Puretone is a lifesaver! I got my daughter a Squire Strat for Hanukkah. I ordered it way in advance…read morefrom Fender but it took an unusually long time arriving. When it arrived, I could see it needed a good setup and some light fretwork. The tuners didn't inspire confidence and I found the ceramic humbuckers sounded a touch bright. Also, the guitar my daughter originally wanted was the Tom Morello start because of the mirror pickguard. I ordered a new pickguard, Seymour Duncan alnico humbuckers and locking tuners. I tried Alamo Music first and they said they could do the work for 350 and it would take three weeks. Hanukkah was a week away! Then I went to Puretone and they did the work in one week for over 200 bucks less! The neck feels great! The pickups sound great! It looks amazing! My daughter loves her guitar. She kisses it before she puts it away! Thank you Puretone for making this Hanukkah special.

Wbole i have not physically been to this store, I have worked with the staff foe years as they are…read moreall part of tht Robot Monster Guitars familia. Puretone focuses mainly on new retail and repairs rather than the used market RMG does. I woild eecom.end this store pyrely on the reputation of the staff alone.

Jd is a very nice and out going person. i went in to get a…read moresetup done on a newer guitar of mine took him about 3ish hours to get it done. couldnt be any more happier with it. previously i would not use the guitar the action was to high for my playing style the pick ups were to brash the fret ends were not dressed properly. he fixed that with no issues at all, 5/5 would recomend to family and friends.

If you are looking for a new guitar to buy online, the first place you should checkout is Alamo…read moreMusic Center out of San Antonio, TX. Let me tell you why. There are so many things to consider when buying online. You need to know that the people you are dealing with are honest and honorable. You will not find better people than Chris McKee and Cooper Greenberg. They are the best. You also want to make sure the people that you talk to are guitar experts. Just check out Chris' and Coopers' You Tube channel, Alamo Music Center, and watch their informative and entertaining guitar review videos. You will come away impressed by their expertise and knowledge. They want to make sure you select a guitar that meets your criteria and your needs rather than just trying to sell you a guitar. You want a store that treats the customer with respect and bends over backwards to make sure a customer is satisfied. I can vouch from personal experience that they know how to treat a customer right. I have purchased guitars from some of the biggest guitar places in the US and none of them come even close to meeting all of the criteria I have listed above, except for Alamo Music Center. I have purchased my last two guitars from them and will always go to Alamo Music Center first. Check them out and maybe like me Alamo Music Center will become your favorite and go to guitar store. Pro Tip: When they have a sale pay attention and peruse the inventory for your next guitar. Their deals are fantastic! Thank you, Alamo Music Center!

I have been watching Alamo Music YouTube videos for years. So when travel brought my wife and I to…read moreSan Antonio it was a must stop. We walked in expecting to see some guitars and amps, we knew they had pianos and stuff. We thought we would wonder through and say, "Been there." And have a little check mark, you know? Well walked in the front door and saw Cooper at a desk on a computer... I was gob smacked! For some reason I never really expected to see Cooper or Chris but there he was. Introduced myself and to keep from looking the complete fanboy idiot I asked bout a Yamaha Tas3. They had one, so I asked Cooper to demo the loop function (sly of me, I know) and he laid down a simple thing I had seen him play on YouTube before. Wonderful! We had a brief discussion about it and he gave me a little discount, put new 10's on it, checked it over and shipped it home to Florida for free. Great service, great local music store feel, great experience.

Dr. Maria Luisa Cruz-Cruz is a fantastic teacher, very passionate about music and teaching others…read more She has many years of experience and taught at both UTSA and St. Mary's University. She has a great Music Store in Leon Valley conveniently located at Wurzbach & Evers Rd, in the Rio's Shopping Center. The Music Store has lots of guitars and guitar accessories. Dr. Cruz-Cruz teaches lessons in both guitar and piano, at very reasonable rates. She speaks English and Spanish. Call her today, or drop by the store, to purchase lessons, guitars or accessory items. You'll be glad you did!!!

I went in here looking at a few guitars for my self. Employees were knowledgeable however not…read moreoverly helpful or interested in what you have to say. Good selection of products with fair pricing.

Emily Voller is the best violin teacher ever. I've never had an other violin teacher and I refuse…read moreto get a different one. she is so nice and respectful and makes things easier to understand and makes it fun as well. I'm looking forward to this recital coming up soon!

Love this place and these people. Honest, informed and competent. And not pushy. I just bought…read moreanother guitar from them. They deal in the better sounding instruments.

I initially had my instrument sent to another shop for evaluation, but after speaking with Jason…read moreand being told he was interested in taking on the work, I had it shipped back so he could handle the repair. That meant paying additional return shipping out of pocket just to get it to him. Before drop-off, Jason reviewed photos and quoted the job at around $995 with an estimated turnaround time of about 3 weeks. After that, the experience went downhill. From December through April, I had to repeatedly follow up just to get updates. Communication was almost entirely initiated by me. Early on, I was told things were "looking promising" and that he'd be getting to it soon. Weeks turned into months with little to no progress. At one point, he said he should have more time over Spring Break and expected to finish it within a couple of weeks. That did not happen. After months of waiting, I was finally told there had essentially been no progress and that he would not be able to complete the job due to other commitments. So to summarize: * The job was accepted with a ~3 week estimate * The instrument sat there for several months * Communication was inconsistent and mostly one-sided * The work was never completed * I incurred additional shipping costs based on his willingness to take the job That's not how a business should operate. If you take on a job, you should either complete it in a reasonable timeframe or communicate early and clearly if you can't. Letting something sit for months and then backing out is not acceptable. This cost me time and money that I didn't need to lose. I could have left it with the original shop and had the work completed, but instead I trusted this process and ended up back at square one. Based on this experience, I would not recommend this shop to anyone who values reliability, communication, or follow-through.

Customer service is top notch. Jason is so kind, pleasant and sweet. He is very flexible and has…read moremade my out of town visits so easy with quick repairs. I highly recommend him for any and all repairs.

Wonderful display of pianos, even electric ones. Some…read morebrands in addition to Steinway Staff very friendly and knowledgeable Located conveniently at a strip mall with plenty of parking There is a small concert room in back perfect for recitals

Thank you so much for all your help with finding the perfect piano for our family. Matt was so…read morewonderful from start to finish. We are excited to be part of the Steinway family and will create many memories with our new instrument. Thank you again and again!!!!

Amazing staff and very professional. Very affordable drum lessons and lots of different equipment…read moreavailable for purchase.

Jeff Ryder Drums is a group of top notch professional and knowledgeable staff. They are very…read morehelpful and provide great customer service.