RCS Guitars &amp; Gear

•$$$

This review is well warranted. I dropped off my prized European custom archtop for set up to the…read moresister company Hillje, who in turn delivered it to New Braunfels Music. it had buzzy frets and bad spots. Just yucky Travis, the technician called me to let me know he would be doing the set up and he gave me pointers on guitar strings and recommended a set of Elixers. He inquired about the way I played. Travis set up the heck outta my guitar. The intonation--- perfect. Action -- could not be better, nice and smooth. He also polished it and oiled the fretboard. On the invoice, he commented: "restrung with perfect jazz gauge finger style with a light touch, cleaned conditioned fretboard." Indeed! This is the best set up I've had and I've been playing 40+ years! Plus the overall service was excellent and at a fair price! (Totally different experience as compared to my experience with Guitar Center with my 6 string bass.). I would also they did a good job for my sax adjustments. This a really good company. Travis ia a most excellent technician. Highly recommended!

I like to bring my musical instrument repair and purchases to local businesses as often as possible…read moreso I like to frequent New Braunfels Music. First of all the employees there are super chill and friendly. I'm just starting to learn the bass guitar and they never once made me feel inferior due to my lack of experience. I have a bass guitar already and it needed a setup so I brought it into the store. $65 bucks for the setup and around $20 for new strings. Competitive pricing. The setup seemed good but then about a week after the setup my strings started buzzing. I brought it back in. The tech looked it over and knew exactly what the issue was - cold weather. The rapid weather change we had made my neck bow ever so slightly that the strings were too close to the frets. Since I had just got it worked on, it took him like a minute and he adjusted it and now the bass is rocking perfectly. I also was interested in a Blackstar amp and NB Music is a dealer. They can order equipment for the brands that they carry and the prices are as good as online or other big box music shops. I wanted a specific guitar amp and they had to check on availability as they didn't have this particular model in stock. Now this is my only complaint about the store, they never called me back. I messaged them on Facebook messenger and then they replied quickly that the amp I wanted was discontinued by the manufacturer. I like the place a lot. They carry in stock mostly the affordable models but carry some of the upper end stuff and if you want really high end, they can order it for you. I will continue to be a customer!

Guitar Center

1.8

Took strat in for electric issue. Issue was only half way fixed. Brought my own strings and asked…read morethe tech would he put them on. He never said it would cost $30. This behavior is shady at best. I will never return.

We when to look at and touch an actual keyboard. Decent stock considering we're one week…read morepost-Christmas. Purchased an electronic piano, stand, and bench. Staff was very helpful and friendly. While there I observed staff helping several customers that wanted assistance and leaving those alone that just wanted to browse. Definitely recommend vs buying online, let's support local shops with doors that employ folks in our communities.

Lark Guitars

3.4

(18 reviews)

This store is for Out-of-Towners, Collectors and Doctors and Lawyers. No one should ever take their…read moregear here for a trade in ever and the store should be the first to tell you that. They also do not appear to be a PRS authorized dealer anymore I posted my review elsewhere and was not going to add it here but based on their reply want to get it posted The claim that these instruments had functional issues or 'body splitting' is a blatant fabrication used to justify a $300 offer on instruments that routinely sell for way more. The Strat is a 'Closet Classic'--it is designed by the Fender Custom Shop to have checking and age. To use factory relicing as an excuse to offer 10% of market value is either a lack of product knowledge or a deliberate attempt to mislead. The $4600 dollar guitar I was looking at looked like it had Lost a long-time customer today. I've been a loyal supporter of Lark Guitars for years, spending a substantial amount of money here and recommending them to others despite their premium pricing. I believe in supporting local shops, but after today, I will never step foot in this establishment again. I went in today prepared to purchase a $4,600 Custom Shop Telecaster. For trade-in, I brought a PRS SC 58 and a Fender Custom Shop Closet Classic Stratocaster. After waiting, I was met with an insulting offer of $300 per guitar ($600 total). Claiming these high-end instruments are "too beat up" to offer more than entry-level Squier prices is either a blatant attempt to scam a loyal customer or a total lack of product knowledge. For a shop that deals in boutique gear, they should know exactly what those models are worth. I packed my gear and walked out. If you value your instruments or your time, I suggest you look elsewhere. They've lost my business for good.

