I was a bit skeptical at first, after researching online they have some bad reviews. I just bought a BMW and didnt want to drop $2K out of pocket for new rims and tires. I had browsed the heck outta craigsist to try and find some nice but cheap rims and that got me nowhere. So I called rentawheel just to see what my options were. Now mind you Ive called around to other places and got the usual BS " just bring your car in so we can see what options are available" At any rate , I talked to AJ on the phone and he was nice and helpful and gave me plenty of options for my car. Admittedly I was shopping and it took me a couple weeks before I came in but even when I called him back to go over the pricing again he knew he had talked to me but was still friendly,patient and helpful. Fast forward I had the install done by "G" awesome guy, he is very knowledgable as well and knew info on all types of cars. I have put oversize rims on cars before and my fear was it would shake and vibrate at 60mph but G knew how to install properly and quick. My advice is for anyone wanting to use rentawheel, have a plan to pay it off in 90days like I did. The monthly payments for a full term can make your head spin, and Im sure thats the reason most people get upset, but these guys were great to make sure I knew exactly when and how much I needed to pay in order to pay off early. Oh and I waited to write this review until I was paid off and owned my rims and tires so I could truly be objective and honest. Other employees there were very nice to me and considering Ive ran into bad customer service in Orlando establishments these guys are all top notch! read more

Hello Seekers and customers of Orlando, I'm Grant Garcia and I had to get my voice out to anyone looking for a company that can provide a quality rim & tire for your car. The Rent a Wheel on 551 S Semoran, Orlando IS the right place to go and buy/rent your tires and rims for your car. I visited the Good Year , Firestone, Discount,tuffy Store, I even checked around at the Wal-Mart and Sears tire store to see if I could get a best or better deal. After I did my due diligence around town I decided to go to the Rent A Wheel on 551 Semoran, and I met the Manager AJ, who is a real down to earth people person, and guided me on several great choices that would fit my car and my wallet. I 'm so glad that I decided to go to the Rent A Wheel on Semoran, AJ really earned my business because he made me feel important and that saving money was my number one concern. IF YOUR GOING TO BUY RIMS OR TIRES, THERE'S ONLY ON PLACE YOU NEED TO TAKE YOUR BUSINESS... RENT A WHEEL ON SEMORAN BLVD, ASK FOR A.J. AND YOUR'BE GLAD YOU DID. I was. My family, and friends are true believers, and they where glad they did go see AJ cause they received 100% customer satisfaction, AND I RECEIVED $50.00 ON EACH OF MY REFERRALS, NOT BAD AT ALL. THANKS AJ FOR YOUR BUSINESS. SINCERELY, GRANT GARCIA Chief Executive Director of Master Cleaning Concepts read more

I was skeptical at first believing they were going to be as most bad credit everyone is approved places but boy was I wrong. I first had the pleasure of working with Rafael, very knowledgeable, very respectful and would go out of his way to ensure you the UTMOST customer service. He inquired into what I was searching for and took the liberty of treating my BMW as if it was his. Rafa provided me with MANY options and styles and we finally agreed on a set. Now I did my research and knew how much my set should cost and believe it or not, they beat my expectations. Not only was it affordable but when it came down to doing the paper work, Danny (account manager) set up the payments how I wanted and set up a fantastic step by step budgeting system. My rims arrived in a couple of days installed and I was on the road. So much so I purchased another set for my fiance and they gave me a discount. All and all, the staff from Rafa to AJ to Danny treated me with respect and as a member of the family and even though credit is not an option I will always come to them for any wheel and tire purchases. read more

2 weeks ago I was is need of 4 new tires REALLY bad. I was very ashamed having to rent but what the heck safety is first. I called rent a wheels off Semoran....the guys had nothing but great kind customer services,they went over all the docs that's needed. The next day I stop by to check the store out...my luck they were close at 9 am....however the manager came outside to greet me...he was kind with a outstanding attitude. I told him what type of tires I was requesting...this store had none... The manager called around to others stores to find them. Later that day one of the staff called me to let me know they found my tires to come in. When I arrive later that even the staff and manager had nothing but SUPER!! CUSTOMER SERVICE. It was after hours the staff worked as a team. All personal docs are secure so no identity is stolen. They explain everything word from word....page to pages. They make you feel at home....It's clean and don't smell...I highly recommend everyone to buy or rent from RENT A WHEELS...off South Semoran..you would like the service they provide. read more

