I have a lot of disappointment, but I will keep it to five:…read more 1) He said he would sample indoor and outdoor air - he did not sample outdoor air. I inquired about background samples during the sampling, which he pivoted to web based mold spore data for the area. Ultimately, there is ZERO discussion on outdoor air in the report. 2) I paid extra for pollen and dust mite data, but it is not in the lab report and Jeff will not respond. Other analytes were marked "not found", so they were still listed even if not present, so my only assumption is pollen and mites weren't analyzed for, since Jeff has not responded to the inquiry. 3) Thermal imaging was important to me and I made sure he had one as we discussed inspection details. He used it, took pictures, but refuses to provide them. His stated reasoning is " I used the thermal image camera to scan the walls and ceiling to see if there were any moisture areas present. There was none visible, so there did not need to be photos in the report." Which is contradictory to the report he provided which states: " Thermal imaging showed a significant temperature variance of about 9°F cooler than the rest if [sic] the homes ceilings at time of inspection above dining room in corner of room " but he did no further analysis during the inspection to confirm the cold spot was or was not water related. His refusal to provide thermal imaging is baffling. 4) He took ten samples for laboratory analysis: 8 by tape and 2 by swab. Swab is not part of the Standard Operating Procedure published by the lab he used and he refuses to support the use of the swab or discuss the impact it has on data quality. For example I also paid for fiber analysis, but using a swab would introduce fibers that may overshadow other analytes. 5) After a few days I had a draft report which contained many placeholder text with a message they would be revised when lab reports came in. The final report came about 48 calendar days later with placeholder text largely unrevised. There is a photo from my attic, zero photos from the groundlevel where he spent most of this time, the results of the indoor air sample, and a very old google street view image on the cover. If I printed it, I would consume 8 pages, but that includes the cover page and three other pages that 90%+ empty, like table of contents or poorly planned page breaks. He did find a lose light fixture on my garage. Was that worth this headache? In my opinion, no.

Jeff was great. We asked him for a pool and a hot tub inspection. He was professional and very…read moreknowledgeable. He gave us a thorough report and we are very pleased. We would definitely recommend him and we would use him again if we have any inspections in the future.

Justin is friendly, knowledgeable, and thorough. He completed our inspection today on the 4th of…read moreJuly! He was very communicative and prompt. He walked us through the findings at the end of the inspection and left us feeling confident in our new home. He pointed out things that need to be fixed, items needing maintenance, and items to monitor. The report was available immediately after the inspection. He let us know we could contact him at any time in the future with questions. He is a true professional who provides excellent customer service.

Justin and his trainee Jason were incredible. They conducted a very thorough inspection of the…read morehome and met with us towards the end. I was only expecting to be able to ask a few questions before they had to leave, but he walked us through the whole home and outside the pointing out any concerns, let us ask tons of questions. And... he provides the report the same day! Really great inspection service!

Very informative and thorough. I appreciated his flexibility in setting appointments.read more

I had Imperial Home Inspections (atrevor May) do an inspection on a home I was purchasing. The…read moreinspection came back same day. The inspection report was missing items I would have expected to see in it. 1. Trevor missed one of the A/C units installed at the home. When I spoke to him and asked about it, he agreed there was a second unit at the home but neglected to include it in the report because he could not find the year of it so he chose to leave it out of his report with no mention of it. 2. A very LARGE amount of dry rot was missed all around the entire roof. Which is Easily visible from inside the attic, I spent 30 seconds in that attic and was able to easily spot it. This is an item I specifically asked Trevor about - he said it looked good! (No pics were provided ofcourse) 3.No pictures were taken of the thermostat; he indicated he typically takes a picture of the thermostat but must have forgot this time. 3. Pictures provided in the report were bad quality and not easy to see. 4. Lastly, the water pressure was visually inspected. Any inspections I've received previously, measured the water flow at one of the water outlets with a gauge. 1 star due to the reasons I mentioned above. Communication from him went directly to my realtor instead of me. I had to call him to establish communication about the report. I would not chooseTrevor or this company again for any sort of inspection, unless you are the SELLER and hope the inspector ignores and misses items of importance that should be part of an inapection. I do not recommend Trevor May / Imperial Home Inspection Services.

An all-rounded contractor, with a lot of experience, fast on giving appointments, and on execution…read moretimes.

Their customer service was fantastic, however their first visit only lasted about 10 minutes (for 3…read moreseparate structures on our 5-acre lot) and was completed by Leo. When I checked to see that all the wasp nests cobwebs were removed from the front of the home, they weren't. I then called them to come back out and ensure that they get those items, since that was something that we were trying to mitigate. The wasp nests were removed, but sure enough the cobwebs were all still left behind. I was able to get those down myself, so I'll just be taking care of this work myself moving forward rather than paying over $150 for a half-completed job.

Mark was great to work with and he made the process easy. He explained everything he was working on…read moreand the report was very professional and very informative. I would definitely use Mark at 818 inspections again. We did a home inspection and likely going to try out his services for the other options he offers. Mark is a really professional and friendly member of the team.

Was extremely pleased with the professionalism and thoroughness of this inspection would definitely…read morerecommend this company

I have worked with a lot of inspectors and Jeremy and his team are hands-down the best! Great…read morecommunication, punctual, and incredibly thorough. Bonus points: my giant mastiff loves them, so that means they are good people since he has is excellent judge of character. Jeremy explained everything very thoroughly and answered all my questions. He even gave me some great advice on a house I was looking to purchase. I wholeheartedly recommend Nighthawk for your inspection needs!

I have had both Jeremy and Jason do home inspections for clients, and on every occasion they have…read moreproven to be quite knowledgeable and professional. The quality of service professionals that I refer to my clients, are an extension and representation, of the service that I offer to my clients. Their service is invaluable to my buyers.

No one could've done a better job than Mike! We're in escrow on a home and needed a home inspection…read morecompleted. Mike is very friendly, informative, and most importantly detail-oriented! He took his time and noted everything. His report is very impressive. It's very organized with a lot of detail, pictures, illustrations, and explanations. We expected to get the report within three days, he sent it to us within hours! He was patient and answered all of our questions. He is a very honest, trustworthy inspector. We highly recommend him!!!

Mike is awesome. He completely replaced my water damaged ceiling in the bathroom. It looks great!…read moreMike also answered a lot of my questions about other repairs. He is very knowledgeable. And, after all the mess, he cleaned up after it was all done. I will definitely call Mike when I have other repairs. Thanks for putting my house back together Mike!

I am a real estate agent/broker who met Austin Chase when he did an inspection on a home my buyer…read morepurchased in 2013. My buyer actually chose him as I had never worked with him before. He did an amazing job for my buyer and pointed out many things that we were able to get the seller to pay for. I have used Chase Home Inspections since then and I recommend him highly. He is thorough, careful, professional, and reasonable. He knows what he is doing and he does it well.

I'm a commercial real estate professional and highly recommend this business. Austin is an absolute…read moreencyclopedia of knowledge. His team is super kind and easy going and makes an inspection a fun day.