Just wont be using them again. My amp arrived with a foot controller damage and some broken…read moreplastic tabs in the back of the amp and it took a lot of back and forth to get it taken care of. They did finally take care of it in the end but it was a bad experience for me and the person who I was conversing with was slow on response and wouldn't respond to all of my emails. He had a bit of a high horse attitude if you ask me.

Jams Music

4.0

Met Ace a few months ago. Ask him to put a few guitars on consignment for me. Have had fairly good…read moreresults until markets took a hit. Ace is a real nice fellow. After meeting him it felt like I had known him for a while. We seem to have a lot in common with music & life in general. He can play a guitar really well & much fun to listen to. All I can say is if you need something to do with music, stop in and meet Ace Pepper.

I stopped in with my son's acoustic guitar that really needed a set of new strings installed. Ace…read morewas extremely cordial and personally did the work himself. He showed me how he does it step by step. We had a very nice conversation about different electric and acoustic guitars. He is a professional musician himself. I would highly recommend JAMS Music.

Spacetone Music

(36 reviews)

These guys are really good! Great selection, service, and great prices. I wouldn't even consider…read moreshopping at the big box stores. Spacetone is simply the best!

Music shops always have their loyal customers and their "haters". I'm a longtime loyal customer of…read moreSpacetone. The owner has been a fixture in the musical community for decades and knows how to treat people to establish long term relationships. This is primarily a guitar shop and has a nice variety. Vintage to modern and inexpensive to "I may need to take out a loan". The prices are always competitive with the market norms. The vast majority of the stock is used gear. So, if they don't have what you're looking for today, it may be there tomorrow or next month.

South Austin Music

4.3

(132 reviews)

Amazing place. If you're in Austin, go here--spend some time, spend some money, and enjoy checking…read moreout the incredible pieces they have on hand. We stopped in while visiting family and had a group of four adults along with my 12‑year‑old daughter. The staff was exceptional: friendly, knowledgeable, and genuinely accommodating. Their inventory is impressive, with options across a wide range of price points, so there's truly something for everyone. They've built something special here. Highly recommended.

Neat small guitar shop with a nice dog that roams the place…read more The stock is mostly classic and vintage guitars and amps. No Vs in sight though.

Austin Guitar House

3.5

(34 reviews)

Amazing assortment of high end amps and guitars. But, a very cold and unwelcoming environment…read more Every guitar has a tag saying "Do not touch without assistance". Multiple signs on the wall insisting that customers wash their hands before touching anything. There are a few instruments that I would have liked to check out. But I don't feel welcome to even strum them without my credit card out. No one spoke to me during my visit. I was the only customer. I did overhear another customer being told as I left that they would charge $50 plus the price of a set of string to re-string her nylon string guitar. What a bargain! They must like some folks. But, clearly I didn't make the cut.

My daughter-in-law and I went in there on the afternoon of Christmas Eve to get some last-minute…read moregifts. Not only were they open, but the staff were friendly and helpful.

Music City Guitars

(2 reviews)

Amazing boutique music store. MCG has one of the best collection of pedals in Austin. Great gear…read moreand instruments that they don't keep behind a counter or glass cases, so you can pickup and play that '73 Fender Jazz Bass without pressure. Plenty of new gear and a great selection of unique used gear and pedals!

This shop is by far the best in Austin. Great selection and Cade was super friendly and helpful.read more

Polo Guitars - Luthiery and Repair

(2 reviews)

I have a 20 year old Fender Aerodyne Stratocaster. When I moved from Colorado to Texas, it never…read morequite recovered from the trip. There was no damage or anything, but it just didn't play right. I brought it to San Antonio so I could noodle around with it in my hotel room and finally decided to find someone to take a look at it. I found Marco on Yelp and the reviews looked good. I met Marco at his shop and pointed out the issues. He quickly identified the problem and gave me a very reasonable quote. When I picked up the guitar, it was perfect. He fixed the problem and gave it a good cleaning and polish. It looks better than it has in a decade. Marco is friendly, provides excellent customer service, has reasonable prices, quick turnaround and is extremely flexible with scheduling. When I come back down here, I'm bringing my old 80's era Strat and have him get it back into shape. I can't recommend Marco highly enough. Do business with him - you won't regret it!

