We've been loyal RBC customers for over 10 years. We've mostly banked at the Sackville location…read more We are very pleased with our financial advisor - Heather Fillmore is amazing. She really seems to care about her clients and goes above and beyond to ensure that our banking needs are well taken care of. In the past, my identity was stolen and it negatively impacted many things, including one of my cards with RBC. Heather really worked with us to ensure that that frivolous report was removed from my profile. I have accounts with 3 different banks and RBC has really been the best in the lot.

I don't know why anyone would deal with a major bank when we have credit unions. Want to be treated…read morelike a person, not a number? I've been using this Credit Union since 1987 and would not go anywhere else. A recent experience with PC MC reminds me why I hate the big banks.

Staff is always friendly and ready to help…read more Lots of tellers open during the day. Three bank machines located inside.

worst service ever. Had a horrible experience with a teller here last week. Will not be backread more

Unbelievable customer service Credit card had been…read moreconpromised so they sent a new one in snail mail over xmas Repeatedly stated that my original card til I received new one They then cancelled it Seems they dont understand their own system Repeated calls to customer care departmen t go unanswered Avoid this bank

horrible customer service, left 3 messages over a span of 2 weeks, no call back, finally in the 3rd…read moreweek got a call back with a million excuses thrown at me as to why she didn't call back, from the weather to the bank being short staffed etc etc, when dealing with someones money, just a quick call back is appreciated even if you don't have an update, letting the person know there is not update is better than ignoring them, definitely do not recommend