Bad review for Nick at Derby City Chop Shop:…read more I've been going to Derby City Chop Shop for a while and usually work with Patrik, who has always been great. Today I called because the online booking system was not working for me, and I was trying to make an appointment. Nick answered the phone and immediately acted annoyed that I even called. Instead of helping, he told me my phone was "the only phone in the world" not working and basically blamed me for the issue. When I asked if there was another way to schedule an appointment, he cut me off and said, "Listen buddy, I don't have time for this right now. Can you come in in 15 minutes or not?" The entire conversation was rude, dismissive, and unprofessional from start to finish. I even had to ask multiple times just to get his name because he refused to give it at first. I can honestly say after that interaction, I would never let Nick anywhere near my hair with a pair of scissors. Customer service like that is unacceptable, especially for someone representing a business people are supposed to feel comfortable walking into.

It's simple. Their model is such that their barbers might have a feeling that their time is more…read morevaluable than the people paying to have their hair cut. Timeline: check the website to join their queue. It says 30-45 mins. Great. Hopped in line at 12:30. Arrived at 12:45 (because it says to be early). At 12:55 the barber that was taking walk-ins finished a cut. I didn't get his name, but some "adult" that dressed like a 13 year old in a hat. He looked at me, scrolled his little tablet thing then proceeded to the back for 30 mins or so to eat beefaroni or whatever lunchable his mom packed for him. The other guys who apparently take appointments only couldn't be bothered. At 1:30 a different barber who finished another cut brought me back and cut my hair. Did a fine job. The problem is a certain level of customer service. We all get that kids gotta eat, but have the system adjust to an hour wait so other people that have stuff to do can plan accordingly. I know LEO weekly or whatever says it's a fantastic highlands spot, but plenty of good old-school barbers can remove hair from a person's head without the customer being made to feel like they're inconveniencing the gentle talent that works there. Oh well. I'm confident this entitled establishment has plenty of suckers to pay for a $30 haircut so they can say they got it at the 'cool place'

Moved out to Okolona last year, and needed a barber on this side of town. Cuts always does an…read moreawesome job and the shop is always clean! Great atmosphere and friendly service. They've made a regular out of me!! Doesn't matter your nationality, I've seen some great styles done in those chairs!

I'm from Seattle Washington and I been looking for a shop to cut my sons hair since we've been…read morehere. A lot of places wouldn't do it because he's only 2 years old ( too young for them) but they didn't discriminate on his age. And they cut him anyways and they did a great job. I'll definitely come back here! Really friendly and welcoming! Thanks guys!

Great service and friendly barbers. Took my son for a haircut and it's the best he's ever had (Yon…read morecut his hair). He has tough hair and a lot of cowlicks. Will be back.

If you want a great haircut this is the place to come. Noe Villar just opened his own shop…read more Previously he worked at George's Barbershop in La Grange. I have been getting my haircut by Noe for some time and he has always given me a cut just the way I like it. He will also take appointments so all you need to do is call.

I've been a customer of Generations Barbershop for years. I feel like family when I walk through…read morethe door. Travis, Steve, Kury, and Heather have all been wonderful. It doesn't matter who you see. The shop is very clean and very organized. The online system for appointments is convenient. It is very quick to get in and out in a hurry, but they never sacrifice quality for speed. They will make sure you leave with a haircut you love.

I've been going to Generations Barber Shop for years, and I can't recommend them enough. Travis is…read moremy regular barber and always gives me a great cut, but I've also been in the chairs of Steve, Heather, and Kury over the years. Every one of them has been professional, friendly, and consistently delivers quality work. What really stands out is that no matter who cuts your hair, you get the same attention to detail and excellent customer service. The shop has a welcoming, old-school barbershop atmosphere, and the hot towel with the straight razor neck shave is a nice finishing touch. I never feel rushed, and I always leave looking sharp. If you're looking for a dependable barber in Louisville, Generations is the place to go.

Expensive but worth it! They gave me the haircut i wanted with some suggestions on a better look…read more Quick and great quality. Overall felt comfortable. At first i was unsure, but everyone loved my haircut and told me i looked amazing

Professionals, good communication, and good music. I'd recommend the chair at the far end of the…read moreRoom.. it's comfy and has good lighting.

Great service and quality fades with no lines. $20 you cannot beat it and everyone is very…read morefriendly. Usually am able to get me in same day no problems.

they rush everything no wonder my hair looks uneven…read more I scheduled an appointment wrote it down & then get a call saying "find a new place it was last monday " - Brittney the owner i do not recommend this barber shop it was better when charlie owned it

There are lots of places to get a haircut in and around the Loop Barbershop, but I don't think the…read moreothers are any better. An old school barber shop you can walk in by yourself or with kids in tow and get a great haircut, a conversation, and watch the news or a hame if you're so inclined. Parking is easy though I walked here; street parking in front or on a side street. You can grab a coffee right across the street or a muffin a couple of storefronts down. I really like being able to just walk in (no appointment needed), and walk out looking good (it's all relative).

I've been going here since 2014. Sheila has cut my hair the whole time and does a great job. Cards…read moreand Cats motif. Feels like a vintage shop.

Hope I don't jinx myself but I've never had a bad haircut here…read more I've been coming to this location for years now and no matter who cuts my hair I'm always happy with the results. This location is clean, the staff are friendly and very good at cutting men's hair. Give them a try.

This specific sport clips in this shopping center is so rude. I could not get signed in online…read more They still had eight minutes until they closed and we had rushed here to try to get here before they close to get my son a haircut while somebody else was checking in they practically said did we have an online check-in and we did not cause we could not get it and so she denied us service and told us we cannot take you so I will not be back and Will not refer this area of sports clips to anyone. Crap service close at 630 650 if you don't want to money....