I went to GC to get the Fender Jaguar my father had left me rewired. I was told that their tech…read morecould handle it. If you know the Jaguar, there is a lot going on and not a job for the novice. After about 3 days I was called and was told that they could not figure it out, as signal was not passing through. I was referred to another guitar tech in the area and so I reached out. They called me back and told me that unfortunately, wiring was not their strong suit, but they knew a guy that was the right person for the job. Thus I was referred to Marco. I texted Marco and asked about repairing my Jaguar. He responded right away with photos of other wiring work he had done as well as many other similar fenders he had rebuilt and rewired. I knew I had found the right person. So I met with him at his shop and showed him my Jag. First off he knew what each switch did as well as some subtle tweaks that he could do to the Jag that would make it play even better than stock. Marco had it about 2 days before he started sending me photos and videos of the completed work, as well as one of him playing the Jaguar to demonstrate all the functionalities of the switches, to which I had never been educated on. I told Marco how appreciative I was that he brought new life to my father's guitar. He WAS/IS the right person for the job and I will ALWAYS go to him for any other wiring work. His rates were very fair and the value that I received was exceptional! Thank you Marco! I'll bring you my Ric 360 next!!

PlumbSmart

4.8

(219 reviews)

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I hired PlumbSmart to replace my water heaters. They did a great job for a fair price. They showed…read moreup on time and were friendly and professional. They took the time to explain everything they were doing. Would definitely use them again.

Beeline Pest Control

(108 reviews)

Quick response with actual estimate offered. Patiently answered all questions needed to make a…read moredecision. Showed up promptly during window of time expected and called before coming. Respected property during service call. Provided multiple options with an easy to cancel option.

Beeline Pest Control is the absolute best in the business and I trust no other pest control company…read morethan them! I've been a happy customer of Beeline Pest Control for almost five years and in all of those years, I've never had a bad experience with them. First of all, the level of customer service from the schedulers is amazing. As soon as you call, they already have your profile ready and are quick to answer any questions you may have. Throughout the years, I've had all sorts of problems from rats, mosquitos, to roaches, and Beeline has always come through and help keep those pests away from the house. The only thing to keep in mind is that mosquitos can be a little more challenging, specially during rainy season so keep that in mind in case they treat your yard for them. Thank you Beeline Best Control for the five years of amazing service!

RCS Guitars & Gear - guitarstores - Updated August 2026

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Interstellar Guitars

(1 review)

Great service. Staff is knowledgeable and attentive. A good…read moreselection of guitars to choose from. Highly recommend.

Polo Guitars - Luthiery and Repair

(2 reviews)

I have a 20 year old Fender Aerodyne Stratocaster. When I moved from Colorado to Texas, it never…read morequite recovered from the trip. There was no damage or anything, but it just didn't play right. I brought it to San Antonio so I could noodle around with it in my hotel room and finally decided to find someone to take a look at it. I found Marco on Yelp and the reviews looked good. I met Marco at his shop and pointed out the issues. He quickly identified the problem and gave me a very reasonable quote. When I picked up the guitar, it was perfect. He fixed the problem and gave it a good cleaning and polish. It looks better than it has in a decade. Marco is friendly, provides excellent customer service, has reasonable prices, quick turnaround and is extremely flexible with scheduling. When I come back down here, I'm bringing my old 80's era Strat and have him get it back into shape. I can't recommend Marco highly enough. Do business with him - you won't regret it!

I went to GC to get the Fender Jaguar my father had left me rewired. I was told that their tech…read morecould handle it. If you know the Jaguar, there is a lot going on and not a job for the novice. After about 3 days I was called and was told that they could not figure it out, as signal was not passing through. I was referred to another guitar tech in the area and so I reached out. They called me back and told me that unfortunately, wiring was not their strong suit, but they knew a guy that was the right person for the job. Thus I was referred to Marco. I texted Marco and asked about repairing my Jaguar. He responded right away with photos of other wiring work he had done as well as many other similar fenders he had rebuilt and rewired. I knew I had found the right person. So I met with him at his shop and showed him my Jag. First off he knew what each switch did as well as some subtle tweaks that he could do to the Jag that would make it play even better than stock. Marco had it about 2 days before he started sending me photos and videos of the completed work, as well as one of him playing the Jaguar to demonstrate all the functionalities of the switches, to which I had never been educated on. I told Marco how appreciative I was that he brought new life to my father's guitar. He WAS/IS the right person for the job and I will ALWAYS go to him for any other wiring work. His rates were very fair and the value that I received was exceptional! Thank you Marco! I'll bring you my Ric 360 next!!

