Quoted 4 tires, got them done quickly for a good price. Local place, would recommend.read more

Service was impeccable, the value was wonderful prices comparable to Tire rack. BUT when it comes…read moreto service they did perfect on the shock replacement, the lift and new tires.

Hours listed are wrong. They are NOT open on Saturday!…read more If you have a business, please keep up with your public information. This tells me you don't care about details and will treat me the same way.

My 19 year old daughter's car started having issues while in Dahlonega for school. She didn't feel…read morecomfortable driving it home. Several shops were unable to help due to high volume already in their shop. Steve Allen was able to squeeze my daughter into their schedule, did diagnostic, found parts, and fixed her car in just a few hours. He also gave her a college student discount! We could not be happier with the service. Highly recommend this shop.

All I can say is WOW! We are in the area on vacation. On our way to zip lining and needed a new…read moretire. We called and talked to William and he said we have a lot of cars waiting for tires. We drove there and offered to take the tire off myself and he said no, we got this. 14 minutes from the time I pulled into the lot to the time we were leaving!!! And he didn't try to charge us a fortune for the tire. Thank you William for saving our vacation!!! YOU ROCK!!!

Friendly, honest, fair pricing and knowledgeable service! What more could you ask for! The very…read morebest in the area!

spent 500+ dollars for front rotors and pads and rear drum and brake shoes,for 006 Jeep Wrangler…read more left shop brakes not working properly not releasing overheating. And plus no parking brakes. Was told to bring it back add some more parts like front calibers and 200+ more dollars and then should have some good breaks. not sure at this point all that was done, but it just didn't feel right to me. I would like to add that the person at the shop was very nice.

So far hav gotten EXCELLENT service and has went above and beyond several times for us. Highly…read morerecommended.

Byrd Automotive and Diesel truly came to the rescue when a routine maintenance job on my son's Ford…read moreF-250 Super Duty 7.3 Diesel quickly turned into a nightmare. Even though we felt a bit embarrassed to call for help, he was courteous, professional, and resolved the issue without hesitation. If the level of service we received is representative of how he treats all his customers, I can confidently and highly recommend Byrd Automotive and Diesel.

Three months of repairs just to get my car back still overheating\…read more I originally brought the car to him because it was overheating\. I was told the problem had been diagnosed, that he could repair it, and that when the work was completed the overheating issue would be fixed\. He was friendly and seemed like he was trying to help me out, but what was supposed to be a repair turned into roughly three months of waiting\. There was constantly something causing another delay\. I would be told he had other things that were more important, things were getting in the way, he was getting behind, or that he would get to it soon\. Weeks just kept passing\. Then it seemed like every other week I was being told there was another problem with the car that needed to be addressed\. I tried to be understanding because I know unexpected problems can come up when working on a vehicle, especially once you start getting into the repair\. But after being patient through three months of delays and being told about one new problem after another, I ultimately got the car back still overheating--the exact reason I brought it there in the first place\. I don't have anything personal against him, and he was nice throughout the process, but after being without my car for three months, I expected the repair I originally brought it in for to actually be completed\. Unfortunately, I now have to take the car somewhere else and start figuring out the overheating issue again\. Based on my experience, I can't recommend his work\.

While on vacation our van broke down on the afternoon of July 4th. Immediately we took to our…read morephones searching for help. Obviously every mechanic shop we called was already closed for the holiday. Mr. Brown called me back and we were able to get the van to him. Our cabin was 45 minutes away and we had no luck with Uber. He took our family of 5 back to our cabin. He worked that evening and had our van repaired by 7:15 the next morning so we could enjoy our last day of vacation. Brown's automotive went waaaay above and beyond to help us while over 400 miles from home. What a blessing!

Worst mechanic ever! My daughter's car wouldn't start, so I drove 2.5 hours here to help her get it…read morefixed and drive her around until it was ready. One of her roommates' dad came out and changed the starter for her, but it still wouldn't start. I found Brown's Automotive on Google and had the car towed there based on proximity to her house and Google reviews. When I got there I told him that we just put a brand new starter on it, but it still wasn't starting. I told him that I lived out of town, so I needed it repaired quickly. He said he would look at it, but has a mandatory $150 for the first hour. I said ok. He called me and said the new starter was faulty and had to replace it. He did, then called back and said his starter didn't fix the problem either and thought it was the ignition. He said it would take time because it is hard to get to. Well, I didn't hear from him in 2 days. I texted and no response. I called and he just said same thing "I'm working on it, but think it's the ignition." I didn't hear from him again for several days, so her dad called him. He told him that he couldn't work on the car because it was raining and he works on cars outside. I told him he lied to you because he has a big shop with 2 bays. After having the car for exactly 7 days, he finally calls me and says "There is nothing more I can do. I think its the ignition, but to test it I have to take the steering column apart, if I do that I mine as well just replace it." So basically since the day he got it, he changed out a brand new starter that we just put on it and did nothing else with it. Just let it sit for 6 days. So I told him I was going to have it towed somewhere else. He charged me $460. I knew immediately that he was screwing me over, but I just wanted my car back and to finally go home so I paid it. I looked at the receipt and saw he charged $160 for the part which I new was right, the $150 for the labor which he told me in advance about, and then $150 for diagnosis. He didn't diagnose anything because he never touched the car after the starter. Then I noticed at the bottom of the receipt he wrote "car won't start ignition?" Was that what I paid $150 for? That is NOT a diagnosis! The new mechanic sent me a video to show he didn't even put the heat cover over the starter he installed (see attached pictures). So he also screwed me over for the $150 half-ass installation he did. What a crook! Do NOT waste your money. I think all of these positive reviews are just family and friends of his and not real customers.

Tower did a couple of significant repairs this week on my old Escape with 230,000+ miles. They…read morecompleted the job in one day. Noticed on the drive home the car was running MUCH smoother, engine quieter than when I brought it in--almost like new! The price was exactly what they quoted me when I brought it in and I think fair for what needed doing. And far, far less than buying a replacement car! The counter staff and mechanics are all so friendly and willing to explain the repair details, and the diagnostic reports are complete, with photos..

Tower has been taking care of our family for about 15 years. Even before we were regular…read morecustomers, they showed a servant spirit to help. We continue to trust them with all of our vehicles. They are honest. They do great work. And they give back to the community.

I took my Jeep Wrangler in earlier this week for an oil filter housing replacement (oil leak). The…read moreowner was very kind and up front with the cost of the repair! All the mechanics there are friendly and knowledgeable! I took it back today to make sure that the leak had stopped and they were super sweet and helpful! They even brought it to my job when they were done checking it out! I have nothing but great things to say about this garage and the people that work there! Will definitely be returning! 10/10 reccomend!

A few weeks ago was my first time here & I was really impressed. The mechanics are ASE Certified,…read morethe shop is clean & well kept. The price for my brake job was competitive and I was in & out in under an hour. Will definitely come back for other service needs! Now it's a few weeks later & it turned out our other car needed rear brakes & like an idiot, I went too long & needed rotors. Once again they did a great job, their price was good & they are just nice people. So glad to have found them, we now have a mechanic shop we can call "ours"!