Took strat in for electric issue. Issue was only half way fixed. Brought my own strings and asked…read morethe tech would he put them on. He never said it would cost $30. This behavior is shady at best. I will never return.

We when to look at and touch an actual keyboard. Decent stock considering we're one week…read morepost-Christmas. Purchased an electronic piano, stand, and bench. Staff was very helpful and friendly. While there I observed staff helping several customers that wanted assistance and leaving those alone that just wanted to browse. Definitely recommend vs buying online, let's support local shops with doors that employ folks in our communities.

I'm a full time musician and frequent guitar shops all around the nation. My wife and I recently…read morevisited San Antonio and decided to stop into Lark since I've followed them for a while on the socials. They are under new management from what I understand and the new manager is awesome. He was incredibly helpful as were all the staff. They answered all my questions even going as far as to google things for me. I started looking at an amp I was really digging so I started A/Bing amps and by the time I was done that had just about rearranged the show room and I was surrounded by amps and pedals. 1st class service and I loved it. One of the best experiences I've had in a music store. I can't wait to go back!

Just wont be using them again. My amp arrived with a foot controller damage and some broken…read moreplastic tabs in the back of the amp and it took a lot of back and forth to get it taken care of. They did finally take care of it in the end but it was a bad experience for me and the person who I was conversing with was slow on response and wouldn't respond to all of my emails. He had a bit of a high horse attitude if you ask me.

Met Ace a few months ago. Ask him to put a few guitars on consignment for me. Have had fairly good…read moreresults until markets took a hit. Ace is a real nice fellow. After meeting him it felt like I had known him for a while. We seem to have a lot in common with music & life in general. He can play a guitar really well & much fun to listen to. All I can say is if you need something to do with music, stop in and meet Ace Pepper.

I stopped in with my son's acoustic guitar that really needed a set of new strings installed. Ace…read morewas extremely cordial and personally did the work himself. He showed me how he does it step by step. We had a very nice conversation about different electric and acoustic guitars. He is a professional musician himself. I would highly recommend JAMS Music.

Best used guitar and amp inventory in the city hands down…read more I can't believe some of the reviews I've read of people crying because they weren't treated like royalty upon entering the front door. These guys are professional musicians not McDonalds employees. They're here to deal and do serious business not wait on you hand and foot. Grow up. I've been coming here for years. Some days the customer service is better than other days, oh well. This bit of advice will go a long way when dealing with most mom and pop music stores. Do some research and have a fucking clue before waking in. This isn't a Burger King. You aren't going to "have it your way" here. Leave your entitlement at the door.

Music shops always have their loyal customers and their "haters". I'm a longtime loyal customer of…read moreSpacetone. The owner has been a fixture in the musical community for decades and knows how to treat people to establish long term relationships. This is primarily a guitar shop and has a nice variety. Vintage to modern and inexpensive to "I may need to take out a loan". The prices are always competitive with the market norms. The vast majority of the stock is used gear. So, if they don't have what you're looking for today, it may be there tomorrow or next month.

Amazing place. If you're in Austin, go here--spend some time, spend some money, and enjoy checking…read moreout the incredible pieces they have on hand. We stopped in while visiting family and had a group of four adults along with my 12‑year‑old daughter. The staff was exceptional: friendly, knowledgeable, and genuinely accommodating. Their inventory is impressive, with options across a wide range of price points, so there's truly something for everyone. They've built something special here. Highly recommended.

Neat small guitar shop with a nice dog that roams the place…read more The stock is mostly classic and vintage guitars and amps. No Vs in sight though.

Amazing assortment of high end amps and guitars. But, a very cold and unwelcoming environment…read more Every guitar has a tag saying "Do not touch without assistance". Multiple signs on the wall insisting that customers wash their hands before touching anything. There are a few instruments that I would have liked to check out. But I don't feel welcome to even strum them without my credit card out. No one spoke to me during my visit. I was the only customer. I did overhear another customer being told as I left that they would charge $50 plus the price of a set of string to re-string her nylon string guitar. What a bargain! They must like some folks. But, clearly I didn't make the cut.

My daughter-in-law and I went in there on the afternoon of Christmas Eve to get some last-minute…read moregifts. Not only were they open, but the staff were friendly and helpful.

Amazing boutique music store. MCG has one of the best collection of pedals in Austin. Great gear…read moreand instruments that they don't keep behind a counter or glass cases, so you can pickup and play that '73 Fender Jazz Bass without pressure. Plenty of new gear and a great selection of unique used gear and pedals!

This shop is by far the best in Austin. Great selection and Cade was super friendly and helpful.read more