We're happy with our new bath/shower in the spare bathroom- it's beautiful! The entire staff at Rebath are top-notch.. from Chris our salesman, Peggy at the main office and our installers Kamen and Derrick. Polite, respectful and good at their job! Highly recommend read more

Re-Bath - Before Rebath - General Contractors Near Me - Lake Villa, Illinois

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I spent $14,000 on a shower remodel with Re-Bath in Lake Villa that is a death trap. The shower pan is so slippery it's like a skating rink. I don't know why it's even legal to continue to sell shower pans like this. It started with their salesman. He came to my house and looked at my old shower. I explained what I didn't like and that I DID like the non-slip floor and my shower head. I said the new shower had to have these plus 2 grab bars, shelves, and a small corner seat. He gave me a quote. Later, when I decided to sign the contract with them, he realized he had neglected to add in the price of the seat so that increased the price. I should have stopped then, not liking this old trick, but I signed. The shower pan said "upgraded to Re-Bath shower base" so I assumed it was the no-slip floor that I asked for. What company would sell something else to an elderly lady in a senior community. The installers were great. Very friendly and worked hard. It wasn't their fault that they had to wait so long for the city inspector to come out so they could finish. It took 3 days but they only worked about 13 hours. The result was good. Everything fit well and looked great except for the shower head and slippery pan which I didn't know about until I could actually take a shower 48 hours after they finished. I called about the shower pan and the response I got was "I got what was in the contract." How is a lay person supposed to know their terminology. I relied on the salesman to give me what I wanted. Even their instructions for cleaning the shower mentioned a non-slip surface. They refused to resolve it unless I paid an extra $250. There is a $55 spray you can put on it. That's all Re-Bath was going to do for $250. I bought the spray and had myhandy man put on 2 coats. Now it's perfect. ReBath could have done that for the good will that they have just lost. I knew I would get a referral bonus because the email I got from Re-Bath indicated I would get $250 and the other person would get $250. However, it took over 2 months and lots of emails to finally get it from them. I'm not happy with the shower head, it is a Moen as ordered but it must be the bottom of their line. I wish I could have purchased that myself since that was their only option - to me. I found out later from my sister that she had a choice. I liked hers much better. Then after all this I get a form letter from their office person saying thank you for the business and they strive for good customer service in the 1st paragraph and then 2 paragraphs about how I better read how to take care of the shower because their warranty doesn't cover problems if I don't. Not only is Re-Bath getting this bad review but I will be sure to proactively tell others about my experience. Great installers and quality of work but terrible office/customer service and salespeople. read more

we had our bathroom done by this company and the safety rail ripped off the wall and I fell into the tub and this company will do nothing to replace the safety rail. They told us anything installed by Rebath would be covered for life. This company lied. I do not recommend this company! HORRIBLE CUSTOMER SERVICE!!! read more

Kyle did an amazing job on my walkin shower. He was very polite and professional. I would definitely recommend him. Thank you Kyle Bonnie BuBolz read more

We had Re-Bath come out and quote us for a total gut of our 2nd bathroom. They came out quoted us and there was no high pressure which we really liked. The owner contacted us a few days after we signed the contract to make sure we had all details and answers to any of our questions. They started the work on time and had everything finished in 6 days. Vladimer who worked on our bathroom was very professional. Did perfect work, from bathtub. surround, floors, painting, lighting, vanity, everything. He was always on time and answered any questions we had. Everything was cleaned up each night. Great remodel and we highly recommend them. read more

Peggy answered the phone and was very helpful. Re-Bath came out on time, Hal was the contractor who came out. He was very clean. My grout all along the tub and window was getting moldy. He stripped and cleaned up everything and put on fresh white sealant. He did it all in about an hour and 15 minutes. I am very satisfied. I'm very happy. read more

Re-Bath - a shower with a white shower curtain - General Contractors Near Me - Lake Villa, Illinois

