My husband and I hired Inception to rewire our 1924 home and add some new lights and outlets back in 2020. The worked on our home during March but then finished in August due to some of the city shutdowns. At first, there were some minor issues, such as their new hires trying to avoid installing an outlet for a security camera (it was in the attic so the camera could be outdoors above the main entrance). After everything, we noticed that several mistakes were made, such as the two switches at the front were both connected to the outdoor lights, making the separate functions for the living room light and the outdoor lights pointless. We had to always leave the switches on and then find a light that could work with additional device switches. There was also an issue like this on one of the switches in the kichen, where we don't have separate control over the two different floodlights in the backyard and driveway. Annoying, but we dealt with it because we knew Marco had some new hires during the pandemic and things were just chaotic at the time. I am coming back after 6 years to leave this review because a couple of years ago, we noticed our lights would flicker. It has become worse and is now at the point where we cannot run power tools for working in our garage. We have had to request two second opinions on the electrical work to see what is going on, and both have shown that Marco's rewire was not what we paid for nor was it done well. Some of the electrical wiring was not replaced when we were charged $4500 for replacing all the wiring (we did all the patching on the walls and along with some additional outlets, which saved some money, and the full price was $4800). Marco and the guys he hired also left some of the kitchen wiring in tact that should have been replaced (even though it wasn't knob and tube, it was around 20-30 years old, and I had specifically requested for everything to be new given the poor state of the home from the previous owner who rented it out). The second opinions are certain that most of the wiring they can see in the panel and in the attic are much older than 6 years. We have also identfied the main problem as being with how the rewire was done. Far too many wires were bound together and distributed unevenly into the electrical box. Over several years, the wires are generating too much heat due to the poor techinque of how so many wires were bundled together and run to the same sections of the electrical panel. We are facing another expensive bill of thousands of dollars to make sure our home does not have fire risk and that we can run basic tools and appliances without any issues. The fact that he and his guys did not take a woman homeowner seriously from the start with some of the smaller things should have been enough of a red flag to fire them before they caused the damage they have. My husband mostly worked with them to try to get them to listen to us, but in the end, their work was shoddy and as family, friends, and consultants have explained to us, their sloppy work is the type that won't have issues until late enough that most people won't realize it was their fault. What a scam. And now that I see on other Yelp reviews that Marco sold the company, I wonder why he sold it. If Marco is still out there doing work, I'd avoid him just as much as it seems everyone should avoid Trout or the new buyers. read more

On Time, Good Service, No issues, Quality of the work was good. Appreciate the professionalism.

We always have such a great experience with Inception Electric and they have become our "go-to" electrician. We've even recommended him to a couple of friends since they're always so reliable and honest. This time, we had some issues with our outlets in our garage not working. We weren't sure why tripping the breaker didn't work so they came for a service inspection. It was a little tricky to figure out what was the reason, but Diego was able to figure it out. It was a tripped outlet behind our large shoe rack that needed to be reset. Usually, this probably wouldn't be hard to figure out, but since it was so hidden and he didn't know we had an outlet back there, I was surprised that he was actually able to deduce the problem and swap out the outlet so it wouldn't require it to trigger if one of the other outlets overamped. This shoe rack is pretty massive, and they went above and beyond to unbolt it from the wall and move it away to access the triggered outlet. Now, if there was a overage in electricity, it would go straight to the breaker. We also had some issues with our Master Bedroom LEDs and he was nice enough to go into our ceiling to troubleshoot to see if there were issues. Finally, he also ended up giving us some really good advice and knowledge about our electricity overall. This is always nice to get so we can try and troubleshoot ourselves before we call them. The owner, Marco, always hires really good people. This was our first time working with Diego, and although the people we worked with before have left his company (we asked and was told they started their own electric company), I'm happy that so far, whoever came on Marco's behalf has been incredibly knowledgeable, fair, and professional. Thank you Diego and Marco for helping us with our electrical issues. read more

I will definitely be using Inception Electric for any future projects. Marco was such a life saver and he didn't even make a trip down to my house. I had lost power to just the outlets on one side of my house, and after my pretty handy Dad was out of ideas on how to fix things I turned to yelp. Inception Electric was recommended by yelp. I received a message from Marco and decided to give him a call. I explained all the troubleshooting my Dad had already done and without hesitation, Marco offered some tips and advice on what else we could do/try which Worked!!! To me this is a true testament to the quality service this company and Marco will provide! If I ever have a need for an electrician again I know exactly who I'll be calling. Thank you again Marco, I truly appreciate your willingness to help! read more

If you are looking for any electrical work done, look no further! The team (Marco, Diego, Andrea, and Josh) did a phenomenal job. The team was knowledgable, patient, and very kind. They upgraded our main panel, installed an EV charger, replaced a chandelier, reworked our garage outlets, and removed our ceiling fans. Their worksmanship speaks for themselves and represent a high ethical standard. Not to mention, their prices are of great value. I will get all my electrical work done with the team over at Inception Electric for life. Thanks everyone! read more

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No wonder they get 5 stars! They are good! I needed my living room and kitchen re-wired and dining room light changed. Their estimate was the best one and Marco gave me discount for dining room chandelier replacement cost. ( I'm a single mom so appreciate any discount that saves me money ) They came on time and finished the job on time as promised. read more

They got bought out by Trout, now they charge way too much and try to overcharge for services. Stick to smaller local businesses.

