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    DriveTime Used Cars

    3.2 (13 reviews)
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    3 months ago

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    Ray Skillman Northeast Buick Gmc

    Ray Skillman Northeast Buick Gmc

    (60 reviews)

    Took my truck in around 9am for oil change and regular inspection. While I appreciated the staff…read moretook me in with no appointment and squeezed me in, it took mostly all day to get my car back. At 5:40p I got a call that the truck was ready and I could come by and pick it up. Luckily I was only 5 min drive and rushed over to get it. Otherwise I would have waited till the next morning to get my truck. Outside of all that, the team was great. Did everything they needed to do and got my car ready by the end of the day. I would have appreciated some communication as I didn't know what was going on with my car throughout the process until it was "ready"

    So me & the hubby went in for a test drive that went nice. Then it came time to talk finance. When…read moreI told them we would not be putting any money down because we will be using the Family First program through GMC employees and retirees it was like I had committed a cardinal sin. The sales rep MATT had us sitting at a desk for 2 hours waiting on finance to come back with numbers. So we had to leave and was specifically told by Matt that he would call us back when he heard back from finance! I figured since it was kinda late in the day that we would hears something the following day. Nope! Friday comes no call so I called and then they acted as if we just walked out & I explained no we were waiting for a call back from Matt because he said he would calls us. Was then told they would relay a message to him for him to call us back! So the weekend passes still no call until Monday when I received a text asking if we were still interested in the GMC Terrain we test drove, I again explained yes we were just waiting on a call back from Matt. Matt finally calls back and acts as if he hadn't told us that he was waiting on finance, he then proceeds to tell me let him check and he'll call us back! So several hours passed and we were out looking at other dealerships so we decided to stop into this dealership we figured in person face to face might spark a fire but nope! We walked in and was greeted and Matt came over and said the exact same thing he's been spewing "let me check with finance" at this point I'm thinking finance is in another country that doesn't have WiFi and can only be communicated by smoke signals because I noticed Matt taking several smoke breaks. Again after sitting there for 45 mins with no acknowledgement except for when we walked in the door! Me and the hubby said it's obvious they don't want our business so we get up and walk out! (This was on Monday) why did they text me yesterday asking if Matt ever got back with me! My response was nope and at this point we've went to another dealership hopefully one of their competitors that treated us politely and respected our time! So no I wouldn't recommend this dealership to anyone not even Fred Flintstone!

    Crown Autos - Used Cars Sales

    Crown Autos

    (1 review)

    I purchased a high end luxury car from Crown Autos today! I have been dealing with them for…read moreapproximately two weeks on this purchase. My experience has been excellent. The sales finance Manager Mo was very clear honest and transparent about the car and it's minor issues that it had. I flew in from out of town after speaking to him over the phone and as soon as I arrived on the lot he has the car ready for me to take on an extended test drive. I did and fell in love with the car! Moment of truth was when he ran the financing, no did not run my credit with 10 finance companies to get an approval he ran one federal credit union that got me approved in minutes!!! Excellent Customer Service from start to end. I would recommend this dealership to all who is looking to make an honest purchase from an honest business. Great job Crown Autos ! Thank you for my amazing car!!!!

    From the owner: We offer a wide variety of cars, trucks, suvs, and more. Our staff is second to none, and well…read moreversed in providing you with an enjoyable sales experience. Give us a call, or come visit our sales lot in Indianapolis, Indiana. We're on Pendleton Pike between Post Road and I-465! We're right next to Huntington Bank! Not finding what you are looking for? Give us a call and we'll start searching! We find many vehicles for customers so you get exactly what you're searching for. There is a reason our customers keep coming back, so why not see for yourself? Crown Autos, you need to experience this!

    DriveTime Used Cars - usedcardealers - Updated September 2026

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