We booked a house in Palm Springs through Deja Blue rentals after a friend recommended it and I'm…read moreso glad we did. I'd much rather support a small business than give my money to a big corporation. The customer service was definitely way better than dealing with a big company. We had one question when we got to the house and we had our own specific contact at Deja Blue who responded immediately. We also let them know that we had a baby and they made sure the house had a pack and play for us to use there. I would highly recommend this company and we will be booking through them again the next time we are in the Palm Springs area.

De Ja Blue has been top notch in providing exceptional customer service to the guests staying at my…read morehouse Casa Rafael. Josh and his team have gone above and beyond and I could not be more happier choosing them as the team that manages my property. Since taking over the management of my property, more guests have booked than ever before and stellar reviews on the property keep coming in. If you are looking for a team to manage your property, look no further than De Ja Blue .

Please run, do not stop, past this office.. The customer service from this office is abhorrent…read more Cindy (not even listed as a current agent on their website) was mediocre to deal with. Shelly Saunders was absolutely rude and unprofessional. She is not listed on their website and of course she never provided her title/role she has with the office. With the MANY options of real estate professionals here in the desert, I am just baffled by those that are so blatantly rude to potential customers. So please do yourself a favor and find literally anyone else that can help you with your real estate/property management needs.

David and Donna helped us find a great condo in Palm Springs. I appreciate that they are good…read morelisteners and follow up quickly and diligently. Paperwork was very easy and quick to fill out even if we were coming from out of town. Definitely recommend PSHL!

When my wife and I began the process of relocating to the desert, we had so many questions. How do…read morewe deal with the heat? What type of home did we want? What community do we want to live in? And, importantly, how do we find the right agent? Luckily, we met DAVID KAPLAN and his partner, ELLEN PARIS during one of our many open house journeys. David was sharp, open and honest. We immediately liked him. When he introduced us to the knowledgeable and efficient Ellen, we knew we had the right team. They showed us homes we wanted to see, homes meeting our criteria but ultimately weren't right, and helped refine our search. They were patient and professional throughout, recognizing that this was our journey. When we found our home, they ably took on the negotiations, overcame hurdles, and helped us successfully closed the deal. Ellen and David did what good realtors do. They empowered us to make the decision we wanted for a place we wanted to call home.

In August we were referred to Niko Esposito of the Paul Kaplan group as we were searching for a…read morehome in the Palm Springs area. We were relocating from another state, and before we ever reached California, Niko was generous with important information for us to consider. As one would imagine, we had many questions about how to proceed and where to look. When we met up at our hotel in Rancho Mirage, Niko listened to our proposals and discussed our views for over an hour. Then we struck out for the most likely areas where we could see homes in our price range. Throughout the day, we visited homes and got to know the area thanks to Niko's expertise. When a realtor is as personable, knowledgeable and as natural an educator as Niko, it is a unique experience. She has never missed a beat when addressing our questions. Her responses to sudden questions have been prompt and extremely helpful. The escrow and closing process occurred remotely and they were smoothly managed by the CV Escrow company. We wholeheartedly recommend Niko Esposito because with her capable and professional guidance, we were able to close on our new house early in September and we are now very happily settling in this week.

A hard pass if you need a HOA management company. Do your homework before engaging this firm to…read moremanage your HOA. The firm does not have the HOA and owners as their best interest.