Owner came out and gave me a quote for a Nema 14-50 outlet install in my garage. His quote was over $800-$1000 from the other 4 quotes I received. I didn't go with his company because of how much they wanted for a somewhat simple job. read more

The guys did a great job rehabbing my electrical panel and installing a Tesla Wall charger. They came on Tuesday to provide the quote and then did the job on Thursday. I'm very pleased with their work. read more

Like previously mentioned, this place got aquired by Trout Electric. Marco did a few jobs for me previously but no longer emails back regarding past work. I had still standing warranties with inception, but no longer honored by since he sold the company. read more

Found them through Yelp, they were prompt in responding to my messages. I ended up waiting a few weeks to call them to set up the estimate. When I called the estimate was scheduled within days (not immediately due to my schedule). Estimate given was fair, they did not try to upsell anything. It took about 2 days for me to get the estimate, and I called a few days later to schedule the work. They were about a week and a half out. They arrived on time to do the work, and it was done quickly. Paying was seamless, they email a bill at the end of the service and you pay online. read more

They are quick to respond and are fast at their job. Overall their service was pretty well done. Minor issue is they are in the pricey side. Would try to find competitors next time and would recommend shopping around first. read more

Worked with Inception Electric by chance because I was selling my home. Called several electricians who were unable to respond on such a short notice. They took the job and did a wonderful job and inspection was passed. Later, in my new home, I had several projects and each one was handled with care and enthusiasm. So far they completed about 7- jobs. Chandeliers hung, electrical outlets added and timers. They have come to the house with one day notice. The skill of the electricians is exceptional. The electricians who have come to the house are personable, and they explain everything they will do before they do it. No matter who is sent out they all are thorough, careful and professional. Thank you Inception. Signed, A satisfied and loyal customer. read more

Inception Electric - Installed perfectly. - Electricians Near Me - Covina, California

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They did a great job installing 5 recessed light in my family room. I will use them again. Great value.

Look no further! We thought we had a short out by the pool and I had called around to different electricians who didn't give me the time of day. Marco responded quickly and was willing to guide me through it. I asked if he could please come out and look, no questions asked he came out and fixed the issue within minutes! I also got a quote for an outlet install while he was here! I will definitely be hiring them for our next project. Thank you Marco and Vanessa for your professionalism. Always great to find a reliable electrician read more

Marco! Excellent service today, got me all dialed in. Came on time , wore booties on his work boots, and service with a smile! Marco is the bench mark for true customer service and knowledge base. We had lots in common turns out. Thank you for all you do , recommend Marco for your needs. read more

Abdiel and Marco were Real Pros and the whole process was very smooth. I called them with a list of things like broken light fixtures and light switch installs and they were able to give me a quote over the phone and come by the next day. They showed up in masks and were very professional. They knocked out everything on the list and then some. There was a loose electrical box in my backyard that was dangerous. Marco insisted that it get taken care of even if it meant doing it for free because he wanted to make sure we were safe. We paid for it of course, but it's that level of care that really stands out. I highly recommend them. read more

Inception Electric - The new outdoor wall box, nice and safe! - Electricians Near Me - Covina, California

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We are currently in the middle of a garage makeover and our electric work (e.g. old equipment, outdated subpanel, bad wiring) was in bad need of some TLC. Its safe to say from every company we got a quote from said it was a major fire hazard. Ek! Contacted Marco at Inception Electric for a quote and he was quick to come out and give us a competitive quote. We immediately decided to go with Inception and were not disappointed! When making an appointment we asked to be contacted if any last minute cancellations occurred and we would take their spot - we were so lucky to get a call the same day for a next day appointment. The job was completed in the amount of time we were initially quoted. The workers installed steel boxes for the outlets (opposed to the cheap plastic ones) and had clean work throughout the whole garage. Prior to leaving they cleaned up so well you would have never known they were there. Plan on calling Inception for any electric jobs we need in the future. read more