I just purchased new wheels and tires at Rent A Wheel. I was able to buy the wheels I wanted at a discount since they were used. The wheels had no scratches or dents they look new to me. The tires are new and look great on my car. My only complaint is that they really push the rental agreements, they should be more accepting and supportive of straight buying. I would have awarded 4 stars based on the purchase experience but their service team deserves 6 stars. When I went back to have the lugs checked Gerry noticed all the bolts on my rear struts were loose and about to fall off. I just had my struts replaced 3 weeks ago apparently that service center only hand tightened the rear struts. Gerry suggested that he tighten them before I leave. Him and another team member went above my expectations they put my car on the lift and tightened all the rear strut bolts. They checked the front bolts to ensure they were tight. I would not have known there was a problem until it was serious if not for the service team. Thanks. read more

The management team at Rent a Wheel @ the Semoran location are second to none. The were completely understanding, and easy going and provided fantastic customer service. At the time of purchasing my rims i expected to have my Dodge Durango out the shop within a couple of days, however that couple of days transformed into a couple of months. The manager A.J. and his well-talented team were more than understanding and held my rims for 3 months in storage in the store without any questions. Once i returned to install my rims they went on without a hitch or any problems. They have given me a since of pride in driving my vehicle, and I like the service so much that 2 weeks later i returned a put rims on my Wife's car just because of the service i received. Honestly if you are going to trust someone with the safety of installing rims and giving you a great looking set of rims and tires for a great price don't hesitate to give them a call. Aaron W. Aug 2013 read more

This place is a great place to get your wheels and tires from, not only a helpful staff but also went above and beyond their normal job. Chuck was a great help in making sure I got the best deal and that I understood the paperwork and policies. Fred helped me save money by using my existing tires on my new custom wheels. So now I have awesome custom wheels but saved money by using my existing tires which still had 60% tread life! Nick, was able to help me find out something wrong with my truck mechanically which is not his job but he helped anyway, and referred me to a mechanic that he knows personally. Rob, who is the tech, also helped me determine what may be wrong with my traction control and even stayed late to professionally install my new wheels and tires and on a FRIDAY night! Great guys, exceptional service and 90 days same as cash to get some great custom wheels!!! read more

I want to start off with I stopped in this store last year to look at some tires and rims... Well long story short everyone I came across was friendly I ended up leaving with some beautiful 20inch rims on my Nissan quest.. (gorgeous) So today after taking my kids to school I heard a noise from the tire I pulled over and yea my luck a flat tire. I have AAA but before calling them I wanted to call rent a wheel to let them know I was gonna be coming in. As I told them the story they came to me instead of me trying to find a way to them. This Is What I call PRICELESS!!!! They brought me a spare tire to use In the meantime until they went to another store to get my tire.... Its the little things in life that make a so called bad day make a 360 to great day! Just wanted to say to all of the people at this location. Your the best!!! I will recommend. All my family and friends here! read more

BEWARE, BEWARE, BEWARE of this company. I purchased tires only for $500 dollars and had the worst experience ever. I wanted to purchase tires out right and was suckered into this weekly pay scheme. Every week there is a $9.99 fee that they say is a warranty on your tires. The customer service SUCKS!!!! They don' t know how to talk to customers and will call you every week even though your account is paid up to date. Poor business practices and I see now why they beg the customers to go on here and post great ratings. The ratings are based on trapping you into the transaction. Once they have your business they you mean nothing to them. They talk about there partner stores in a negative way in front of customers. It is sad when a manager has anger problems and it is told to customers that he had to take a week off for stress. STAY AWAY FROM THIS COMPANY!!! read more

These guys are amazing. I don't just say that to say that. They truly make you feel like part of the family. Very knowledgeable, fun and inviting. Always keeping you informed of install time. What I like most is they don't try to sell you anything, they recommend what is hot and best for your vehicle and you make the final decision. I just had an issue with the tire having a chunk missing and vibration when driving on highway. They ordered some parts to fix the vibration and are inspecting my tire to see if it is safe. If not, they will replace with no questions asked. That is what I call customer service. They made us feel at home and best of all feeling great when we left even knowing my purchase was expensive. This is my third set of wheels with Rent A Wheel and Ill definitely be coming back for more as needed. Highly recommend them. read more

THIS LOCATION IS AWESOME!!! I bought my rims and tires from a rent a wheel location in Kissimmee on Main back around Christmas time... I had tire sensor issues for months... And after around 10 trips back to that location I still continued to have my sensor light on... This whole time Eddie and the crew there basically said something was wrong with my car since they can't seem to figure out the issue... My dealership is telling me it's their sensors... So today I decided to drive over an hour to go to this location... AJ and Rafael had it fixed in less than 10 minutes... Turns out the *professionals* at the Kissimmee location had been putting in the wrong damn codes to my tires all along... I left happy and pissed at the same damn time... So... Needless to say... I will be dealing with them from now on... Thank you guys so much read more