Wow. What to say about MaryEllen Hill. Well, to start with, know that the employees who work there…read morebreak the law. Straight up. And they are well aware of it. If they can steal your money, they will. I'll say a few things for potential renters below, but potential owners seeking a management company, I urge you to please consider using a more ethical company. If they can rip off renters with ease, they will certainly try to rip you off too. You should be concerned about a company that always has locked doors and can't accept certified mail. It is very difficult to serve them court papers. That is exactly why they do that. Their COVID excuse is bs. Look, I'm a pretty conservative guy and really try to give businesses and employees the benefit of the doubt. Buyer beware. These guys are really something else. If you assert your rights, they will be vindictive. Owners: During my year lease, they knowingly tolerated repeated police activity at my home without any assistance. I made a poor decision in joining a lease with someone I shouldn't have, but they couldn't bother to ask the owner to consider resigning the lease without that person on it. Fentanyl and methamphetamine use? Arrests? They don't care. Repeated overdoses? Don't care. Obvious disturbances to the neighbors with video showing it? Nope. The police suggested that most landlords are very willing to help in such situations. Not these folks. Renters: If you haven't signed a lease yet, DON'T. Don't be fooled by Shelley who will likely show you the property. She is in the same mold as the owner Cindy - unethical. If you have signed a lease, when it is time to get your security deposit back, write them on the 22nd day after the lease ends and inquire about the status of the return. They have 21 days to put it in the mail, but won't send it until you contact them. Contacting the landlord is the first remedy under CA law if they fail to send on time. I unfortunately waited 28 days and then they finally put it in the mail. They (very very) slow-walked repairing the heat during the winter for an entire month. We got a credit for those days about a month after it was fixed. Expect to be charged for any repairs needed to the property, even ones you didn't cause. Put absolutely everything on the move-in sheet. Small nail holes, small marks on the carpet, problems with hinges, old toilet seat that's a little loose, etc. I suspect they make up bogus receipts and charges from handymen that are literally their family members. Very hard to dispute. Look, even if you know they broke the law, it is a major headache to serve them court papers and fight with them. They are professional criminals. Don't reward these people with your business.

Anthony was the best from start to finish. We cannot recommend him highly enough. He is…read moreknowledgeable, courteous, and efficient. He definitely knows his job and does it well!

I called to interview him regarding listing my Palm Desert home... a full week passed before he…read morereturned my call, asking if I was still looking for an agent. Really? A little too late! I listed with Traci Sadler/Windmere Realtor, sold my home in two days at full price!

Wonderful experience, renting from poolside vacation rentals…read more The representatives were extremely responsive, accommodating, professional, and friendly at all times. The house I rented was beautiful and well appointed. Highly recommended in wood not hesitate to use them again

DON'T FART TOO LOUD!!…read more It was Saturday night of Labor Day weekend, around 9:00 in the evening, and we were a group of 50 year old women having a normal conversation in the pool. We were not loud, and we were not playing any music. The neighbors next door to the right (1966) were the source of the issue. They deliberately came outside to record us, listening in on a private conversation and trying to turn it into something it wasn't. Despite the fact that we were simply talking, we were recorded at the property line, and no sound measurement was ever taken. When we tried to discuss the issue calmly, an employee called the police on us stating "non compliance" and even her own coworker questioned why she did that as it was completely unnecessary. The police were called over a quiet poolside conversation at 9:00 on a Saturday night of a holiday weekend. On top of it all, we were hit with a $500 fine for talking in the pool. What made it worse is that we were never given any warning. No one ever came to us and said keep it down, or asked us to move inside, or gave us any chance to adjust. Even after the neighbor complained, which is what started all of this, they skipped straight to putting us out. No conversation, no courtesy, nothing. They just removed us. That was callous, and it showed they were not interested in resolving anything, only in penalizing us. The whole thing felt less like a real noise issue and more like a setup. It is hard not to wonder whether this is part of how they operate: welcome guests in, watch for any excuse, and hit them with fines to pull in extra money on top of the booking. The speed and eagerness to record us, penalize us, and call the police over nothing left us feeling like the fine was the point all along, not our behavior.

Our family had an amazing stay at this beautiful Orlando home! It was exceptionally clean,…read morespacious, and thoughtfully furnished, making it feel like a true home away from home. There was plenty of room for everyone to relax and enjoy our time together. The hosts were friendly, responsive, and very helpful. Their emails and instructional videos made check-in and check-out easy and stress-free. We highly recommend this home and would definitely stay here again!

Great service and people. Manages my Palm Springs home and revenue went up substantially after…read moreswitching to their program. I recommend them to everyone.

If you are looking for an AMAZING location close to downtown Palm Springs that is both luxurious…read moreand private... these are it! Yes... expensive but you get what you pay for here! Quality builder with TOP OF THE LINE FINISHES that come STANDARD! This is going to be an exclusive Enclave of Palm Springs for years to come!

