Mike and staff very helpful, friendly and I know Mike was very fair with the repair charges. Thank…read moreyou very much and I will be a returning customer! A+

Mike and his staff are phenomenal! It took me a while to find someone I can trust, and these guys…read moreare it! We have been bringing our cars to them for the last 5 or 6 years and the experience has been incredible! They were highly recommended to me by a friend, and I would highly recommend them to you! Outstanding!

FAMILY TIRE TO THE RESCUE!! There are still good people out…read morethere and guy name Dave is amazing, my daughter's Elantra needed a tire and she knows nothing about cars nor tires. Thankfully this place, especially Dave was so honest. My husband and son are both car people and said they really did the right thing by her (meaning honest and amazing priced thank you!

We had our our older BMW towed to Dave at Family Tires and Auto Repair to have it fixed for our…read moreyoungest daughter to drive. Once going over everything that needed to be done, he assured us that he would "fix the car like one of his kids would be driving it." Within a very reasonable timeline, He brought the car back to life and without killing our pockets! Highly recommend if anyone is looking for an HONEST mechanic (which are very hard to come by these days)!!! Thank you again Dave and Family!!!!

I had a really good experience here…read more I came in basically at opening due to a slow leak in one of my tires. I didn't have to wait long at all; about an hour. My slow leak was patched, and that was it. I wasn't charged for anything I didn't need, and I was not taken advantage of. I was told that I would need new tires soon, but they weren't needed "now." I would definitely return for my car needs.

Went there to fix a Tire with a nail in it Got the song and…read moredance that its too close to the sidewall which it clearly was not, i wish i could insert a picture! The manager said it would be illegal to fix this tire so I said forget it and I took the car down the road to the local shop and they put a plug in it for $10 instead this guy was trying to sell me a new tire, which would've needed a new stem and balancing which probably would've wind up costing $200. This place is a sham and watch yourself if you go there, they are not interested in satisfying a customer. They are more interested in up selling You a tire

This is a great shop owned by a very good and long time businessman. The prices are fantastic and…read morethe service is even better. I have had numerous sets of tires purchased and installed here and would not go anywhere else. I replaced tires on my Cadillac V and my truck. The shop has always been able to get the tires I am looking for. I been going here many years now. I believe the owner said they have been in this location for about 30 years. Highly recommended.

Great place for any tire needs. The only place i will go. Good prices, quick service and nice guys.read more

I am very satisfied with my recent visit for car inspection. The staff was very friendly and…read moreprofessional, the technician handled my car efficiently. It only took 20 minutes to get things done. I am especially happy about their convenient online scheduling and late hours, so I can easily send my car in after work. Jenny

Horrible. I walk in to get an oil change/tire rep.. before I even mention what I need done the…read morereception worker yelling how they won't be able to get it done today.. I say "okay that's fine I have another vehicle" he goes on like sighing & acting all butt hurt that I said it's okay.. he's like we don't have enough workers etc.. I get it he's overwhelmed but like man what the hell.. 1. Stated id be willing to leave it 2. Guy didn't even let me really talk 3. Dismissive and rude

Wow! This auto body shop was a lifesaver to my fiancé…read more The day before (Saturday) the snowstorm my fiancés car started to smoke/steam from the hood. Being a Saturday, not many shops were open. I used Yelp, and found this place. Not only were the reviews great, but they were open! My fiancé called, explained his current issue and the lovely gentleman on the phone took his name and told him to bring it in! He brought his car in and they told him they probably won't be able to get to it today due to closing in a few hours, but would try and then with the incoming storm it would probably be Tuesday. Not a problem at all! After I picked him up after he dropped his car off he said the gentleman behind the counter was very nice! Fast forward to Tuesday morning (due to the storm, didn't open Monday) they told him they couldn't find anything wrong or a reason for the smoke/steam. They stated they looked it over, drove it, had it run and still couldn't find anything. They also repaired another issue that a previous mechanic quoted him over $2k to fix for about $500. My fiancé was and is very happy with the service he received on his car. He stated he will now bring both of our cars here for all of our car needs!

