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    Ray Ac Heating Maintenance & Service

    5.0 (1 review)
    Open • Open 24 hours

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    4 years ago

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    Sonner Electric

    Sonner Electric

    (128 reviews)

    I've hired these guys a few times now. The last job I had them do was 4 years ago to run electrical…read morein my yard for a hot tub and at that time an above ground pool. They found some wire underground that they decided to tap into for the job and proceeded to run conduit along my wood fence (it was supposed to be along the house and NOT from underground) which was not what we had discussed as the plan for that job. I voiced my concern about how it was done and they came back out and did the job as it was originally planned to do. The whole time the job was being worked on, my windows were open and I could hear the apprentice complaining about having to dig and how the dirt was hard (I get manual labor isn't for everyone, be professional at least) but they "corrected" the work and that was the last I called on them. Fast forward a few years and we have more work being done in our yard only to discover the wire they ran underground to one of the outlets not only was bare once it was in soil (I was under the impression it was run with conduit underground), but also only buried about 4-5" deep in most places. Although Joe has always been nice when he has been here doing work, his staff comes off lazy and incompetent and the work they completed was a HUGE safety hazard we were unaware of. I don't think I'd ever hire these guys again.

    I hired this company about 2 weeks ago to fix a broken main circuit breaker. I paid over $400 for…read morethe emergency work and materials. One week later, the replacement circuit breaker that they provided was broken again on Christmas Day. There was not enough time to even get a new one. Call the company both days regarding the failure, and they never picked up the phone. It is super unprofessional and unreliable, I would not hire this company again.

    Inception Electric - Exterior lights on the garage add a perfect amount of light.

    Inception Electric

    (253 reviews)

    My husband and I hired Inception to rewire our 1924 home and add some new lights and outlets back…read morein 2020. The worked on our home during March but then finished in August due to some of the city shutdowns. At first, there were some minor issues, such as their new hires trying to avoid installing an outlet for a security camera (it was in the attic so the camera could be outdoors above the main entrance). After everything, we noticed that several mistakes were made, such as the two switches at the front were both connected to the outdoor lights, making the separate functions for the living room light and the outdoor lights pointless. We had to always leave the switches on and then find a light that could work with additional device switches. There was also an issue like this on one of the switches in the kichen, where we don't have separate control over the two different floodlights in the backyard and driveway. Annoying, but we dealt with it because we knew Marco had some new hires during the pandemic and things were just chaotic at the time. I am coming back after 6 years to leave this review because a couple of years ago, we noticed our lights would flicker. It has become worse and is now at the point where we cannot run power tools for working in our garage. We have had to request two second opinions on the electrical work to see what is going on, and both have shown that Marco's rewire was not what we paid for nor was it done well. Some of the electrical wiring was not replaced when we were charged $4500 for replacing all the wiring (we did all the patching on the walls and along with some additional outlets, which saved some money, and the full price was $4800). Marco and the guys he hired also left some of the kitchen wiring in tact that should have been replaced (even though it wasn't knob and tube, it was around 20-30 years old, and I had specifically requested for everything to be new given the poor state of the home from the previous owner who rented it out). The second opinions are certain that most of the wiring they can see in the panel and in the attic are much older than 6 years. We have also identfied the main problem as being with how the rewire was done. Far too many wires were bound together and distributed unevenly into the electrical box. Over several years, the wires are generating too much heat due to the poor techinque of how so many wires were bundled together and run to the same sections of the electrical panel. We are facing another expensive bill of thousands of dollars to make sure our home does not have fire risk and that we can run basic tools and appliances without any issues. The fact that he and his guys did not take a woman homeowner seriously from the start with some of the smaller things should have been enough of a red flag to fire them before they caused the damage they have. My husband mostly worked with them to try to get them to listen to us, but in the end, their work was shoddy and as family, friends, and consultants have explained to us, their sloppy work is the type that won't have issues until late enough that most people won't realize it was their fault. What a scam. And now that I see on other Yelp reviews that Marco sold the company, I wonder why he sold it. If Marco is still out there doing work, I'd avoid him just as much as it seems everyone should avoid Trout or the new buyers.

    First of all, I used Inception Electric for prior work and they were always fairly priced, easy to…read morecommunicate with, and I was satisfied with the work. Inception was bought by Trout Electric and they did not transfer previous clients apparently because they had no record of me. That is OK. It happens and wouldn't affect the work. Trout Electric was polite over the phone. Quick response. Clearly cared about your home as they put on booties every time they entered. Estimate was very high. As an example. I wanted a ceiling fan installed. I wanted other work done as well, but the fan was needed ASAP. Their estimate was very high: $695, which was even higher than their own fee schedule sheet. I got an estimated $300 flat rate from another vendor to install the fan. They came out and completed it within a couple hours. I can't say I would use Trout, but besides price they were fine. But their price was eye watering.

    Ray Ac Heating Maintenance & Service - hvac - Updated September 2026

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