went and obtained the correct key myself. When I returned, they told me they could no longer do the job because they "would have had it back there 10 minutes ago." Mind you, my truck door was unlocked when I returned, so there was nothing preventing them from accessing or moving it once I provided the key. I am approximately 1,100 miles from home with visibly and dangerously worn tires. I corrected the problem immediately and returned ready to pay for the quoted service, yet they turned me away over a matter of minutes. They showed absolutely no concern for my safety or whether I could safely continue traveling. Their response was dismissive, unprofessional, and completely unacceptable.

    Firestone Complete Auto Care - tires - Updated September 2026

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