The ice maker on my SubZero refrigerator stopped working. Called PMX. After one hour of work, the…read morerepairman said the part had to be replaced. I waited one month for the part. The total cost was $900. The ice maker worked for 8 months and then stopped working. I was told there was only a 60 day warranty on the part (another dealer told me that there should have been a1 year warranty IF it was a NEW part) and PMX would take a look at the problem for another $175 service charge. I called another service provider and it turned out that the problem was that the condenser needed to be cleaned and the ice maker reset button needed to be reset!! This may have been the original problem all along. My low rating is based upon the fact that (1) the repair was very expensive and only lasted 8 months (2) there was no reasonable warranty for such an expensive part (3) they were not willing to even take a look at the the same problem without a new service charge. If it was a different problem, fine, but how about a little "good will?" Finally, was it really a "new part" that I received? I'll never know.

Right before Thanksgiving, my Whirlpool Duet Sport dryer broke. About 12 years old Ana worked like…read morea charm, until it didn't. There were piles of laundry from my kids home from college and I finally discovered PMX. Scheduling was easy-a human answered the phone!- the tech Max was on time, polite, professional, and honest. He had the equipment needed to fix the dryer, and I was back in business. I just booked another appointment to have PMX fix my Sub Zero ice maker. I have zero affiliation with this new business and I almost didn't want to write a review so I could keep them to myself.

When the freezer in our Subzero went dead we put an emergency call here. The estimate to fix it was…read morealmost $5000 but we were assured the repair was guaranteed. When the repairman left all seemed good but the temp was low--we were assured it would get to zero within a day. Instead the temp never got low and the service light went on. This led to a series of visits over months--each time an adjustment was made, parts replaced, etc., with the same result--an unusable freezer. Finally, after five visits we were told that they discovered some condition that would result in almost $6000 MORE to fix. This after they guaranteed the original fix. After numerous calls and promised that "the boss" would talk to us, they now don't pick up. We are out thousands and will have to buy a new refrigerator.

Called last week needing same day service for my fridge that wasn't cold. Person that answered was…read morevery friendly. Repairman Mike that came to my house was very knowledgable and friendly. I was even able to use a coupon. Would call again for any other appliance repairs.

Small Family owned…read moreHonest Years ago told me I'd be better buying a new refrigerator rather than invest in a repair. They're great and respond quickly !!

Just an amazing little company. I called, they responded immediately, showed up on time and charged…read morea very fair price. They were the nicest guys. It was a repair that 2 other companies couldn't do. I highly recommend this company.

I definitely would recommend this company. I needed my Kenmore 100 series dryer looked at and Bill…read morecame to the rescue. Luckily he happened to be in the area and he could get here in about 10 minutes. Very professional and definitely knows his job. He's thorough and explained what was wrong without trying to over sell services. He showed me inside the dryer and ended up doing a full cleaning. Reasonably priced too. I would definitely be keeping him in my list of repair people.

I am so grateful for the referral from a neighbor to call Bill Hughes Home Care Appliance Services…read more If something in your home isn't working right or breaks, make this your first call. Bill is highly skilled with decades of experience. He has fixed multiple appliances in our home over the years. Washer, dryer, dishwasher and refrigerator. His pricing is fair and his response time is good. If there's a reason he can't fix it or get to quickly, you get an honest response and direction on what to do. Make this your first call when you need help.

I called to ask about defrost on my whorlpool not working. He told me the drain was plugged and how…read moreto fix it without coming and taking my money. Very reputable company.

We've had Raynor out for fridge and range service and they did a good job, though the prices were a…read morebit high, but I would have recommended them. They were out the other day to fix a fridge that was not working, $250 for the service call, which would be applied to the total cost of the repair. Fine. The next day, they called and said $800 for replacing the control board, I asked for the part number b/c I figured I could do it. The office person told me it had to be programmed, so when I asked to speak to a tech about it, the guy who had been at our place got on the phone and said the new board had to be programmed and if it wasn't it "could blow up the compressor." When I asked what the programming process was, he said "That's for me to know and you to find out." Appalling. Turns out the part number they gave me was wrong and no programming is required. (tyvm Gemini!) The part was $200 on appliancepartspros.com, they overnighted it, plus they offer phone support, which I did not need -- 8 screws, unplug the old board, plug in the new, screw the cover back on, fridge is working fine. Easy-peasy. So they either screwed up on the part number or lied to me to get me to buy the wrong part, and employed a bogus scare tactic to get me to pay them an additional $550. Watch out.