Arthur's auto repair is one of the best repair shops in the area. The owner is fair, knowledgeable,…read moreand always right on time with the work they do. I've had many family and friends switch over to Arthur's from their other shops because of the pleasant experience I've had here. I've had multiple inspections, oil changes, and other services and have been pleased each time. No price gauging and no waiting for months to get in like at most of the dealerships. This shop is a must try for auto repair.

My first time with them and they were so professional from John who answers the phone to Lauren (…read moreMr. Gene's daughter) she was so personable and they are so organized and I'll be coming here to have my SUV serviced again and again. Thank you so much!

Always helpful, kind, and provide a quality service experience! Shops is always clean and my car is…read morewell taken care of. The best part is they listen to you and your concerns.

I come to Pep Boys typically once a year, the Patchogue location is one mechanic/service shop that…read morei trust. Each time is a good experience. On this particular occasion I was able to easily set up an appointment for a vehicle inspection on their website. I arrived a half hour early and was seen relatively quickly (might have been a fluke, someone came in late for their appointment). But either way I was in and out in a jiffy. *Passed with my 2023 Chevy*. Upon entry I was greeted by the desk clerk and informed about what steps they would take and approximate bill ($10). I was also shocked to see their newly renovated client waiting area, really nice. My appointment was at 11:30 by the time I left the waiting area started filling out. Nice comfortable chairs, large TV, and a coffee stand, all much appreciated.

If I could leave negative stars I would My vehicle is a…read morefleet vehicle I made my appt for 1 pm initially yesterday- my early afternoon appt cancelled so I change my appt and was able to bring it in at 11 Great Needed an oil change and inspection (I knew based on prior pep boys along with the inspection I was probably going to need brakes - last year was tires - year before brakes - etc) Oddly I got a text at 12:05 pm and my inspection report was there - but no tech assigned Wow - i can see passed - no light on... and I didn't see brakes - WOW- I did see a picture of the brakes though At 4 I called and they said it would be ready around 7 I got a call at 5:14 that it was ready and I went to retrieve my vehicle When i got there - the bill was $1700 I was shocked because all it went in for was oil change and an inspection and no one mentioned a word on anything else - I go to pull out of the parking lot - the car was bucking and the engine light was flashing - I called and drove it right back- they drove it into the back and came out a half hour later and said it was a loose bolt ? I went to leave again and didn't even get passed the front of the store and the issue is still happening . They brought it back into the back- after about an hour the front desk kid- I asked him what was going on- he said well we put in bad spark plugs ? What why are you changing spark plugs for an oil change - he said I don't know- he said you asked for an engine diagnosis and the engine light was on- I said no - there was no lights on at all- until after I went to pick it up. They said it would take a few minutes to get good spark plugs -they didn't have them in the store and had to order them from a different store ps it was not finished yesterday In the meantime I called my fleet company who told me that they were told I said that the car was misfiring and the engine light was on- which is a blatant lie- first of all how the heck would I know they car was misfiring ? And honestly it's a fleet car- the car is well maintained and taken care of by my company . Plus - I was back at my house at 11:14 pm(based on the uber logs) and according to the report from the communication thread attached with my receipt I complained about the problems or it was sent for approval at 1- which is an hour after I received the text with the diagnosis that no lights were on and I believe they were looking at brakes but it passed inspection ... I don't know what kind of scam you ( or your employees) are running over there - but my company and the fleet company are aware of the situation - of performing services that were not remotely necessary - fabricating 'driver complaints' .I did not ask for any other services other than oil change and inspection. I didn't even get a new message that my car was brought back in last night - because they totally screwed up a car that had no issues other than needing an oil change and inspection . I picked it up today and was told it was a clogged air filter ?!! What? I said what happened with the bad spark plugs from last night- the kid at the desk said idk he just heard it was a clogged air filter - and it was extensively test driven this morning (there's no miles other than the 1 I put on trying to drive out of the lot twice ). I don't know if this is what you do to fleet customers or all your customers - but I can assure you - I will tell my story to everyone - and I personally will never step foot in any pep boys again- Oh And I was refused a receipt today for the additional repairs that were supposedly done