"Rent-A-Wheel exceeded my expectations in every aspect of their service! From their extensive selection of high-quality wheels and tires to their knowledgeable and friendly staff, my experience with Rent-A-Wheel was nothing short of exceptional. The process of renting was smooth and hassle-free, and I was impressed by the efficiency of their installation services. Not only did they help me find the perfect set of wheels for my vehicle, but they also ensured that everything was installed correctly and looked fantastic. I can confidently recommend Rent-A-Wheel to anyone in need of top-notch wheel and tire services. They've earned my trust, and I'll definitely be returning for any future needs. A five-star experience all around!" read more

I wish that I could give less than one star. First of all, we have 3 high line vehicles that have rims from here. When AJ was there we never had any issues, but Dan refuses to fix the problem. He insists on putting a bandaid on it instead. Would he allow his wife Or daughter to drive in a car with a bent rim? The whole purpose of us purchasing the equipment protection is for this exact reason... so why would Dan refuse us when we have paid for this service. Jerry and Victor are always AMAZING!!! But DAN just doesn't get it! If I am not getting the services I paid for, looks like my next call is to my credit card company to charge back for services not rendered! Corporate will also be hearing from me about Dan! read more

Rafael got it right, from the minute I called and he picked up the phone, to the minute I drove off . Excellent customer service! I visited other places and their customer service completely discouraged me from doing business with them. At Rent a Wheel on Semoran, the staff is friendly, willing to help you, give you advice and constructive criticism. The process application process was seamless and fast. I went in with a picture in mind and Rafael offered his input on a set of wheels that would look better than what I had in mind and, I was blow away with the product he showed me and, he completed hit it out of the park. Super happy and satisfied ! Come see these guys and Rafael, you won't be disappointed ! read more

First & foremost I have to say that this is the BEST place in Orlando(Eastside to be exact). They have helped me out for almost 2 years(each set of wheels have been the truth on my Ford Fiesta). They showed me love when I lost my job(and have helped me as much as they can in that time frame). I would never go anywhere else besides this place(and intend to be going here for a long time). I just want to shout out the WHOLE RENT A WHEEL TEAM(and whoever else I forgot)! If y'all think any different that's cool as well. That is what a HATER does! I'll see y'all soon family. Y'all have always kept it 100! PS: I just want to say thank you for everything y'all have done and helped me with! That's real all day read more

My husband and I have always dealt with AJ when it came to our tires and wheels. AJ always goes and above and beyond. We have done all our cars and my daughters. Now our youngest started driving and he bought his car and of course time came to get new wheels and let me tell you AJ came through again. My son went in and was shown several wheels and boom found one he liked. My son loves the wheels and his car looks awesome. thank you AJ for dealing with us crazy Minutolos'. We wouldn't go anywhere else. the staff is always friendly and they really take good care of you. If you are in search for wheels and tires stop in they will take care of you. the best in Orlando ask for AJ. Jen & Chris read more

Well my experience at this rent a wheel was great I got help from a guy named Oscar which to me is the best seller there. The reason why was because first time I went in they didn't have the type of rim I was looking for but then the next day which was a Monday he called me right up sending me a picture of the rim which I absouluty loved an went an bought it. To me that's considered a good sales men. If you go to this Rent A Wheel look for him great customer service from his part. Now the rest of the guys just suck because of past experiences trying to buy rims. So once again Oscar is the main man you need to trust an he will make you walk out with the best fresh rims in the market today. read more

I have to say, throughout the years that I have been going to Rent-A-Wheel, they always give me great customer service and are always willing to help with any issues I may have. Between Victor, Bill and Gee they have always been there for me. I just recently went there this morning to make a payment and I was also waiting on replacement Wheels for the car. The replacements that were sent from another store in another state, they were no where close to the Wheels I had. So they did everything they could to find me replacements. I would highly reccomend this store in particular to anyone who is looking to get Wheels and Tires for their ride. This store is the place to go. read more

I wanted to take a minute and recognize the good people at this tire shop so let me give y'all a little insight. I need some wheels for my car and I came in and I bought them literally from when I came in to put them on my car so when I left, it was under 25 minutes I couldn't believe it. I thought I was gonna be late for work, but I wasn't. I made it on time, the sales rep was Alex and the guy. He looks like maybe he would be the general manager his name is Mr. Bill with the big stomach especially the LGBTQ people because it is very open and they don't judge you whether you're black whether you're white, your Donald Trump fan, and they should be recognized read more