Jams Music

4.0

Met Ace a few months ago. Ask him to put a few guitars on consignment for me. Have had fairly good…read moreresults until markets took a hit. Ace is a real nice fellow. After meeting him it felt like I had known him for a while. We seem to have a lot in common with music & life in general. He can play a guitar really well & much fun to listen to. All I can say is if you need something to do with music, stop in and meet Ace Pepper.

I stopped in with my son's acoustic guitar that really needed a set of new strings installed. Ace…read morewas extremely cordial and personally did the work himself. He showed me how he does it step by step. We had a very nice conversation about different electric and acoustic guitars. He is a professional musician himself. I would highly recommend JAMS Music.

Puretone Guitars

(4 reviews)

Puretone is a lifesaver! I got my daughter a Squire Strat for Hanukkah. I ordered it way in advance…read morefrom Fender but it took an unusually long time arriving. When it arrived, I could see it needed a good setup and some light fretwork. The tuners didn't inspire confidence and I found the ceramic humbuckers sounded a touch bright. Also, the guitar my daughter originally wanted was the Tom Morello start because of the mirror pickguard. I ordered a new pickguard, Seymour Duncan alnico humbuckers and locking tuners. I tried Alamo Music first and they said they could do the work for 350 and it would take three weeks. Hanukkah was a week away! Then I went to Puretone and they did the work in one week for over 200 bucks less! The neck feels great! The pickups sound great! It looks amazing! My daughter loves her guitar. She kisses it before she puts it away! Thank you Puretone for making this Hanukkah special.

Wbole i have not physically been to this store, I have worked with the staff foe years as they are…read moreall part of tht Robot Monster Guitars familia. Puretone focuses mainly on new retail and repairs rather than the used market RMG does. I woild eecom.end this store pyrely on the reputation of the staff alone.

Spacetone Music

(36 reviews)

These guys are really good! Great selection, service, and great prices. I wouldn't even consider…read moreshopping at the big box stores. Spacetone is simply the best!

Music shops always have their loyal customers and their "haters". I'm a longtime loyal customer of…read moreSpacetone. The owner has been a fixture in the musical community for decades and knows how to treat people to establish long term relationships. This is primarily a guitar shop and has a nice variety. Vintage to modern and inexpensive to "I may need to take out a loan". The prices are always competitive with the market norms. The vast majority of the stock is used gear. So, if they don't have what you're looking for today, it may be there tomorrow or next month.

The Texas Violin Shop

(8 reviews)

The Texas Violin Shop is amazing!!! Samantha, Esteban, and Crisann made me feel like family right…read moreaway. I had not played my violin in years because it needed repair. I could not find someone I trusted to care for my very old instrument. I walked in to the shop to look around and was immediately inspired. Crisann helped me to get a rental so that I could try it out and they offer the first lesson for free which is amazing! Samantha was able to get my violin repaired and ready to play again! The prices here are unbeatable! Tal has been an inspiring instructor and I am learning a lot from him. He is a patient instructor and guides in a positive manner. Lessons are fun here. If you are looking for a new instrument, needing a repair or looking for lessons, this is your place. The shop is cute and lovely. Thank you to the Texas Violin Shop team for helping to open my heart again to playing the violin.

I have literally contacted and visited most of the violin stores in San Antonio, and wow! Texas…read moreViolin Shop is number one by a mile! Immediately when you walk in the door you realize this isn't your regular Violin Shop! Chris and Samantha made it the best experience for my daughter and I almost as if we were family. Their customer service, skillful knowledge, and unbeatable rental prices made it impossible to not leave without a violin! They teach lessons and are part of a music community! The terms for rental are not only extremely affordable, but they maintain your violin to make sure you sound your very best! They are a violin one stop shop!

Guitar Tex

4.5

(35 reviews)

Guitar Tex is a small shop with a focus on traditional acoustic instruments in the country, folk…read moreand bluegrass genres (maybe even some gypsy jazz ). They also have a few electrics for a little variety. The owner has been a fixture in the musical community for decades and knows how to treat people to establish long term relationships. I've made several good deals with them over the years and am hoping for many more to come. Thanks Mark.

Professional, knowledgeable, courteous staff willing to take time to find right instrument match…read morefor customer.

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Century Music Systems

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