RC's was a very last resort for us. I called a week ahead and made a reservation for my 3-year-old female Cane Corso. At booking, I told Rachael what breed my dog was and asked if she was familiar. She said yes, we scheduled drop-off for 7/17. On Wednesday, I called to confirm my appointment and was told by Rachael that the cost would be $40.00 at drop-off and to add an additional 5% for cash app or credit card. No big deal, so on drop-off day I was unpleasantly surprised by the area where my dog would be staying in. There were flies and garbage everywhere, although I had reservations about the janky looks of the place I had no other option because I was leaving for Atlanta, GA in an hour. I was taken aback when I asked if she (Racheal) could give my dog a bath and she responded that she uses Dawn dish soap. I wouldn't wash a bed but with dawn dish soap. By 8:56 after an 8:15-8:20 am drop I was called about my dog escaping from the cage she was put in. Keep in mind that the cage was new and just set up the day prior or so. I asked questions about whether the cage was secured etc. and Rachael insisted that she didn't see how my dog was able to escape, she attempted to blame my dog for knocking the glass frame out of her door and demanded that I pay for damages. If my dog was the sole reason why the glass door frame had fallen out of the door I would have no issue with replacing it. But I know better and clearly, this was an opportunity for Rachael to get her already faulty door replaced. I didn't have a good feeling about pick up, something was off. So prior to my arrival I requested a law enforcement escort to pick up my dog. I'm a black woman and to be completely honest, I was not willing to take the chance. if you've considered boarding here and you've had the opportunity to see where these people live you would understand. So upon my arrival, Rachael and whoever else was out there were super nice and quickly realized I was not there to play and just wanted to get my dog. Just before I left, Racheal started getting loud, telling me my dog was not welcomed there and that I was gonna pay for damages, etc. I'm so glad I decided to have the escort because for some reason she wanted to aggravate the situation by yelling and acting like a child. To make matters 1000% worse she didn't feed my dog the entire time she was there. My dog eats a very specific food and what I left for her wasn't touched. I wanted to share my experience although I realize some people will still book because this place is cheap and well, all the other places might be booked. All I'm saying is I wouldn't use this " boarding" facility to board a bed bug, there are no contracts involved at all. Also, I would not have given it a star but I had to. Please see the pictures for proof. Just beware! read more

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I recently left my dog in her care and he was clearly abused and neglected. My dog stayed with Rachel for 10 days and was dropped off at a healthy weight with no bruises or scratches on him. When I picked him up, he was limping and had a dislocated elbow as well as several scratches and abrasions. He was also clearly not fed as he has dropped enough weight that I can now see his rib cages. When communicating with Rachel and asking her what happened as well as for a refund, she agreed. When it came time to do so, she blocked my calls and refused to communicate or take responsibility. Instead, she contacted the police and told them I was harassing her. I have since contacted a lawyer and have reported her. read more

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*This is not a legitimate boarding facility* Do not use. Communication broke down. Law enforcement has been contacted. We managed to get our dogs out. There are still dogs there. If you are currently boarding you dog here--I suggest making arrangments for emergency pick up RIGHT NOW (as of 12/30/21) read more