I begin searching for the home best water filter companies because several homes in our neighbor…read morebegan having pin-hole copper tubing leaks - with the accompanying water damage & expenses to completely fix the pipe & patch up the holes made while locating the leak. One of the companies I called was Diamond Pure Water and I spoke with Mike. He mentioned that chloramine is the corrosive chemical in municipal water that eats through thin copper pipes (type-M) & that a catalytic carbon filter system would remove all chloramines. I also called a number of other companies & it was clear they weren't interested in spending the time texting & on the phone with me that Mike did. He set me up with a great dual catalytic carbon filter (to completely remove chloramines) & a soft water filter ( to treat hard water & remove calcium & magnesium). The system looks good & fits perfectly in a corner of our garage. Diamond Pure Water was also the lowest estimate of the 3 that I got.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

Promptness in responding Professional Job well done, Clean,…read moreFast and reliable. Thanks!!

Zeb came out fast when my water heater wouldn't work. He gave me my options and quotes. Then got my…read morewater heater going faster than promised. Highly recommend him.

We switched to Master's several years ago after having Sparklets and being unhappy with the…read moreconsistency of service. TechNiGlove could not be more delighted with the service Victor has delivered year after year! This guy always has a smile on his face and goes out of his way when we need something on a non-delivery day. We will miss having him as a driver when our lease is up and we relocate. Thank you Victor for making our day!

Great service, got water delivered the next day after calling for service. The driver was super…read morefriendly and there was no issue with the delivery. Customer service is super friendly. I have 0 complaints. Im very happy i chose masters.

I was ready to spend a ton on a new water softener. The company that sold me mine wanted $450 just…read moreto come check it out, and every other rep I called barely listened and just tried to sell me a brand-new system. Then I found Miguel from Polar Water, and I'm so glad I did! Right away, he actually asked me what was wrong with my current system and why I was looking to replace it especially since it was only a few years old. No one else even bothered to ask. We talked about a new system, but instead of just selling me something, he actually checked mine out first. Turns out, it wasn't broken at all just a clogged brine tank. He cleaned it out, replaced a water line, and got everything working again. Super honest, super professional, and didn't try to take advantage of me like the other companies did. If you want someone who actually cares and won't just sell you something you don't need, call Polar Water!

I can't recommend this business highly enough. Miguel was so easy to work with and put in a great…read moresystem, very quickly for my daughter. He helped me understand every step of the process and was so accommodating in every way. I feel like he puts in a high quality product for a reasonable price and he'll help them service it, when the time comes. He even gave us a choice about the color of the new spout! My daughter just that Miguel was also able to route their fridge water through the new system as well. Wow, I wasn't expecting that bonus, I'm so pleased! What a great guy and a superb local business!

On 10/29/24 Dustin from Thompson Family Plumbing and Drain came to give us 2 options to fix our…read morebroken water pipe in our front yard. He was extremely knowledgeable & answered all our questions. He was also very prompt arriving at the time we were given! After a change in my choice of options ( which the company was totally helpful about) Jeremy & Noah came out to do the work on Wednesday Oct 30th. They too were prompt arriving here. These two young men worked extremely hard! They were constantly running to get the job done! Jeremy asked if we had any questions & showed us everything that had been done. He & Noah then picked up & stacked all the many rocks they'd taken out of the ditches they'd dug , & asked where we wanted them! I appreciated all their work & manner. I believe they went above & beyond to fix our plumbing! Nice to know that there are still some helpful, hard-working young people as we are seniors & needed the help! Great company response as well! Thank you all!! Karen

Dean did an excellent job, was friendly, and is very honest. He was on time, put on booties to…read moreprotect my floor without me asking. and finished the job fast. It turned out to be an easy fix and the price was excellent and fair. Thompson will get my business from now on.

I requested a service of an emergency snake job and The tech Guillermo went above and beyond what I…read moreexpected from someone to do. the quality, professionalism and expertise that he showed tells me the true value of what this company believes in, times are hard and it's hard to trust Al or of companies but I will only deal with Hard luck plumbing for now on thank you so much for everything!!!

Good service from Hard Luck Plumbing and the leak is fixed and very thankful that Guillermo is such…read morea great help to repair the leak. Thank you Hard Luck Plumbing. Answer to prayer that the leak is fixed.

I recently went through training with Lifetime Solutions, and my experience was very disappointing…read moreand confusing. I originally felt excited about the opportunity when I was contacted by Asher Hudson about the position. However, communication quickly became very inconsistent. It was often difficult to get a response when I had questions, yet during the Zoom meeting he was answering other phone calls while the training was happening. One thing that also made me uncomfortable was being told that if I didn't have my Social Security card available, I wouldn't be allowed to access the meeting or continue with the process. That felt strange for what was supposed to be an initial training meeting. Looking back, it made me feel like I was being pushed to provide personal information right away before even really understanding the job. On the training day, I was actually the only trainee who showed up in person while everyone else attended through Zoom. You would think that being there in person would mean receiving more hands-on training, but that wasn't the case. The trainer repeatedly walked out of the room and mostly just told everyone to keep practicing the script instead of actually helping us learn it. One moment that stood out to me was when another trainee who was struggling to form full sentences in English was told she was doing great. But when I made a small mistake while practicing the script, I was immediately told that I "wasn't ready" and was asked to clock out. It felt very inconsistent and confusing, especially since we were all still learning. The script itself was also uncomfortable to perform. Trainees are expected to approach random people at Home Depot and say that they are doing "free water testing" and that they will receive a Home Depot gift card for giving their comments. From what I understood, the goal is to collect people's information so someone from another area can later come to their home to test their water. The gift card felt more like a tactic to get people to agree rather than something that was clearly explained upfront. Another concerning moment was hearing someone in another room loudly cussing on the phone and saying that he had "messed around." That kind of environment during a training session didn't feel professional at all. Overall, the training process felt rushed, disorganized, and misleading. I left feeling confused about the expectations and disappointed with how the situation was handled. I would strongly recommend that anyone considering working here ask very detailed questions about the actual job duties and training process before accepting a position!!

We had our old legacy unit serviced and the technician Hector was very courteous, knowledgeable and…read moreexplained very clearly what he was doing (testing the city water and pressure) and the results of the service. Hector was asked to wear a mask and he did it without question and wore it throughout the appointment. Excellent customer service and understanding and respectful of our needs.