I've had two great experiences with Inception Electric. They were selected by Chevrolet to do a free 220V EV charger installation for me, and the process was so easy and professional that I gave them a try on a couple other projects I needed done. If anything, my experience on those was even better. They were very responsive and set up a convenient appointment to do the estimate and installations all on the same day. Emmanuel, the installer they sent, was terrific, very friendly and clearly experienced. He worked with me to define parameters for the projects and gave me advice for keeping things simple, got me a quick estimate, and then got right to work. Within a couple hours he was done, and left no mess, just beautifully finished work. I will definitely call them again for future electrical work! read more

Excellent electrical company! I contacted Marco because there were some electrical items on my inspection report that needed to be addressed. The entire team is great, from the lady who answers the phone, to Marco, the crew who came out (Freddy and the others whom I didn't ask their name). read more

I've had Inception Electric come out a few times already. They helped me check for electrical issues when I first bought my house. They've also installed a few outlets for me and upgraded some to GFCI. Inception is always on time, they're very professional and they're super nice people- both the electricians (Julian and Abel are fantastic) and the office staff. They're also very reasonably priced. I will definitely work with them again for any electrical needs that come up. read more

We once again hired inception electric to install lighting on our garage. It was done one time, on budget and the staff was super friendly to work with. The installation was very high quality, they cleaned up all install debris and they tested everything before they left. I would highly recomend them to anyone. read more

Inception Electric - Exterior lights on the garage add a perfect amount of light. - Electricians Near Me - Covina, California

This was my second service call to a Inception Electric. First call was over 3 years ago and was very satisfied with their work at that time. This service call was to determine if we had a faulty outlet or an appliance issue (was not a faulty outlet); replace outdoor patio dimmer controls (1 was malfunctioning), and install an additional electrical outlet in a bathroom. Team was professional and efficient. Pricing was reasonable. Surprisingly, they did not charge to determine if outlet was faulty. This was much appreciated. Will be sure to contact Inception Electric for future services. read more

We obtained a few quotes for our project and we are really happy with Inception Electric. They were responsive, punctual and gave a fair quote. Once they arrived, they immediately figured out the problem. Once the part arrived, they returned to my house to complete the job. We will use them again for future jobs. read more

These guys (Trout Electric) claim to be expert EV charger installers. The only thing they are expert at is over-charging customers because they appear clueless about anything else. My wife paid $600 for them to install a 240v outlet specifically for a level 2 garage charging box. These experts installed the outlet at a place that we can't even put a charging box! read more

I have to tell everyone about these guys. My first installation was a Ring Flood Light on the side of my house. They did a super professional installation at a good rate. The installer never had to bring the power down and spend a fair amount of time to ensure the picture and camera angle was just right. Fast forward a few weeks...I had Inception Electric come out and run CAT 6 network cable throughout my house, add conduit to my garage, cut wall plates for the wires and run wires through the walls. Once again these guys came out and laid paper throughout the house, wore shoe coverings, and were very professional. The job was done that day and was done exactly as I wanted it. Great company that I will use for all my electric and wiring needs in the future!!! read more

I put in a request for quotes on yelp to have an electrician come out and check a few things around my house. The response I got from inception electric was a detailed description of what they would do and what it would cost. The owner, Marco, showed up on time answered questions and addressed everything that concern me. The appointment only took about 20 minutes. I offered to pay him the money agreed-upon, and he refused to take my money. I would've happily paid him the $250 amount agreed-upon. In the end I gave him $20 for lunch and a handshake. Needless to say, INCEPTION ELECTRIC, will be my go to for any future electrical issues. read more

After my initial review, Marco, the owner of Inception reached out and did everything he could to make things right. I will say Marco, himself, was great to work with, and if hiring Inception had meant hiring Marco, I think things would have been a much more smooth process. This project was still way more of a headache/costly (1 week project turned into 3 months) than it should have been due to the sale to Trout and Trout's technicians, so I can't in good conscious ever recommend Trout Electric in any way, but I would consider hiring Marco directly again if it were possible. read more

Marco came right away in a very needed emergency. My panel shorted due to a loose ac breaker. He had to change the panel and did it the same day. Life saver during the heat wave... I would recommend to everyone especially family. read more

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Abel and Rodrigo came and installed a new under-counter light, and removed some troublesome old CFL bulbs. Very fast and professional. Good company! read more

Inception Electric - Electricians Near Me - Covina, California

Called Inception Electric for a Panel upgrade. Marco and his team are awesome, gave me a quote scheduled the installation. They do Great work, just look at the finished results. I would Highly recommend them to family and friends for all our electrical work. read more

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Honest, very reasonable and affordable electricians! I highly recommend them especially in these times. It is so hard to find honest home repair establishments. They installed an outdoor outlet for me to plug in my outdoor Low Voltage transformer. I will look them up again for my next project! read more

