Excellent service. The main guy Keith is great to work with and all the electricians I've met have…read morebeen five stars. I would recommend to anyone and we always go directly to Platinum for any electrical needs.

From the owner: Platinum East Electric is the leading electrical contractor in Southold NY serving the North Fork…read moreof Long Island and Shelter Island.

I called the office and spoke to Diane from London following a panic message from my tenant in…read moreBridgehampton reporting the tumble dryer not heating. Diane was super helpful and super responsive. She was taking bookings for 5 days forward but promised to explore options for a same-day visit. Sure enough there was a tech in the area. A visit was scheduled and problem diagnosed, an immediate work-around put in place and I was given a clear explanation from the tech of the interim plan and ultimate fix. First class business in a first class way. Best of all it's real people running a generational family business. Exactly how you would want all your tradesman and service providers to be. Nick Morgan - Bridgehampton

Amazing customer service. Outstanding communication and results. Highly recommended. Dishwasher was…read morerepaired very rapidly with next day service.

The technician showed up on time. He was very thorough and diagnosed the problem. Gave good advice…read moreabout how to avoid problem in the future. He was also polite and friendly as well as professional.

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Called Discount appliance Repair and Seth came the same day on Friday of Father's Day weekend after…read more5pm and took the whole GE Dryer apart and cleaned out all the lint isolated the problem and fixed the dryer and gave it a 5 year warranty. Not only that he was nice and friendly and efficient. I was very happy and satisfied with the service and Seth specifically. I would highly recommend Discount Appliance Repair.

*STAY AWAY**** Jorge…read morecame to our house accepted to do work We didn't even negotiate a price (he did good work for us previously) we took his price and decided to go with him. Gave him a check up front $900 9/7/2918. For him to start the project on 9/14/2018. He came did half the job cashed the check and HAS NOT RETURNED! No phone call, not returning emails NOTHING! Jorge I know you will see this. Have no idea how you sleep at night. We trusted you to come in our house and support you and your new family with giving you our business. If you needed the money and more time you could call were reasonable. To take our money and disappear is ridiculous! *STAY AWAY FROM THIS CROOK*

I got an estimate from Jorge for some basement work in early April based on his good reviews. He…read moreseemed like a nice guy, explained everything and we signed the contract. Estimated time of completion = 2 weeks. I paid him the first installment and he started right away. He worked consistently for a few days. But then the absences began - he kept me apprised at first but then he just wouldn't show up for days. It has been more than 3 months and he's still not completed the basement. I've given him a $1000 advance for another project and he has not shown up for work since. He also has $500 worth of my stuff from Ikea that he picked up but never delivered. To be fair, he did mention that he had a personal task to attend to but that was in late June and I've not heard from him since. The most frustrating part is not responding to calls and messages (I have all logs). I've explained to him several times the urgency of finishing this work but he seems to have ignored it so far. Very unprofessional!!

Cinch assigned my freezer repair to your company Tuesday 3/3/26. Arrival window 8-5. Received a…read morejumbled vm and when I replied with a text was asked if I wanted to cancel!? I replied, no. Needless to say no one showed up or returned any of the emails I left. Second chances? Cinch assigned another job to you for my refrigerator, this time your tech, Martin showed up. Checked it out, diagnosed it took pictures but was having trouble transmitting the info to Cinch. Told me not to worry, he would make sure it got done. To call him if I did not hear back by noon next day. 1:00 call lvm, 5:00 call lvm, next morning the same. POOF GONE UNRELIABLE AGAIN - TWO STRIKES AND YOU ARE OUT THANKS FOR NOTHING MARTIN - DAY 14 NO REFRIGERATOR

they are the worst company ever. They came to my house the first time which I had to takeoff work…read moregave me a window from 8am to 5pm , they show up take pictures told me they had to order apart and they have to research my problem with my icemaker. They were there for 10 minutes. And then I had to call them in reference of them coming back because the part was sent to them. They scheduled me for another day from 12 to 2 which once again I had to takeoff for work and I have not heard from them and I'm still waiting on them. I have called left messages. No one's picking up a phone. They are the worst company ever. they didn't even have the decency to call me to tell me that they're late and I had this contract through Sears and Sears like I said they don't even have the decency to call me to tell me that they're running late