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    RDU TV Mounting & Audio Video

    4.5 (13 reviews)
    Open 9:00 am - 6:00 pm

    Services - RDU TV Mounting & Audio Video

    Home theater calibration

    TV mounting

    Component automation

    RDU TV Mounting & Audio Video Photos

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    Greyson D.

    We really had high hopes given the reviews, but we did NOT receive a 5 star experience, which was really disappointing. We wanted to move an existing TV from our living room to our 3 season room. And then buy and mount a new TV over the fireplace. We called Brendan who came out for a consultation. The quote seemed reasonable, and he said it would take 4 hours. 8 1/2 hours later, they left the job unfinished (see pics). With 3 kids, having our living room a mess was very challenging. The day started promising enough, when Rich and Anthony showed up pleasant, diligent, and competent. Anthony quickly mounting the TV in the 3 season room meeting every expectation. The crew went from two, to three...with the addition of Eric, and then to one as Rich was left alone to finish. In order to mount the new TV, they would need to cut a hole in the drywall to conceal the wires, and re-paint (with paint I provided that matched the old paint really well). My wife and I asked, as it seemed it might go beyond the four hour quote how things were going....after all, sometime projects go a bit long. We were told, "it's going good, we're getting there" Then, 8 1/2 hours later, we were told that they would have t finish tomorrow, and Eric, who had returned said it would cost me $100 - $200 for a surcharge. When I asked why it was taking so long, Eric offered two reasons......when cutting the hole in the drywall, there were several studs. (this is true, and it was very weird to see so many studs), however, the hole didn't need to be any bigger, and when the studs were discovered, if indeed it was the kind of obstacle that would double the time necessary to finish the job.....you would think that would have been the reaction at the time. Oh, also, the wall was painted red. My reply, "you've never painted a red wall before?" Well, yeah, but it's a really deep red and needs two coats of paint.....um, yeah. It was red when Brendan came in for the consultation. Frankly, this explanation was insulting. It was bad enough to hear this once, but then Brendan on the phone (who first assured me, the project would not cost me MORE, gee thanks), offered the same explanation. After making it clear, that I was not an idiot and that he clearly had underestimated how long it would take and did not have enough people working on it, Eric said that they would come back the next morning to finish.....as if this was doing me a tremendous favor, but of course, he had no choice. Rich, to his credit, was dedicated to a high quality job. And he did deliver. They returned the next day and completed the job. Unfortunately, I had to remind them to hookup our Direct TV and the Nintendo Switch to the TV...and even then, they did not make sure everything worked and was synched....but I did that afterwards. But I am grateful to Rich for his professionalism and hard work. The results are very good. I haven't read all of the other reviews, and maybe if the project is really straightforward....with no red paint, these guys can handle it. Otherwise, you're probably better off trying someone else.

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    5 years ago

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    2 years ago

    They came quick and did a great job mounting my televisions. I would definitely use them again.

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    2 years ago

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    3 years ago

    First class work and craftsmanship. I've been recommending them to everyone I know in the area.

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    6 years ago

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    5 years ago

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    4 years ago

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    Review Highlights - RDU TV Mounting & Audio Video

    We ended up canceling the Samsung order and had Brenden and his team deliver it, install it and mount it.

    Mentioned in 4 reviews

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    Element Integration - Theater for Christmas!  What a fun project. Everyone is so excited.

    Element Integration

    (17 reviews)