We had an electrical issue, oven and a few more outlets stopped working so we called over Marco to troubleshoot and find out what was going on. He found a lot of potentially dangerous situations due to a really poor job done by another company about 1 year ago. They did an amazing job, always showed up on time and fixed multiple issues quickly and professionally. I would give 10 stars if i could, Marco was a very honest and helpful person. I would definitely recommend Inception Electric! read more

My, disposer and dishwasher outlet was not working, it trip the Electical breaker when I would turn the disposer. I would reset the breaker and turn on the disposer, it would trip. I replace the outlet and switch, but it would do the same. Finally call Inception Electric, and Marco, showed up as promised, he asked to explain the problem, after explaining the problem, he asked if I broke the bridge tab on the new outlet, I said no. Within minutes, he diagnosed the problem, correct it and problem was solved. Marco's price is fair and reasonable, not like the the three other quotes.I highly recommend Inception Electric for great service, and now will be using them for my next project, replacement of under cabinets fluorescent light fixtures with new LED light fixtures. Thank you, Marco. read more

Inception Electric - Bad outlet - Electricians Near Me - Covina, California

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I've called Marco when I used to live in Westminster and him and his team always did an amazing job. When I moved to Rowland, I needed someone and luckily his main office is in Covina. Marco and his team always do an amazing job, not only the work but the quality of service that they provide. They're respectful, come on time, they inform you what they are going to do and how the issue happened. And their prices are super reasonable as well! I only call Marco for all of my electricity needs. I highly recommend him and his team! read more

Update: at 2am a few weeks ago we realized our couch, the carpet under the wall and the ceiling of our living room were wet. We went up to the crawl space and everything felt cold wet and damp in that area. I called the receptionist, poor Vanessa, at 5am and told her that we thought the electrician may have busted a pipe and it was now slow leaking. They had an electrician out a few hours later and took pictures assuring us it wasn't the pipe that the guy had tripped over that was broken. Thanks to their quick action we were able to get a plumber in and they found a pretty serious issue that could have really impacted our health. Seriously, these people are so professional and absolutely amazing. Will continue to use their business if they'll have me read more

Project: Meter upgrade/relocate and subpanel installation. Not a large project, not a small project. Required trenching. Accepted bids from 7 different electrical contractors. The quotes were wildly different. Inception Electric was in the middle and after meeting with Marco and discussing the project and our specific wishes we chose Inception Electric to perform our upgrades. Why? Not pushy, knows National Electrical Code (teaches it I understand), willing to listen and accommodate our goals, fair price. The crew arrived right on time, about 10 minutes early actually and with city permit in hand. All materials and tools were on hand, nobody had to leave to retrieve additional tools or materials. This is the way all contractors should work. The crew got to work immediately and completed all upgrades the same day. Power was restored and everything worked as normal. The quality of the work was fantastic. Office staff likewise was very professional and easy to work with for job scheduling, inspection scheduling and making deposit and final payments. They refused final payment until inspection was completed, which it easily passed. Again, this is the way things are supposed to be done. Would I use Inception Electric again? Absolutely! It's unfortunate that they aren't doing solar installations as of yet otherwise I would use them for our next project of getting solar installed. I understand they may begin at some point in the future and I hope they do. Thanks Marco and the Inception Electric team! read more

Excellent experience with Inception Electric. Response from Marco (Owner) and the Vanessa (Front desk) was always prompt and professional. The work performed by both Electricians was exceptional. They installed 4 recessed lights, relocated 2 vanity lights and added 2 new power receptacles. Also, after I gathered several estimates, Inception Electrical offered the most fair and competitive rates. I look forward to continued business with Inception Electric. read more

Very great customer service even though Marco was out of my service area he took time out to help me figure out my electrical issue over the phone and I was able to get the job done he also recommended me A great electrician in my area if it didn't work however his suggestions worked and I'm back in business Thank you again Marco for your excellent customer service I would definitely recommend this company read more

I sent out a message in June for someone to come at give us a quote on some projects I needed done. Specifically getting the light in the kitchen to start working again. He was prompt in responding me on the day I sent the email and he had someone come out that same day. He did ask if it was ok if someone came out who spoke Spanish as I would point out what was wrong and what needed to be done and they would let him know and he would call to give me a quote. I agreed (I am an English only speaker) and there were no issues with the guy coming out. He seemed sweet. However, I never heard back from them regarding a quote. I called them a few weeks later and got a text back saying "I'll call you back." That call never came and I called again a few weeks later and got the same thing. I again, NEVER heard back from them. I am appalled by their lack of communication and professionalism. read more

Inception Electric - Electricians Near Me - Covina, California