Technicians did a nice job sadly sub contractors ruined it. When estimate was done we were told when wallpaper is removed the walls will look brand new when painted which was a lie. Huge chunks of paper were left hanging and simply painted over, so bad was it I had to hire my own painter to completely do it over. The plumber left a huge mess in the basement I had to clean up myself, he put the shower head at 80" when my wife is 5' tall, never even asked what height to put it. After paying $20,000 all I asked was for $400-$500 back because of the above issues. I was told by both Lowe's and Rebath to basically pound salt. let's just say after spending 10's of thousands of dollars neither one backs their customers and only care about the bottom line. Again the techs were great but sub contractors and managements response terrible so look elsewhere read more

We hired REBATH for a complete bathroom remodel. To meet the finishing deadline Colin Richardson showed up to assist Kyle. Both gentlemen were polite, professional and conscientious about their quality of work. We would recommend ReBath and both of these young men to do your job. read more

I'm writing this review to commend the sales person that came to my house over the weekend for an estimate. Mykhaylo Malko was very nice, thoroughly explained everything to me about the process, and most of all, was up front about pricing. This was most appreciated, as unfortunately, the cost was way out of my price range, and we wouldn't need to waste hours talking about things. Although too expensive for me, for those who have the funds, I'm sure Re-Bath would be an excellent choice. Mykhaylo was knowledgeable, and again, I appreciated his up-front candor. I can only give 3 stars to Re-Bath itself because I feel the cost was a bit extreme, however, I would give 5 stars to Mykhaylo. -Mike T. Oak Park, IL read more

re-bath did an outstanding job beyond my mother wildest dream of having such a beautiful bathroom! House is 123 years old and her bathroon looks better than most new homes ! Don't ever have to worry about her stepping and slipping inside of a bath tub! The value of the remodel is more worth than safety to my mother! Kyle was excellent and meticulous with each and every aspect of the job! Brandon the plumber was right on time with passing a very critical inspection! Mike hung the shower doors and cut the recess into the window frame to the point! All the ladies at the rebate office kept me appraised of what was going on with our project! would certainly use re- bath again! M . Y. 04/01/2024 read more

Hal came out to do some work on my shower that Re-bath did. He was extremely polite, personable and completed job in a timely fashion, very knowledgeable, highly recommend. read more

We wanted to hire Re-Bath for a full master bathroom remodel and two other bath updates. We had consult with Doug 2/2/18. He said we would hear back in about a week. I waited until 2/22/28 to see if maybe they would call or follow up at least. NOTHING. So I called on the 22nd and the girl said someone would call me back same day,either herself or Doug. Jessica called later that evening saying Doug would call back the following day. No call the following day. Which leads us to today. The 24th. Almost 3 weeks later. All we were waiting for was a Quote. So we will not be using ReBath. And they just lost a $40-50,000 project. read more

Re-Bath of Chicago . Did a great job . We were guaranteed. Install by August 15 . The install was a week early . They did a outstanding job. The dream team was great on the install . Very professional. They cleaned up after the install . Scott the representative. Was here before they started . And then came back for a walk thru after they were done read more

Re-Bath - The after photo . What a great job . Very professional. - General Contractors Near Me - Lake Villa, Illinois

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They did such a great job on our tub to shower conversion, we decided to have them do other work on our bathroom. Highly recommend them read more

Re-Bath - General Contractors Near Me - Lake Villa, Illinois

After they scheduled a day to do the shower/bathtub remodel, they never showed up. We called and they said some parts had not arrived, but could NOT explain why they had not called to let us know there would be a delay. When the day finally came the seams in the block pattern in the shower wall did not match up in the corners. The shower faucet and associated hardware were installed without us choosing what we wanted and then, the description of how they worked was incorrect. The walls around the shower were left very sloppy, messy and unfinished. In attempts to deal with them afterwards, they basically said it is done, too bad. DO NOT USE this company! They are OVERPRICED and think too highly of themselves, after all, the work they think they do is immaculate, so they say. If you criticize them their response is "It's guaranteed for life". read more

I just finished my guest bathroom remodel with Re-bath of Lake Villa.. what a great experience! The bathroom turned out beautiful!! The staff and installers were wonderful to work with. Thank you Re-Bath of Lake Villa. Randy B. Gurnee IL read more