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    Ray's Canoes and Kayaks

    5.0 (1 review)
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    5 years ago

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    White River Canoe Company - Grandkids loved getting in the river. So cool

    White River Canoe Company

    3.2(93 reviews)
    54.1 mi

    Me and my family come at least once a year for a trip with WRCC. We almost always do individual…read morekayaks as they are easier to handle. The buses and kayaks have always been clean and in good shape. The path is clear and we understand where we are able to stop and where the route ends. At the end the employees (usually young boys in HS) are helpful in pulling you onto shore or helping you up out of the kayak.

    We brought our summer camp here for a field trip with 50 campers, and unfortunately our experience…read morewas extremely disappointing. 1. Check-In Process The woman working the front desk (I believe her name was Cali) was kind and did her best to help us. This review is not about her. The check-in system, however, was incredibly inefficient. Every camper had to come to the desk individually, Cali had to look up their waiver, and they then had to have their name written down by hand. Checking in our group of 50 campers took approximately 35-40 minutes. As a camp, we take trips to many local attractions that require waivers, and we've never had a check-in process take more than about 10 minutes. This system felt unnecessarily slow and completely unprepared for groups. 2. Communication Before our visit, we clearly communicated that we needed to leave by 2:30 p.m. to return to camp for dismissal and that we were looking for roughly a 1.5-hour boat ride. After finally checking in, we were put on a shuttle bus for nearly 20 minutes. During the ride, I asked the driver how long the boat trip would be back to our starting point. She told us it was a three-hour trip. At that point, it was obvious there was no way we'd make it back in time. We had to turn around, ride the bus back, wait while boats were rearranged, and then be transported to another launch point. In total, we arrived around 1:10 p.m. but didn't get onto the water until approximately 3:30 p.m.--over two hours spent waiting with 50 campers in 90-degree heat. We ultimately had to notify parents that camp dismissal would be delayed by about an hour. 3. Customer Service This section is directed specifically at the owner, Andy. The employees we interacted with--the front desk staff, the people helping with the boats, and the bus driver--were all friendly and helpful. They were not the problem. After explaining what had happened, we respectfully requested a 50% refund on our $500+ reservation since a large portion of our day had been spent waiting because of issues that were outside of our control. Rather than showing any understanding or attempting to work with us, Andy was hostile and dismissive. Judging by other reviews mentioning similar interactions, this unfortunately does not appear to be an isolated incident. Overall The boating itself was fun, and the campers enjoyed the time they actually spent on the water. Unfortunately, everything surrounding that experience overshadowed it. Between the inefficient check-in process, the poor communication about scheduling, and the owner's response when we raised legitimate concerns, this ended up being the worst field trip we've had in over five years of running our camp. I would not recommend this location for large groups, and we will not be returning.

    Photos
    White River Canoe Company - Part of our group "Family"

    Part of our group "Family"

    White River Canoe Company - Rough start in the shallow water.

    Rough start in the shallow water.

    White River Canoe Company - Part of the group, "kids"

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    Part of the group, "kids"

    Indiana Beach Rentals

    Indiana Beach Rentals

    1.0(1 review)
    14.4 mi

    These units are dirty, unsanitary, unsafe (he will share your phone number with all other tenants)…read moreand the owner is a bit unstable (he is obsessed with blaming people on flushing stuff down toilets that they don't even have with them in an attempt to keep your deposit). You will be sleeping on sheets that were probably not washed in all the units, units that smell like pot, cooking supplies that were not cleaned, the basement unit has no heat or AC, and I am pretty sure there is mold under the carpet in the cubby hole he tried to create a sleeping bunk in. When it rains the carpet was soaked and all he did was face a fan on it. I had three cases of bronchitis during my stay and a lung infection. The lock for the basement is a piece of wood in the sliding glass door. He will call you when there is any problem with other units because he is "unavailable" and needs you to do the work as a "favor" for free. He lists units on several websites and double books and blames a guy named Brennen that I am now sure is also him. All the units sewer and electric is unsafely wired into the house unit basement, I doubt it has been inspected by anyone from the county, which will be my next email. He lists his legit business as a boat rental company and not a home rental. I had two small well behaved, well trained, well groomed dogs with me that he also claims ruined his dirty basement unit. There are several other options for lodging near the park, I suggest you check them out fist before choosing this place. I was so happy to get out of that place, it was a nightmare. Do not stay here.

    Ray's Canoes and Kayaks - rafting - Updated August 2026

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