Wonderful people but...they charged me $2,267 for the replacement of suspension and control arm…read more GPT 3 said the top price for an independent dealer in our zip code should be $1,700. This sentiment was echoed by the next mechanic who, unprompted, remarked that I had been charged a lot for the suspension repair. After getting the van back, my daughter ended up on the side of the road the next day after $3,200 in repairs (oil, battery, filter, suspension, brakes). Brought it back to North Georgia Tire. They repaired the issue, again?, and assured me this time I would have no problem. Last night my daughter ended up broken down again. I've now gone back to my usual auto repair center (Hell on Wheels here in Cleveland, GA). Below is GPT 3 analysis: What a Fair Price Looks Like in 30528 Item Cost (both sides) Notes Control-arm assemblies (incl. ball joints) $280 - $380 aftermarket (e.g., Moog, Dorman)$460 - $550 Toyota OEM Advance lists each arm at $140-$188, so two run $280-$376 Labor to remove & replace 9 - 11 book hours × $95-$110 independent $855-$1,210Dealer rate ($140-$150) $1,350-$1,650 Toyota's factory labor guide logs 10.6 h for both front lower arms Four-wheel alignment $90 - $120 independent$120 - $160 dealer Alignment is strongly recommended after any control-arm change Taxes / shop supplies $70 - $110 GA parts sales-tax 8 % + shop fees Independent shop total: $1,250 - $1,700 Toyota dealer total: $1,900 - $2,500 These figures fall between the national Sienna average of $1,183 - $1,655 and big-city quotes like Los Angeles ($1,987 - $2,874) --reflecting north-Georgia's lower labor rates (typical $75-$130 /hr) . How the Numbers Were Derived 1. Parts: Local retailers (Advance, O'Reilly) price quality aftermarket arms with integrated ball joints at ~$150 each; OEM arms are higher. 2. Labor: Toyota's flat-rate manual assigns ~10-11 hrs for both arms because the engine cradle and sub-frame must be shifted on 2011-2020 Siennas; independent techs sometimes finish faster, but most shops bill book time. 3. Alignment: Replacing the arms changes camber/caster; a 4-wheel alignment protects tires and ensures VSC works properly. 4. Regional variation: RepairPal's generic control-arm range for Cleveland, GA is $744 - $895 (all vehicles) . A Sienna is larger and AWD versions add labor, so the estimate is adjusted upward.

We were doing research on where to get the best and most economical tires for our Volvo. We went to…read moreSam's, Walmart, Costco and all of the local tire companies here in Cleveland. We couldn't get much help. The people around here didn't want to talk to us. They were too busy, "come back at 1pm I'll try to fit you in," etc. So, defeated, we headed to Gainsville to see if we could be more successful than local which saddened me. We always try to give our business to local but didnt feel that was going to happen that day. We just didn't feel it. Heading out of town on 129 we saw North Georgia Tire along side of the road. I told my husband, 'what did we have to lose' so he turned around and went back. He went in and met with Angie. She said, "Well let me take a look at what you got." We were hoping to just get our tire patched but felt deep down that we could use a new set. She said she could patch it but if we got out on the highway and something happened and that tire popped, she'd have to live with that and she'd never forgive herself. Well that made us feel that she really cared and wasnt just trying to sell tires. North Georgia Tire isn't the cheapest, by any stretch of the imagination, but sometimes that's not all there is to life. You can't put a dollar figure on caring about your customer and the passion deep down inside your heart to be the best you can be for them. Customer service is so important in this big bad cold world and Angie showed us a fine example of that. We bought a set of tires that day. Bit into our budget a little more than we expected but that didnt matter. We were happy and we felt secure and confident when we drove out of that parking lot. Thank you Angie. You went over and above for us that day and I'm sure we weren't an isolated case for you. I think it just comes natural. They don't come any better than you and North Georgia Tire. Give them your business folks. You'll be as satisfied as we are, I promise you.

Wal mart in Cleveland ga is a joke. I've sat 5 hours on a oil change. I sat yesterday for 4 hours…read moreto get a tire fixed .then didn't not have the tire to replace in stock. Been driving on doughnut for 2 days waiting on tire truck to arrive. I don't know what's going on with these ppl but they've lost my business

Started having brake issues while on vacation in Helen. Started looking, found Quicklane online,…read morecalled and the receptionist Stacy was so nice on the phone and said come on in and we will take care of you !!! I was not disappointed. They checked over the car found the problem got me fixed up and didn't take advantage of us. Ended up adding in a oil change before we left. The place was super nice and clean. Coffee and water while you wait along with a kids section if you have kids to keep busy. WiFi and tv. I would recommend to anyone!!!!

I had a very good service visit, I was in need of tires for my son's Infiniti, and I also needed…read morethe front end alignment. Mike was at the desk, and did a good job. While waiting, I spoke with your Customer Experience Specialist, Dakota Chamberlin, who directed me to your Allstate insurance, Samantha( last name escapes me) in the main dealership building. They were both very helpful, and I was able to use my time at your dealership wisely. I think that you have a great crew, all the way from internet sales & Service (Nicky?) to our arrival and service performance, good job folls!

I always take my car to Chris and his team, great work and great prices! Never over sells me on…read morethings I dont need. Great all around auto repair.

Paid 2000 dollars for a head gasket and then 850 to change motor they broke shift cable and kept…read moresaying they couldn't get a new one my car sit for 3 months I finally just went and got it it skipped really bad vacuum lines not hooked up and didn't recharge the air conditioner not what I expected when first taking it there to. Be worked on

Great tire place in Cleveland. I have used them for years on and off. Every time I come I wonder…read morewhy I ever went anywhere else. Great service. Great prices and selection.

BEWARE!!!!!! I chose…read morePritchett Tire & Alignment specifically to support a local business, and they proudly pointed out their "Best Tire Shop" award. Many reviews call them trustworthy--unfortunately, my experience says otherwise. Staff was polite, the building and restroom were fine. I brought in my 2016 CRV EX AWD for an alignment and two new tires ($418) after driving up from the Tampa area. They had my car for approximately 2 hours while I waited. When I got back in my car, I immediately saw a chip in the windshield--absolutely, without question, not there when I drove onto their lot. It was obvious in the sunlight, and I would have noticed it instantly before. I'd driven to Clayton & back already that day. The manager insisted it must have come from a rock outside and was "impossible" to have happened there. I walked to the area where my car had been serviced--rough pavement with loose rocks everywhere. To say it's impossible for a rock or debris to have struck my windshield there is unreasonable. They didn't check cameras or even try to investigate, simply dismissed my concern. I haven't even made the first payment on this car, and now I'm left with damage I didn't have before. If you're okay with the possibility of damage occurring to your vehicle in their care and being told "it couldn't have happened here," then this may not bother you. If you expect accountability and honesty, I recommend taking your car somewhere else. I'd say the value for the service is not worth it whatsoever. Now I have a windshield chip that I'm certain they're responsible for. I'll be trying to reach out to the owner. I will also follow up with BBB.

Tower did a couple of significant repairs this week on my old Escape with 230,000+ miles. They…read morecompleted the job in one day. Noticed on the drive home the car was running MUCH smoother, engine quieter than when I brought it in--almost like new! The price was exactly what they quoted me when I brought it in and I think fair for what needed doing. And far, far less than buying a replacement car! The counter staff and mechanics are all so friendly and willing to explain the repair details, and the diagnostic reports are complete, with photos..

Got me in and out in short order, very professional. For the price paid it was well worth the money.read more