I had reached out and made an appointment for them to come give an estimate to remove some tree…read morebranches and pavers. I reached out on Friday but scheduled it for Saturday. Since I wasn't sure if pricing, and after reading a few posts- I also followed up with some companies on Thumbtack. I had two companies say they could do the yard waste removal for $200 and $220 respectfully. I reached out to Andrew, with 1-800-Got- Junk, who had texted earlier on Friday to see if they could come that evening. I asked if they would be able to give a price with pictures as I had other individuals who had. I sent the photos and he gave the price of $249. I thanked him for his time but asked that we cancel my appointment. That I will be going in a different direction. He asked if there was a number he could match and I shared $200. He agreed and shared he let the crew know it was a flat $200. Upon arrival today I showed the guys the pile. I mentioned on the phone to Brandon, when he called to share he was on his way and asked where the items were, that a few pavers were out front but otherwise everything was in the back. When they arrived I showed him and his partner the spot. I shared I didn't want all the pavers in the photos I sent removed, just the scallop ones and that there's a few out front. Which would be a total of less pavers than the original picture had. I asked if I paid now or later, as he confirmed they were told the flat rate of $200. He said after when they were done. Brandon and his partner got to work. After 5-10 minutes, my doorbell rang. I was shocked it was that fast. They were almost done but Brandon shared his manager Miguel was on the phone and wished to speak to me. He said that because the pavers out front weren't in the photo it would be a different charge. Okay- I mean there were a ton of pavers in the photos sent and I didn't want them to take the majority of those but I understood. He went on to say that even though it is a very small amount of pavers, it would be an additional $100. Yes, you read that right - 50% MORE than promised for the pavers out front. I said that was crazy. He said he knows it seems like a lot but that Andrew already gave me a huge discount, so it'll need to be that price. No mention of just not taking the pavers and honoring the price agreed upon. I shared I had another company willing to do this job for $200. He then started accusing me of adding items. I was transparent and wasn't trying to trick anyone. He then started grilling me on the phone and I said it doesn't matter as he shared they wouldn't be doing the job for less than $300. I said no thank you and that the guys would need to put the items back. He laughed at me. I immediately stop them as they were about to haul another pile. I didn't realize it was almost the last pile. When I shared what occurred, they both seemed shocked of the additional $100 request, or rather demand. They did put all the items back but they threw it all over my backyard. I understand their frustration but what kind of bait and switch was that?!? I reached out to the number Andrew texted yesterday. Not sure if it goes to his work line or the company. I'm not asking for a discount nor for them to come back. I reached out to the other company and they will be coming to take care of this for the agreed upon $200. I'm not big of negative reviews. As you'll see from my profile and only write them if a line was crossed. The way I was spoken to on the phone and the way they left my yard was that line. Photos show what I sent. I told the guys when they got here they didn't have to take all of the pavers in the backyard but just the scallop ones. That there's a few scallop I moved to the driveway instead that would go. I highlighted the red section of the ones that wouldn't need to go. Again the agreed upon price included ALL of these pavers going. So swapping one those for others...don't get. Plus I understand and would have paid $20-25 more if needed. ONE HUNDRED DOLLARS...50% more. No.

1 love seat already outside to be moved to trash: over 250.00!! Very nice & professional guys but…read moreget serious. I was feeling desperate to get it moved, told there would be a refund, me being me didn't question why there wasn't one. Everybody please learn from my mistake. Check prices, don't be afraid to ask or question.

I needed a spigot changed in the dead of winter. The plumbing line didn't have a shut off valve…read more Instead of the costly repair of pulling out drywall to cut line, Chuck recommended buying the part to fix spigot instead of replacing. This was a significant savings and solved the problem. It was refreshing to receive forthright and honest repair services without attempts to mark up prices or add extensive repairs. It was my first time using GsR based upon a recommendation from a friend. I now have a trusted and reliable plumber I can rely upon. Thanks Chuck!

