I have been bringing my car to Pinky's ever since moving to Medford in 11/24, upon recommendation…read morefrom my husband. He will only go to Pinky's for any service on his car and for many reasons: Honesty, dependability, accomodating and extremely fairly priced! I asked Mark, the owner, where the name Pinky's came from. He explained that they are a female friendly establishment!! They explain, in detail, the cars problem, cost, make recommendations BEFORE any work is done! I greatly appreciate that because I have been taken advantage of way too many times in the past by dishonest mechanics! Also, they just like the color pink so the name stuck, voila!! My brakes needed repair and Mark spent so much time with me, after the repair, explaining why they wore so quickly. It was because I wasn't braking correctly! Now I try to pay more attention to this! Another time my husband gave me a coupon he had for a special they were running for an oil change, which is what I was bringing my car in for. I usually speak with Stephanie, in customer service, at the front desk. She is the nicest person and the epitome of what customer service should be. She goes out of her way to accomodate you and is extremely efficient! This particular day though, I dealt with Aggie, part owner of Pinky's. The coupon was for part synthetic oil but my car took full synthetic oil so Aggie told me the cost beforehand, which wasn't really much more anyway! Another time, my tire had a slow leak because I ran over a nail. My tire was patched and a year later it's still fine. My daughter has a 2013 Hyundai which has needed a lot of work over the past year. Mark diagnosed everything accurately and made the necessary repairs at a very reasonable price with a long term warranty! I also have to comment on the waiting area and bathroom as I'm one to pay attention to detail. The waiting area is clean and tidy with a TV and snack machine so it's very comfortable should you choose to wait for your car. The bathroom is also very clean and tidy and.... there's PINK toilet paper!!! That's just awesome!! If you are looking for a great and honest Mechanic, your search stops here! I would give Pinky's 10++ stars if I could. My entire family will only bring their cars to Pinky's to be servicedI We will never trust anyone else!

I've been to many mechanics, auto shops, dealership service departments and I believe that none…read morecompare to Pinky's. The mechanics are knowledgeable and skillful, the owner Mark, is honest, transparent, straight talks and explains about what the shop can provide. High quality work, with fair prices. I found a reliable , trustworthy auto center, that I would recommend to anyone who has had negative experiences with having their car serviced and repaired. You will be well satisfied with their work, customer care and the quality of service provided.

Poor experience. I visited to replace my aging front tires. They fitted a used tire from 2018 while…read moreclaiming it was new, which I discovered later. My car vibrated alarmingly on the highway post-service. Despite their attempt to rebalance, the issue persisted. I had to seek a reputable mechanic to rectify the situation.

I went to the shop because my RP light was on he change the rotors in my sensor of my front left…read moretire he ordered the part without the sensor he never put the Sensor back in the tire the light is still on in dash and I can't get an inspection his employee Moe Got rude with me because of the sensor he never put back in my car wheel and the light is on in my dash the nerve of this guy I never wanna go back there again he's very rude to women. I am very displeased he does not complete the job I'm very disgusted. Yes

Cheapest tires on the strip. 60$ each, needed 2 front tires to pass inspection. Paid 120$ mounted,…read morebalanced and installed. Job was done quickly & professionally. Would highly recommend!

I would give zero stars if I could. This shop has had my car for weeks and completely stopped…read moreresponding -- no calls, no texts, nothing. Every time I try to reach them, I get ignored. Totally unprofessional and unreliable -- be careful leaving your vehicle here.

Above and beyond professional service is what you will find here. I had a difficult engine light…read moreissue which Tony and his team resolved with quality work and fair pricing. I also felt confident that I was in good hands and trusted their judgement. I would recommend them highly! Janice M.

I had a tire that was losing air, so I googled tire shops near me. After checking out a few…read moreoptions, I noticed Tire City had the best reviews and the highest ratings. I arrived early in the morning around 8:00 a.m., hoping it wouldn't take too long--and it didn't! As soon as I pulled up, someone immediately started checking out my car. My tire was deflating and I wasn't sure what had happened. Within about 20 minutes, they found a nail in my tire, patched up the tire , and had me back on the road. The service was quick, affordable, and I was still able to make it to work on time. Bonus: They have a really nice pet surprise inside that I absolutely loved--it made my morning!

Best brake repair! Done expertly and efficiently. Drop car off in Am and was able to pick up at…read morenoon.

Just needed a vehicle inspection on a Tesla. They were so kind to squeeze me in on a busy Saturday,…read moreand called me once done. Will be coming back to them and them alone -- they have my trust! Thanks again

We just changed our tires in the Kingston location. I can not say anything about the quality of the…read morework. It is changing tires. What can go wrong? But the time it took was 50% more than they told me it would take. So make sure you have plenty of time before you go to this provider. Otherwise, it was a pretty good value.

I only wish there was something less than 1 star. It was my first time to MVP because the prior…read moreowner had the car serviced there. It was gonna cost ~ $1600.00 for front brakes, replace alternator, change windshield wipers and new inspection. The alternator was defective and they only going to give me 20% for a new replacement. The wiper blades are broke, most probably not changed and lastly the can doesn't have a new inspection sticker. I WISH I NEVER TOOK THW CAR TO MVP THEY ARE THE WORSE‼

Always reliable. When ever I have a problem with my car I'm always sure it will be taken care of…read moreproperly when I go to MVP

I cannot even begin to explain the level of service and dedication that this location of firestone…read morehas given to me on numerous occasions. The first being when my car hit a pothole on the side of the road, after I swerve to avoid an animal. My car was towed to this Firestone location, they immediately called me that evening where I spoke with Anthony who along with the rest of the staff did everything they could to help me find a wheel rim that was not going to cost me an arm and a leg, since I needed two new tires and a wheel rim, alignment, and my steering arm straightened back out. Once the team had exhausted all avenues of finding me a replacement wheel rim, not only within the tri-state area but as far north as Watertown, New York, Anthony recommended that my best chance to not to pay full price was to try to find one online to order, which I did and it saved me hundreds of dollars. The wheel ended up taking longer to come in due to an error on behalf of the site I ordered from, but Anthony stayed up to date with me on the process and once I finally had the rim, since I still didn't have a car, they drove to my house to pick it up and got it on my car and my car completely fixed by the end of that same day! A couple weeks later, just today actually, my car battery was dead (I left the lights on ‍) and I couldn't get my hood to open to jumpstart it. Anthony drove to my house yet again to make sure it was nothing that happened from before and was able to help me determine that it was just a case of needing WD-40 for rust on the latch. Since I had a power station I had never used before, he even helped me get it hooked up and made sure my car started for me! I can tell you right now this Firestone location has a customer for life and my family will never go anywhere else! Thank you to the entire incredible team!

WHAT A JOKE OF A LOCATION (700 patchogue location near Stop&Shop). i spent almost $2,000$ on NEW…read moretires and these bozos cant figure out how to balance tires. how can you sell tires and not know how to balance them? the first time i was there, i dropped my car off in the morning. i come back an hour before close (was told my car was ready) and my car is still on the jack with all 4 tires off. after telling them i need this done now, they rushed to put my tires on and were unbalanced. they tell me to drop it off and will fix it. so i do this, and 2 days later, my car has a death wobble at 70 mph.....still not fixed. i had to eventually take my car to a certified dealership. the only thing this place managed to do correctly was an oil changed. AVOID THIS LOCATION AT ALL COSTS UNLESS YOU WANT TO WASTE MONEY AND GET A HEADACHE