A doctor that actually listens and cares? Yes please! A…read moredoctor that doesn't make you wait? Double yes please! A doctor whose entire staff is friendly and caring? Sign me up. Thank you to Patriot Family Medicine for a great experience and my new go-to office for all my future medical needs

I am currently giving this practice three stars, although I plan to give the doctor and staff…read moreanother opportunity before making a final judgment. My initial experience with Sam, the nurse practitioner, and the physician assistant was very pleasant. They were warm, professional, and made me feel optimistic that I had found a family practice where I could establish long-term care. Unfortunately, my experience changed after my laboratory results became available. A receptionist named Britney called me and immediately began discussing my results without first asking whether I was in a private place or prepared to receive medical information. I was at work and had to interrupt her and ask her to wait while I moved somewhere private. I had assumed she was calling only to schedule a follow-up appointment. I believe staff members discussing medical information should always confirm that the patient is able to speak privately before sharing results. When I returned for my follow-up appointment, there also appeared to be some confusion at the front desk. Although I had confirmed my appointment the previous day, the doctor stated that he had not known I was coming and had taken another patient before me. He apologized, but the delay made me late for work. Once I was called back, the process felt rushed. I was quickly directed onto the scale and then placed in a room with a medical student. I was not asked whether I was comfortable having a student participate in my appointment. The student repeatedly described my hormonal status in a way that did not match what I had previously been told, and our discussion about vitamin D supplementation felt dismissive rather than collaborative. I was also uncomfortable with the student shifting and rocking from side to side in my peripheral vision while the doctor discussed some concerning health information. That made an already stressful conversation more difficult. Later, when the doctor returned and spoke with me privately, the interaction was much more comfortable. He was pleasant, made eye contact, explained things more clearly, and ultimately did a good job addressing my concerns. I wish the receptionist had demonstrated a better understanding of patient privacy, that I had been asked for consent before a medical student joined the appointment, and that the visit had not felt so rushed. Staffing problems, scheduling confusion, and the absence of a manager may explain why the office was having a difficult day, but patients should not have to absorb the consequences. Overall, the doctor handled the appointment well toward the end, and my first visit with the other clinical staff had been positive. I spent considerable time researching family-practice physicians because I hoped to establish ongoing care here. For that reason, I am willing to give the doctor and the office another chance before deciding whether this practice is the right fit for me.

Dr. Aliabadi has been watching out for the heart health of Dear Hubby and me both for over a…read moredecade. Though we each got there for different reasons, we appreciate how candid and professional Dr. Alabadi is, while also being easy to talk with; a rare combination in the doctoring game. He makes recommendations without scolding. He offers understanding to challenges that one might have with living situation, insurance, lifestyle concerns, and other aspects of life that can affect one's health. I've never felt judged there, which I can't always say with some other healthcare providers. We tend to make afternoon appointments, because I work full time, and it's less invasive to my work obligations. Yesterday they were running behind, which became understandable once we were called into an exam room. They have a new EMR (Electronic Medical Records) system, aided by AI, which means that the system handles a lot of the record logging, giving the doctor more time to focus on discussions with the patients, plus the physical exam. As this is new for them, there were a few minor glitches. I could tell how excited Dr. A is for this new development. Given how many patients he sees each day, an effective new tool should be very helpful to him. I appreciate the information he shared about options for medications for a condition I have to manage. DH will have some tests coming up that he hasn't had done for a long time. All good stuff in taking care of us, and we are grateful. Gave him a thumbs up on the re-design of the waiting room. They've embraced colorful artwork showing off the natural beauty, plus manmade architectural contributions, of Catalina Island. Very cheerful, and SoCal-appropriate.

I was initially seeing Dr. Hess over in suite 203 when I first became a patient. When he retired, I…read morechose Dr. Purmer as my new cardiologist. I have nothing to say but good things about him. I only see him every 6 months but he remembers details and is always so nice! Staff is incredible too. You will not be disappointed if you go here.