From the owner: Enclave at Baristo is an exciting new residential community located on fee land in the heart of…read moreglamorous Palm Springs. 30 modern single family, private residences all offer private pools, resort-style accommodations and the ultimate desert life. There are three different floor plans with two and three bedroom options available. What are you waiting for?! Your private desert enclave awaits...

Diana was there every step of the way when we purchased our home! We knew we were in the right…read morehands!

Diane Wickler is the owner of the management company that handles my rental property. I live in a…read moreduplex with a small pool. At first my electric bill was huge and I couldn't figure out why. I called SCE and they informed me that I was using to much electricity for a single person living in a 1200 sq foot cottage. They asked what I was running 24/7. It was the pool and light timer. The pool light went on every night 6-11 unabiling me to do anything manually. Compiling electric bills and back and forth emails no help, ZERO to the point where she will not reply to issues with the home. The pool man allowed me to look at the timer, yes the filter was running 24/7 for 5 months. It has been concluded that the pool and my cottage use the same meter. This fact is not in my lease, never discussed or disclosed. An extra $200 a month is something I would of had to consider to make the move. Now I have taken control of the pool timer. Running it the hours that SCE has recommended. I'm nervous and anxious that I may be asked to leave because I continued to press on this situation. There's unexpected tension that makes me uncomfortable. Something that has nothing to do with me. I needed help to figure it out, I could not, not pay my utilities (bad credit, no air conditioning) the anguish have become too much. Arguing with the poolman (who has a key, not comfortable with) now. If im responsible for the bill we have to do it this way to save me money I've told him. The pool is not my problem! IT HAS NOW BECOME MY PROBLEM!! In the signed copy of my lease there is no mention of the pool. I have been fraudulently misrepresented and now being harassed. Filed a complaint with the Real Estate Division

Avoid this company at all costs…read more They "managed" two of my Palm Springs condos. In one instance, they allowed my condo to be sublet by someone whom I did not know and who did not have a lease agreement with me. The debacle ended in a nasty eviction and the loss of thousands of dollars. There was never any apologies for this disaster and they refused to take responsibility for it. I was baffled by their lack of accountability. Surely someone could have noticed that they had been receiving payments from "Tom" and suddenly "Harry," who is not on the lease, is making payments. But their "over promise and under deliver" motto disallowed them from noticing such things. In another instance, my condo became vacant and needed to be listed. It sat unoccupied with no interest in it for a month. When they sent an email to me stating that I needed to lower the price by $500 (a 25% reduction) for lack of interest, I became curious because Palm Springs is a fairly strong market right now and "no interest" in my condo sounded very suspicious. After a few clicks on my Mac I discovered that no one at Utopia bothered to take any interior pictures of my condo to accompany the listing. When I brought this to their attention, instead of being embarrassed by the sloppiness, Nicole, the manager, argued, talked over me, made excuses, challenged EVERYTHING I said. For example, when I said, "My condo has no pictures attached to the listing," she would bark, "It does, too, have pictures attached to the listing. Don't lie." So yes, it did have pictures....OF THE EXTERIOR. But no one is going to inquire about a property if they can't see pictures of where they will be living. But she dug in her heels and could not concede that a lack of inside photos was critical to a successful listing. Also, It was simply lost on her that, because my property sat vacant for that moth, I lost thousands of dollars. She wanted to argue that "technically" there were photos attached to the condo even though none of them were of the interior rather than say, "That is not how we like to do business, let me take care of it and we will all put in extra effort to get it rented." It was the polar opposite of a professional way to handle their blunder. If you are a property owner, be advised that Utopia does not understand they are handling an investment of yours. They do not appreciate that you have time, sweat, and money invested in your property. Go elsewhere. You will regret listing your property with Utopia.

Thank you Irene Franz for your assistance while renting and being supportive during my transition…read morewith my move. I appreciate all you do! Very professional approach and friendly to work with! Thank you, Dana Rome