    I researched this company multiple times over the course of a couple years to handle consultation…read moreand installation of a large 4k TV and sound system. I was looking for people with greater experience than Best Buy. Mark got back to me very quickly and we arranged to have Karl visit us for a consultation. Karl listened to all the details of what I wanted in my setup, offering plenty of feedback on what I might expect and need. (He also took a look at my network closet, but I chose not to do anything with it.) By the end, we had probably spent an hour or more together and I got an excellent plan that we decided to go with. When my TV came in, Karl offered to come over ASAP to do the work. He showed up right on time, bringing Jeff along to do the job. They created an entirely clean setup for me, with wires running through the wall, and were able to install electricity and relocate networking cables to accommodate the mounting location. They walked me through the physical setup and the TV settings I would need to consider. During the review of the TV, *they* found a flaw in the screen and immediately let me know that they would handle getting a replacement and be back as soon as it came in. They just completed that work for me today and we went through the same review. Karl and Jeff were both great guys. (We talked horror movies and the quality of blacks in the new tech.) And something more I appreciated: they wore masks while in the house, removed their shoes when they came in, and left my house clean. I will be calling these guys again when I need something done. I trust what they tell me and they deliver on what they say.

    We hired Element Integration to mount some TVs and install additional speakers in our house. They…read moredid an awesome job and at a reasonable price. They always made sure we understood what they were going to do and where for any significant matter during the installation process. They also addressed a concern we had about a visible plug. They were thorough and cleaned up throughout. They're also nice guys and easy to talk to. Karl, Jeff and Danny are a great team and went above and beyond. Would definitely recommend them.

    Neuwave

    Neuwave

    (17 reviews)

    Our decision to hire Neuwave from new construction to ongoing service has proven to be a poor…read moredecision on our part. They numerous failures and poor quality of installation, and our service expereince with them since has been less than impressive. Most unacceptable was our service experience with a recent internet issue over a weekend. We contacted their 24 hour after hours service line for requesting service assistance, and Neuwave states you will receive a call within an hour. We called 4 times every hour and half with no returned call. Finally, we spoke to the service manager Monday, sharing we work from home, he had no response as to why a call was not received from anyone (including himself). He then elected to email us rather than call us, which leaves one to question whether Neuwave wants to speak with any of their customers. Needless to say Neuwave has totally failed to earn our business, and we will be replacing them with a customer and service centric provider.

    We had them install a home audio and video system 2 years ago. The TV installation was fine, and…read morethe speakers sound great. However, the control 4 system is always hard to use and inconsistent at best. To turn on the TV now requires 2 remotes and turning on the TV twice on the control4 remote to get the audio to play. The control4 remote LED has faded quickly, so it is hard to see what is selected. I would love to find a different system to get the TV and audio to work well.

    CPI Security

    CPI Security

    (149 reviews)

    I attempted to start service with this company and spoke with a sales representative who scheduled…read morea technician to come to my home. When the technician arrived, he tried to charge me an additional $20 for a window tag. I was under the impression that a security system should already include securing both doors and windows. I decided to give them another chance and called the same representative to reschedule. We set a new installation date for September 9, 2025. I even took the day off work to be available, but no one ever showed up. I contacted CPI and spoke with a manager, who assured me I'd receive a call back from a supervisor and the sales rep--but that never happened. This experience was extremely frustrating. If this is how they treat potential customers, I can only imagine how they treat current ones. I ultimately had to call back just to request a refund for the taxes I had already paid on the equipment. DO NOT go with this company.

    Not only are their prices higher and contracts longer than anyone else, there are predatory terms…read moreburied in your contract. Before signing anything, you should understand that you ABSOLUTELY WILL BE CHARGED 100% of the FULL term of the contract -- no matter what. It doesn't matter if you have a valid reason for disconnecting service, such as moving outside their service area (do you realize they only operate in 4 states? They don't mention this when they tell you that your contract is portable). No matter what the circumstance, they will continue to charge you every month PLUS the cost of equipment (this can be several thousand dollars) and there is nothing you can do to stop them because of the terms of the contract. They can change the amount you pay each month, they can pass fees and upcharges to you from third parties, and there's nothing you can do to terminate. It's all buried deep in the contract that nobody reads. These are not industry standard terms, and they are not made clear when you're signing the contract. Basically, unless you are absolutely 100% sure that you will definitely not have any change of circumstances for the next 5 years, go with another company.

    RDU TV Mounting & Audio Video - hometheatreinstallation - Updated September 2026

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