Respectfully, and without malice, and, hopefully abiding by Yelp rules, with no disinformation or…read moremisinformation, only good old i n f o r m a t i o n and a few thoughts for the reader --- Let's suppose that you called a plumbing company for an estimate for work you needed done. An estimate is not labor, but rather an approximate or tentative judgment about what conditions a worker will encounter and, additionally for parts that may be needed...in other words, an assessment for a potential job, no labor, work or exertion at this juncture. An employee of a company (let's say plumbing) arrives, to provide an estimate, per your request. Said employee jots down some notes -- no labor involved. Said employee then proceeds to get on a stepladder to take a quick peekaboo at an attic (the said person didn't actually go IN the attic, still assessing, and no labor or work. After a few minutes, said person immediately heads out to his truck, only to return with a hefty bill of $195 for w h a t?? you might ask. When will I get the estimate? It could be a very BIG surprise for the unsuspecting customer, but let's face it, it sure seems like working at some places can be quite lucrative because they don't actually provide an estimate--just a bill for the drive to your home. A great gig if one can get away with it. Of course, the employee does not do one bit of actual work, nor is he expected to work. You merely made a call to the company requesting an estimate so you know what the job and the cost will entail if you should choose to hire them. You're out $195 with no estimate. It's a 100% win for this company. Too bad for you, silly customer. An innocent person might suspect that this is kind of a shady practice (oops, saying shady - --that wasn't nice ---sorry). To N O T notify people to expect a $195 fee at the time of the initial call for Nothing-- one might wonder who does that? They should at least notify you that they plan on doing nothing when they arrive & hand you a bill for nothing. Does that seem wrong to you? Just asking. Let's face it, businesses are free to charge as much as they can possibly grab from unsuspecting people. Right??! Yep, and most people have a tendency to expect ... oh, who knows, maybe, professionalism, integrity, credibility & trustworthiness. Hmm, wondering if this applies to, let's say possibly, any given plumbing business that might come to mind??? Any thoughts?? Respectfully P.S. You may be interested to know that professional, credible plumbers are out there and the best part is they don't charge for estimates. I know, I found several!!

I strongly recommend C & H Plumbing. We have trusted them with our boiler maintenance, hot water…read moretank installations and other services. Our circulator pump went bad and we were without heat. Joseph was able to quickly diagnose the problem and install a new pump to get our heat back up and running. Craig is the owner and he will call you back when you have questions. C & H Plumbing is honest, fair priced and extremely knowledgeable especially with historic homes with boilers and hot water radiators.

I can attest to C & H being the best Plumbing and Boiler Repair company in DeKalb County. I called…read moreanother company and had the unfortunate experience of them misdiagnosing the problem. Called C & H one day and got scheduled for service within three days. The professionals cleaned and serviced my heating system and then explained to me, in detail what the problem was. They engineered a way to take care of the old boiler, and did it in short order. Their fee was exceptionally reasonable given their skill level and "stick-to-it" attitude. If you have an old boiler that needs repair, do yourself a favor and call C & H. p.s. I have a phone with a Tennessee area code, that is why it says Nashville for my location-but C&H fixed my boiler located at my house in Sycamore.

Quick response time, reasonable price and flexible schedule for pick-up. Excellent communication so…read morewill use services in the future.

Loved working with this company. Friendly, fast and very accommodating. I would highly recommend…read morethem to anyone needing to have things removed and taken away. Thank you for being so sweet and kind. I appreciate all that you did for me.

Had them out to junk a couch and they were super fast and friendly. Would definitely recommend and…read morewill be using again!

From the owner: Any type of junk removal from residential to commercial. Currently offering services in the Elgin…read moreil and surrounding areas and Rockford il and surrounding areas.

Always does an excellent job! He is such a hard worker and so kind. Highly recommend!read more

From the owner: Edge Property Services LLC Your One-Stop Solution for…read moreYear-Round Property Care! We take the hassle out of maintaining your home and yard so you can enjoy a clean, safe, and beautiful property. Free Estimates – No surprises, just fair upfront pricing. Leaf Cleanup and Removal - Put down the rake and sit back and relax while we handle the rest! Christmas Lights - From design to install, maintenance, and removal, we’ll make your home sparkle with holiday cheer — no stress, no hassle! Christmas Tree Pickup - Your Used Christmas Tree Picked Up From Your House and We Even Handle Cleanup! Lawn Care – Keep your grass healthy, green, and manicured. Landscaping – From design to upkeep, we make your outdoor space shine. Snow Plowing and Salting – Stay safe this winter with reliable snow removal for your home or business. Junk Removal – Clear out unwanted clutter quickly and affordably. Roof and Gutter Cleaning - Safety and Professional Roof and Gutter Cleaning Leaving You Safe From Costly Water Damage and Debris Build Up! And More! – Whatever your property needs, just ask our professional expert team is happy to help! Call or Text: 815-262-8985 Edgepropertyservicesil.com Serving Rockford,IL Rockfalls/Sterling and All Surrounding Illinois Areas Professional • Reliable • Affordable

Price, quality and timeline were great. They even picked up our materials we had bought and brought…read morethem to the job. Highly recommend

From the owner: Free Estimates Fence Installation or Repair, Concrete,…read moreDeck's , above ground pools, bricks works, Landscaping, Much More Gives Us a Call/Txt To 8159950056

We needed some trees trimmed and called Bull n Sons. They came out the next day and gave us an…read moreestimate.. we felt it was very reasonable. We called several tree trimmers and many did not answer phone. They cleaned up all of the mess and could not tell they had ever been here. We highly recommend this company.

We have been working with Bill n' Sons Landscaping for the past 5 years and are always happy with…read morethe results. They are competitively priced, hard workers and always listen to my requests. We will be using them again this year and would recommend them to anyone.