6/2026 UPDATE: After writing my original review a couple of…read moreyears as the time service was excellent and timely, it has drastically gone way down. I called their office 5 times from December 2024 until early the following year to get a proposal for a mini split, never received a return call to either schedule an appointment or provide a proposal as they know my house well. Miscommunication with a contract which took several months to correct when billing an additional amount. However, during the spring service call the billing had not yet been fixed and the technician Angel was instructed to remove my water ordered for my whole house filtration system without telling me. I only discovered it when Angel as to access the boiler room. (This same technician left my hallway walls dirty after I had just had them painted. Fortunately, I was able to clean them.) I knew no servicing was to be done until Winter so I asked why which he responded he was taking the filters that belonged to GMG. I advised that I ordered them and they belonged to me with an adjusted invoice only for the filters and not install. When I had the winter service performed in November 2025, I addressed the duplicity with Joe and the lack of a quote for a mini split. He stated that Andrew was bad at communicating and would share my concerns. I waited to hear from Andrew, nothing so I reached out. An appointment was scheduled and the understanding that the contract would be amended one time only to include the service for water filtration unit which had not been done under the previous contract. No revised contract received and appointment not kept. Since November, I reached repeatedly via text, voicemail and email to receive the corrected contract and then to schedule the spring service, NO RESPONSE! I'm attaching screenshots of the text messages and emails. I then asked to provide me the type of filters so I can get another company to do the work, STILL NO ANSWER with no attempt to address the matter. IT'S A TOTAL LACK OF PROFESSIONALISM; JUST CHILDISH BEHAVIOR! On top of all this, I receive on a regular basis emails to provide a review on a link to them only, not on Google. Well you got your review to your company directly and not on Google. I NO LONGER RECOMMEND THIS COMPANY!!!!

Joe and Angel have been servicing my HVAC system for over a year, they are professional with the…read morework that they preform, they are clean, neat and through when they come to service my system and clean up before they leave, Andrew the owner came over for an emergency repair on my system after the landscapers cut my power line with their trimmer, I called at 8AM and Andrew arrived the same day at 12 noon, I would recommend GMG HVAC to anyone looking for a professional and reasonably priced HVAC company GREAT PEOPLE to work with.

Great company to work with. Nick, Josh, and the rest of the team were very professional handling my…read moremotor replacement with Generac. I highly recommend working with Shore Power for your generator needs. Thanks again!

I had a confirmed appointment for them to come to my home to provide me an estimate for a Generac…read moregenerator. After they were 30 minutes late I called their office and got voicemail. 30 minutes later they reached out saying they weren't going to make it. Happy to find out how unreliable they are before I purchased from them.

I am so happy I found Master Tech Appliance Repair (Lindenhurst NY). Felipe came the same day I…read morecalled for service on my 18 year old refrigerator. Not only did he fix the problem, but he showed us other potential problems and thoroughly explained what to do not to incur the problem in the future. He also said he could come back and fix another problem we have (our ice dispenser doesn't work) even though another repair service told us the parts weren't available any longer. I will definitely call Master Tech again if I have any appliance problems and will pass the word on what good service I received!

Oven repair. Felipe showed up exactly when he said he would was extremely professional, courteous…read more Explained exactly what he was gonna do. Diagnosed the issue showed me the failed part. Told me exactly what it would cost to replace. I approved it. He made the repair explained what he did and I was 100% satisfied with his work and the results. Even took a quick look at the settings I had on my refrigerator and made adjustments as a courtesy. I would recommend him 100%. Rare in today's day when somebody's so honest, and so professional shows up and does exactly what they said at a very fair price