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    CPM Real Estate Services

    1.8 (72 reviews)
    Closed • Closed

    Services - CPM Real Estate Services

    Buyer's agent

    Listing agent

    Property management

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    My attempts to reach out
    Jasmine L.

    Not only did my property manager not reply to any of my attempts at reaching out the whole time I lived there (9 months) they charged me $1400 to paint when I told them I spackled all the walls and asked what color the paint was. They did not tell me the color and took $1400 out of my deposit instead. Then they charged another $200 n change for repairs when everything was in working order. And another $150 for cleaning. They have horrible communication skills. I got an eviction notice with cause unless I remedied and I called immediately to remedy the situation. They didn't contact me back until the week before I was supposedly evicted. Which at that point I found somewhere else to go (which is illegal mind you) and they didn't document my account so when I turned in the keys nobody knew I was leaving. All this happened right when I found out I was pregnant so you can imagine my exhaustion and frustration. I don't recommend them at all. If I could give zero stars I would. google other property management companies. I promise you won't regret it. Anyone but them.

    What they're trying to charge
    Allie D.

    CPM sent me a bill for cleaning and repairs post-move out today instead of my security deposit. They also accidentally sent me two bills for other units/tenants who moved out. They are literal scammers. The contractor who does the "inspections"? In their pocket. Recognized his name right away on all the forms. They're trying to bill me 3600 for repairs. Estimate: $4970 for the unit next door they're billing for carpets as well. "Used for estimate--exact same set up ok apartment with exact same square footage." I left this unit in BETTER condition than when I found it. I had to have several repairs when I moved in, and was always afraid they'd do this. Good thing I took videos and photos. Please feel free to comment on the review and I'll be happy to speak with you about my experience finding an attorney.

    The hole in the ceiling I mentioned.

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    8 years ago

    Stephanie was extremely caring, professional, and patient- with a stressful situation. Thank you.

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    7 years ago

    they entered my residence without notice and when no one was home. incredibly angry that my privacy has been violated.

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    Ask the Community - CPM Real Estate Services

    Review Highlights - CPM Real Estate Services

    “I recently had an issue with water during the holiday season and Paul D.”

    Mentioned in 5 reviews

    Read more highlights

    New Foundations Property Management - Cape Blanco 2015 Oregon Coast

    New Foundations Property Management

    (40 reviews)

    As both a real estate investor and renter, and having worked with this company for numerous years,…read morewe could not be any happier with Shelly at New Foundations Property Management! The level and quality of thoroughness, which is provided for both the property owner and tenants, is bar none! It is very clear that Shelly is passionate about her business and its clients in every possible way. We value the professionalism, attentiveness and true concern they have for their client's satisfaction! We feel as though Shelly treats each rental as if it were her own property, as evidenced by our experiences with her and her company.

    Incredibly frustrated with this property service. We rented a townhouse for almost two years. Each…read moretime we submitted a work order, the managers husband would DIY fix it. Each item would stop working again within days. We took it upon ourselves to fix multiple items out of our own budget on various occasions. When leaving, we spent 3 days (about 17 hours) scrubbing walls and crevices. Even went as far as doing things not on the agreed upon Move Out List, such as extensive carpet cleaning. My family owns various rentals so we are well aware of the condition of clean that things ought to be. We received less than a quarter of our security deposit in return. This company is incredibly disheartening to work with and is only in the business to get as much money out of their renters as possible.

    Charles Point Apartments

    Charles Point Apartments

    (28 reviews)

    My family and I moved in here in February and so far it's been fantastic. I don't hear any of my…read moreneighbors, aside from walking up the outside stairs. We have 3 children whom are 9,4, and 2, as far as I know my neighbors haven't heard them during any of their tantrums. Shortly after we moved in our dishwasher was leaking, once notified we notified the office they were on top of fixing it. You can tell that they make the tenants a priority. And the office girls have been great. Just this morning my 2 year old managed to lock himself in our master bedroom and I was unable to find a key. Savanna ran to my apartment building, which is a good 3-4 blocks, to bring me a key since I was unable to go to her. All in all, I want to say I think most of these reviews are ridiculous. They actually almost kept us from applying to live here, I'm glad that my husband and I decided to try it out to form our own opinion. If you follow the rules and are considerate you'll love living here too!!

    All throughout our time at Charles Point Apartments (2021-2024) we were impressed by the rapid…read moreresponses from the staff and maintenance team whenever we needed anything fixed. The maintenance staff were always very polite and professional, and willing to answer questions or concerns. During the weekends they have an on-call maintenance man whom we met once during a maintenance emergency. The office staff have always been professional and helpful. A lawn care team comes in every week and trims, mows, and rakes the complex. The numerous garbage bins around the property are routinely emptied by the garbage and recycling trucks, and there were designated bins for Christmas trees after Christmas. They have a pool and small playground for kids, and the complex has a great neighborhood feel. Great for taking walks. I will note, because it did happen, that there was a double homicide in the Charles Point parking lot in December of 2023, and a murder-suicide in one of the apartments in February of 2024. I also observed a smashed-in car window this year (2024). Oregon in general has a lot of crime and a serious homelessness problem. Southern Oregon is not yet as bad as the Portland area, but if you are moving here from out of state you might be surprised at how bad the crime is. That being said--all three of these crimes I mentioned are not the fault of Charles Point. They do their best to keep the complex safe and well maintained, and try to give their tenants the best quality of life they can for where they are at. These instances could have happened at any of the complexes in Medford. I see a lot of bad reviews for Charles Point on Yelp, and I can't help but think that these folks were either problematic tenants or problematic applicants, as my family has had a really good experience here. During our stay we did our best to be good tenants--we stayed within the balcony guidelines, we notified the complex staff when there were issues to fix, and did our best to take care of our apartment. We got most of our deposit back. I waited to write this review until after 30 days of vacating the apartment in case there were any outrageous charges, but I am pleased to say that we received the kind of professional outcome that has been consistent with everything else during our stay. My family would recommend Charles Point.

    CPM Real Estate Services - realestatesvcs - Updated September 2026

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