STAY AWAY!!! Blew me…read moreoff 4 days in a row with no notice. Showed up with the wrong parts which they charged me double for. No paper work, no receipts, or warranty was given to me AS DISCUSSED BEFORE I PAID THEM FOR PARTS UP FRONT. They charged me for a more expensive transmission then showed up with the cheaper model hoping I wouldn't notice. He then lied again about it being out of stock. I confirmed this through the manufacturer. I ended up paying them for labor they didn't complete just to get them to leave and they still threw a fit. Completely unprofessional and dishonest!

Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.

Byrd Automotive and Diesel truly came to the rescue when a routine maintenance job on my son's Ford…read moreF-250 Super Duty 7.3 Diesel quickly turned into a nightmare. Even though we felt a bit embarrassed to call for help, he was courteous, professional, and resolved the issue without hesitation. If the level of service we received is representative of how he treats all his customers, I can confidently and highly recommend Byrd Automotive and Diesel.

From the owner: 20+ years in the industry. You get a Certified technician that comes to you with out the hassle of…read morehaving to tow your vehicle or pay the HEAVILY inflated parts and labor rates of your mainstream shops. You get to sit in your comfort while I come to you. Fully capable mobile services with in shop services offered for larger projects.

Needed Brakes/rotors on my daughters car..Called & spoke with Wayne about coming in. Was worried…read moreabout squeaking & faulty brakes. Wayne was very gracious & kind telling me to come in & he would check it..(my 2 grandchildren were in car) Wayne took the car in right away..& serviced it, good as new..Quick & Professional Service. Was grateful for his concern..An excellent rep. for this local company..I have told everyone at my church & family about Express Oil Services..Will definitely be a repeat customer..God bless you Wayne & Express oil..

DISAPPOINTED! Buyer beware of HUGE markups on parts (up to 200%), opting for aftermarket parts…read morethat almost fit and Regional Management uninterested in customer service! (Kudos to Marshall and Wayne for trying!) We trusted this Express Oil location with oil changes and repairs since 2021. Unfortunately, a major repair in March 2025 revealed very serious issues. The shop installed aftermarket rear strut assemblies. Afterward, Honda performed an alignment and found the rear camber at -2.2° and -1.9°, outside factory specifications. Rear camber on this vehicle is not adjustable, so the geometry should fall within spec if the correct parts are used. Express Oil insists the parts are correct, even though the car cannot be aligned properly and now requires additional repair. Managers tried to reason with Regional Manager, but they declined replacing the part. The Managers are not allowed to provide Regional Manager contact information, so further communication must go through corporate. This same shop previously damaged the vehicle's oil-pan threads over time and a self-tapping screw was needed. Store managers, Marshall and Wayne, were polite and tried to help, but corporate policy blocked any real resolution. Because of this experience and the alignment results, I no longer trust their mechanical work. I recommend caution when having major repairs done here and suggest confirming all parts with the dealer before approving service. SO FRUSTRATED!

Rodney and Wille, especially Rodney were so nice and helpful. Had my oil changed. We also have…read moreemissions test there on all vehicles.

I thought it would be too costly to do an oil change at a dealership so I went to Herbert…read moreAutomotive. The charge was $114.98. I found out the Toyota dealership charges $79.00. Also I was told I need new brake pads immediately and that my brakes failed the fluid test. In checking with a reputable repair shop, I have about 30% left on the brake pads and can wait a while longer before replacing. Also, the repair shop is not aware of a "test" for brake fluid. I will not be going back to Herbert.

Jessie and Preston are the best! Knowledgeable and will not sell unnecessary repairs or overcharge…read moreyou.

service was flawless, car done as promised, way lower prices than the Honda car dealers, family…read moreowned.

I came here for my first oil change and recalls on my vehicle. This is the first time being at a…read moreJeep/Dodge dealership so I wasn't sure what to expect. I made my appointment online to make sure they had adequate time to work on my vehicle. There wasn't many people working on a Saturday but unfortunately due to my work schedule, I had to make my appointment online on a Saturday. I made my service appointment with Carly who was super friendly upon check in. She told me it would be approximately 2 hours. I was like no problem. The waiting area inside was nice and big. There were TVs, coffee, cold bottled waters, and some fresh popped popcorn. There was color books, toy cars, and etc for the little kids. Bathrooms were clean. I checked out the showroom had a nice variety of cars there. The sales employees were friendly and asked me if I needed help. A super friendly master technician offered to give my little kid ice cream which made his day! We spoke and he was super knowledgeable and nice. By this time, Carly came to tell me that my car was ready. It was actually finished a lot faster than I expected. They were running oil change specials where you can get them like for 3 for $200 or 2 for $145. Great prices for oil changes. I had a super great first experience here and can't wait to come back again. I definitely recommend this dealership if you need to bring your Dodge/Jeep/Chrysler/Ram to get serviced!

We would like to express our sincere appreciation for the excellent service provided by Mr. Luis…read moreLarios. After several attempts to resolve an issue that arose following the purchase of our vehicle at your dealership, Mr. Larios was the only one who offered us a quick and effective solution. We also wish to personally thank Luis for his valuable assistance and note that we will turn to him first when my brother decides to buy his truck.

These gentlemen are the real deal. My engine light came on,…read moreso I just pulled in. They immediately put my car on the computer and diagnosed it. Since it wasn't life threatening, I got an appointment for the next day. Not only did they fix the problem in a very timely manner and for a very reasonable price, they also took me home and picked me up when the car was ready. I so appreciated the great customer service and the quality of the repair. I highly recommend this shop.

Figured out my expedition quickly. Friendly and knowledgeable staff. Prices were in range with…read moreother shops in the area but the experience was worth it!

Very fast and accurate service, friendly professional staff! Will tell all my friends to go there…read morefor their automotive needs!