I'm very impressed by the consistent quality of their product selections. And, when needed, the…read morestaff for their friendliness, professionalism and knowledge. I enjoy shopping here. I discovered new products every time I visit. The parking lot has adequate parking spaces. Shopping carts that you can take to your car to unload or drive up to unload. They have surveillance and will post your mugshot so, lite fingers beware, they prosecute or, their chainsaw will bring instant justice. I recommend starting with a hand. I recommend this ace for it really has practically all your needs. The shopping experience here is joyful and, after all, tis the season.

Large well stocked store with friendly and helpful employees. Brian was very helpful, and employees…read moreat checkout were very friendly.

I've been a Menards customer for years. Their prices are decent, and most of the staff quite…read morehelpful. If you ever have to ask someone where to find an item, they not only tell you where to find it, they bring you right to it. I really appreciate that. However, I would not recommend buying appliances there. The delivery and installation workers leave much to be desired. Some time back we bought a stove and refrigerator for an income property. Stoves now come with mandatory anti-tip brackets that attach to the wall behind the stove and then to the stove itself. The deliverymen carried the appliances in, plugged them in, and were ready to leave. My husband asked about leveling the appliances and they balked at it. He had to bully them into going to out their truck and get their level and come back and level them. After they left, we found the anti-tip bracket inside the oven. I sent an email to the store manager about it and he assured me they were looking for new delivery people (who knows), but then told me it was not their responsibility to install the anti-tip bracket, but rather, it was the homeowner's! Guess who we have not been buying appliances from since then...

No help in the aisles. ASKED FOR HELP No One came went back to the same person he said everyone is…read morebusy never offered to help.I used to go here weekly now I order from Amazon because I do not have to interact with lazy employees Front line manager was lazy blew the complaint off.

I bought a Dremel 4000 about 3 years ago from Lowes in my area. I use it occasionally for craft…read morehobbies mostly, in the middle of a project last week it just stopped working. I called Dremel and they very patiently walked me through some "at home" steps to try and get it working. Unfortunately no luck, and of course it was well passed the warranty date. I was told I could mail it back to Dremel and a tech would go over it. I was advised if any fees became necessary I would be advised and given the option to repair. Today less than a week later I was surprised to find it back with no payment due. But even Greater was my surprise when I unwrapped it to find a brand new Dremel 4300. Just wow is all I can say, what a classy operation all the way around. You do American business proud. Thank you Thank you.

I reached out to the company because my 16 year old ROTO ZIP died and had hoped to either fix or…read morereplace it. Adrian, company representative, was very helpful in getting me a replacement tool that would allow me to continue using my attachments and shipped it out immediately. He also shipped an updated handle for ease in using the new tool. The customer support was superb and well beyond my expectations. Hats off to the company and most certainly Adrian. Dick Pinto

Patient and Helpful, I needed help, looking for a part to a cabinet lock. It was a custom size, so…read moreI was given a close by business suggestion. Knowledgeable help here! Offered help as soon as I went in the store. Was on my lunch from work. I will go back when I have time to shop.

My son had requested a piece of cut fiberglass from a hardware store on Douglas Avenue. This one is…read moreclose, so I go there, to see if they'd make the piece he wanted since I was there to get it & told them I'm not sure I'm at the correct hardware store.. Rather than look to see if they'd received any dimensions, the guy starts rolling on how they don't do these pieces ahead of time because sometimes people don't show up. Fine, I'd said that I figured they would wait until someone was there. Gave them my son's name, and the guy repeated himself about not doing it ahead of time, and if they had anything, it would be written down (waves his arm). He didn't even look, so I said my son's name again. He keeps repeating that they don't do it ahead of time. I told him again, he would have called with what he needed, and that he'd send someone to get it. So he asks me what he needs, and I said again, I don't know, he'd called a hardware store on Douglas with what he needed, and I'm not sure if I'm at the right one. He asks oh, he's not answering? Um, no, I don't even know what shape he wants, and he starts arguing over only doing 90 degree angles... well, squares & rectangles are 90 degree angles, and they're different shapes, and I didn't have a size. I was asking if they had the dimensions that my son called in so they could do it, or do I need to go to the other store. If he didn't remember the name, and there's no paper, the appropriate answer would have been, "No, sorry, we can't help you". Yes, I caught it the 1st time when he said that, and he's arguing about how I'm repeating myself. I was asking if they had the dimensions my son called in, it's a yes or no answer... And if that was a yes, now they can cut it now that I'm here, but no, the dude wants to go on repeat about not doing it ahead of time. So when I finally said I'm not arguing with him, he called ME ridiculous, when he clearly wasn't understanding my question, as a native speaker of Midwestern English. A pre-ORDER is not the same as pre-MADE. Just like you can't get a key cut without coming in with a key, fine, they won't cut fiberglass until the customer comes in to actually buy it... but did they get the request or didn't they? The answer would have been a yes or a no. Not an argument of what they do or don't make at the store ahead of time or not. Their customer service really stinks back there. The cashier was nice, though.

service and affordable prices make this the place to go. nice job everyone. Appreciate your effortsread more

bought a brand new power washe. it's missing a screw and won't even start. Yes I added fuel, oil…read moreand connected the water to it before starting. it's missing a screw and won't start. they won't work with me and want me to drive to IL to exchange. called corporate and they don't care.

I've been to a few other Restores around Wisconsin and Illinois, but this one still remains my…read morefavorite! How awesome is it to shop for your home while giving to a good cause?! This is a huge warehouse, but not overwhelming because it is well organized and well priced. There are two sections. One is furnished with used furniture stocked with donations from individual parties and businesses like the local country club, or stores. Come often because its merchandise turns over very quickly. The other section is the warehouse, where there are tools, hardware, contractor supplies (tiles, cabinetry, plumbing fixtures, and glorious wood!), and salvage materials. If you are handy or artistic, this is a dream. For a while there, we were going every week as we decorated our house. Still go there from time to time to not only browse, but to say hi to the wonderful volunteers there. Ask for Frank or Lois. They are the best! Remember--it's also the ultimate green (reduce, reuse, recycle) shopping experience. P.S. They are not open every day so plan accordingly. Last I checked it was Tuesdays, Saturdays, and Sundays.