Seeing dr Ghelani for more than a decade and the care is great! Highly recommended and appreciatedread more

I've been Dr Ghelani's patient for many years. He is an outstanding listener and gives fine advice…read morewhen I have concerns. If I have issues he discusses and explains. He is a fine Dr and well respected . I'm a senior patient and would not think of seeing any others primary physician

Dr Koe is a wonderful doctor. He meets all of my medical needs. I have been seeing him for years…read more He takes care of all of my needs, and he is always right on the nose if I have any ailment , sickness and right on with my medication's as needed. Although, when it comes to the front desk, she is by far the worst front receptionist I have ever experienced. She's extremely unprofessional and not to mention the most difficult when trying to make an appointment just be prepared. ‍

We have decided to transition to a new PCP. Unfortunately, the office has been unable to provide…read moreadequate support or demonstrate empathy. Despite multiple attempts to give them additional opportunities, we have concluded that it is time to move on.

I have been Dr. Manoj Aswani's patient for about 15 years or even more and I am real happy with his…read moreknowledge, expertise and bed side manners. His dedication to carrying, listening to my needs and concerns makes him an important member of my personal health care team. His nurse Jennifer is an angel, always greets me with a warm smile, and loves what she does. She always returns my calls and makes sure my prescriptions get filled on a timely manner. On many occasions she'll fit me in for an appointment even if they are busy when I'm really ill and need relief. I highly recommend Dr. Aswani and his staff of professionals at Arroyo Oaks Medical Group in Thousand Oaks.

I highly recommend Dr. Cohen. He is extremely friendly, knowledgeable, and genuinely cares about…read morehis patients. Ever since starting therapy with him, I continue to feel better and see improvement every single day. What has also really stood out to me is how helpful Dr. Cohen and his entire staff have been whenever I've had issues with my insurance. They have gone above and beyond to help move the process along and make sure everything gets handled properly. It's refreshing to find a doctor who not only knows what he's doing, but also takes the time to care about his patients and help them through the entire process. I've had a great experience with Dr. Cohen and his staff and would absolutely recommend them to anyone looking for quality care.

Dr. Cohen is by far the best! He is so knowledgeable in all areas of medicine and if he doesn't…read moreknow, he does his own research to find an answer. He has such a close-knit network of fellow physicians that he can call upon whenever a patient needs. Very helpful when second opinions are needed. I have been a patient of Dr. Cohen's for just about 6 years now. I have had just about every abnormal reaction and Dr Cohen has been on top of every situation. His timely responses to me and his after hours efforts to help definitely make a difference in the patients quality of life. It has mine! I am truly grateful for Dr. Cohen and his office staff. He has some of the best staff around too. Dr Cohen and his staff know every patient without having to read your chart every time. Feels like family!! I had an incident (broken ankle) that wasn't Dr Cohens area of expertise but I called him right away and he made sure I was in the best hands for treatment. He even did follow up with me to ensure I was healing overall, not just leaving it to the foot dr. Dr Cohen truly cares about the whole well being of his patients and I recommend him to anyone. I have referred so many of my own contacts to him because he is the best.

I shouldn't post this, as he is already so busy. HA! BUT.... Dr. Arora and his staff are A +++++…read more Kind and caring and take the time with each patient, thus makes him late for appointments. You are NOT just a number; you are a patient who needs help from a great physician. The care and consideration for patients is worth the wait. After a horrific experience with another pulmonologist, I was EVER so grateful to a friend for sharing Dr. A's name with me. I am grateful for finding Dr Arora for my care! Thank you for being the kind of doctor patients need!!!!!!!! Also, thanks to the staff for taking my calls and following through!

Love this office and staff. I usually see Kelly the PA, she is excellent and very thorough and…read morepatient. Suzie was extremely helpful and took care of my paperwork needs speedy quick. They are very cautious because of COVID, and they will take your Temperature and go the distance for your protection.

Dr. Yamane was my GP for over 20 years when I lived in Oak Park. He was courteous,…read morestate-of-the-art, a good listener, and always responsive. His calm manner and demeanor was always comforting. I would recommend him to anyone.