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    Ray Skillman Northeast Buick Gmc

    2.6 (58 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 months ago

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    Buick Enclave!
    Heather S.

    Got the car I wanted and with patience we were able to successfully drive off with it!

    John C.

    Like to start off with the first thing I get to do with my new used car is to change the oil (@15%) and replace a key FOB batteries. Just by the way, I received the car, they took it in, washed it, and sent it out. Did not go through any inspection checks, service, absolutely nothing. Typical DI engine is about quart low when arrived to my house. The buying process was smooth and easy, but the pure shady lying BS from the salesman just shows why I hate dealerships. Asked for pictures of the trunk with the spare tire. Never got a picture of the spare tire but a video of him opening the trunk and closing it. Not once did he mention there was no spare tire or jack or anything, but he said he did. Since all our conversations were through text, I told him to find where you said there was no spare tire or a picture that you sent me showing that. Obviously, he couldn't prove that. These people couldn't even change the oil. This car had no inspection, no service, no nothing. Yes, I bought the car from out of state and trusted these people would actually go through and actually check the car out, NOPE!! Yes, I asked if it was still going to go through an inspection, and guess what the guy said? He said it, yes, it will. So they either lied and didn't do it, or did it not cared to do anything cause it was already sold. Either way, these people are garbage. Then, when confronted about it , made a bunch of excuses and, in the end, said you own it now. Thanks for putting in writing. Blaming the maintenance light on the delivery driver LMAO!!! Oil is at 15%! A little honestly goes a long way, but apparently too much for this dealership. Update to this review on Google: After owning this car for a month now with no temporary tag and have made 2 payments on a car I can't register, title, or legally drive. Has been awesome!!! (being sarcastic) Called about why my title work has not been done which on the affvidavit said would be done by the 15th it was "just sent out" on Aug 26th. Asked why I never got a temporary tag was replied back "the transport people showed up unannouced". Absolute lie cause I had them call before they went to pick up the car and make sure they could pick up the car because they were about to close. Still there is this thing called the US mail service and other mailing providers to send me my temp tag. Still didn't do it. Was told Monday I would get my tag overnighted to me and will arrive Aug 27th after 3pm. LMAO!!! It's Aug 29th and UPS still has not delivered my temp tag. Not to mention the AC in the car didn't work either. Was a cap that put slight pressure on the valve causing it to leak. Drilled the cap out to get rid of the cross bar, vacuumed it down and refilled. Fixed now but cost $90 in freon cause this 1234yf is not cheap. When your cap glows green, that's going to cost you green. These people sold me a car that needed an oil change, key batteries needing to be replaced, no spare tire,jack,nothing never mentioned it was missing, bolt falling off the inake, non functioning AC (and I live in Florida), and no temporary tag, just found out I have no catalytic converter either. Wonder how much trouble they can get in for selling me a car with no catalytic converter? Thought defeated emissions systems were illegal? Anyway I would stay far away from these poeple or you will have to stay way on top of these people. Don't trust a single word from these people's mouth! I will go back to buying my cars from auctions and fixing them myself for half the price.

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    5 months ago

    These people were rude as hell. I was searching their inventory and someone texted some really rude things to my phone.

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    4 months ago

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    7 months ago

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    8 months ago

    Small delay/ mix up with the part, over all things were good. I had a loaner car the day on the day of mix up but things worked out fine.

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    4 years ago

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    2 years ago

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    2 years ago

    Service is always quick and through. It is so easy to schedule service online. Prices are very reasonable.

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    4 years ago

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    5 years ago

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    3 years ago

    Great, friendly, quick service. Diesel emission problem was fixed in 1.5 days.

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    4 years ago

    I was pleasantly surprised at how quickly they fixed my car! They are conveniently located. I only wish they weren't so expensive.

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    4 years ago

    Refuse to honor GM Military Discount for Active Duty Military, despite GM reimbursing.

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    7 years ago

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    6 years ago

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    7 years ago

    Poor customer service, I have had many bad experiences with this location. I will not be coming back anytime soon.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Ray Skillman Northeast Buick Gmc

    Review Highlights - Ray Skillman Northeast Buick Gmc

    Ron in the service department is very fair and takes the time to explain things.

    Mentioned in 2 reviews

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    Ed Martin Honda

    Ed Martin Honda

    3.4
    (86 reviews)

    To Whom It May Concern,…read more I am writing to express my significant concern and deep dissatisfaction regarding the current operational procedures within your service department, particularly concerning urgent customer support. My recent experience has highlighted what appears to be a critical gap in your ability to address immediate service needs. Upon attempting to secure assistance for a pressing issue, I was informed that the earliest availability for service was an alarming one to two weeks out. This extended timeframe is not merely an inconvenience; it poses a serious safety risk for customers who may find themselves in a vulnerable position, especially when far from home and requiring prompt attention to ensure their safe return journey. It is particularly disheartening to encounter such a prolonged waiting period, which gives the impression of a lack of contingency for critical situations where customer safety might be compromised. The inability to provide timely support in such circumstances suggests a profound lack of compassion for the predicament customers may face.

    Bought a 2012 CRV. The rear break bolts were left off. I found out later that the rear brake…read morecaliper needed replacing. I asked for touch up paint. I trusted the salesman Orlando, as this was the third vehicle. The touch up paint he gave me is the wrong color!! Buyer be ware, don't spend your hard earned money at Ed Martin. Go to Tom Wood, they do what they say without any hassle. And have a great warranty on used vehicles.

    Capitol City Ford

    Capitol City Ford

    2.4
    (58 reviews)

    Let me start by saying... I live in Colorado…read more.. My F-150 suddenly had electrical issues and would no longer turn on. I had to have it towed to my local Ford dealership where I had to keep checking in on them to see if they had diagnosed my problem(s) yet. It was important for me to have a working vehicle so I could get my kids to/from school, get to work etc. After more than a week they finally said that a BCM had gone out. Here's where things take a turn for the worst and Capitol City Ford comes through. My local dealership says that the part I need is on national backorder. They have no ETA for the part! I begin scouring the internet and order the part twice only to be told they don't actually have the part on hand, that it's on backorder and then promptly cancel my order. I called all over the country trying to find the part, most places tell me they don't have it and then quickly get off the phone. I called Capitol City Ford and spoke to Jim M. who was kind and professional. He looked up the part, then said he would physically check their inventory. Sure enough they had the BCM, however my local dealership was not willing to arrange for and accept delivery. Jim worked it out to get the part shipped directly to me. Had Jim just written me off only God knows how long my truck would have been out of commission. I was about 1,100 in line for the backordered part. Thank you Jim for your help and getting me back on the road!

    Horrible service, set an appointment to get my truck looked at. Dropped it off around 9:35am,…read moreseveral attempts on calling to see the status on my truck to get no answer. Later find out around 4pm from the service advisor that the manager removed my technician from my truck to do other work. I put off work to get my truck looked at for them to do nothing. Frustrated is an understatement.

    Ray Skillman Northeast Buick Gmc - car_dealers - Updated June 2026

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