They came quickly. Emptied septic and left everything clean. Nice guy. Will call them again.read more

Appreciate this company coming out early. The tech that showed up was respectful to the property…read moreand was also very informative towards what he was doing to the septic tanks. You guys are now my go to when the tanks needs to be emptied. 6/16/2026

I'm a bit conflicted writing this review because the two young men were amazing and did a great…read morejob. However, I really feel like I was scammed and should have rejected their offer to "fix" the corrosion for $5,300, plus the flat fee of $695 to dig and inspect, plus the fee for the escrow certificate I needed to sell the property and close escrow ($6k plus!!!!). So they pretty much have you by the *alls. I negotiated the work for $4,500 and guess what, they finished in one hour!!!!! I was under the impression is was an all day job, how the heck do you charge $4,500 (after negotiating) for a total of 2 1/2 hours of work? They already knew they "WERE GOING TO HAVE TO FIX" something before they started, because as soon as they dug up the hole the big truck showed up to "pump" empty the tanks so they can make the repairs. Honestly I don't think it needed repairs and I simply got scammed out of $4,500. I long for the day when men were honest and not greedy...to make matters worst I thought I was working with Riverside Septic Pumping, now they have a 5 STAR rating...call them. I'm pretty sure this is elder abuse, especially now that I'm a senior citizen...

Very unreliable. Had appt at 12:00noon did not show up or call, I called at 12:18pm, he said…read morethey're first appt took longer then expected, they should be able to be at my house by 2:30pm god willing. Like if we don't have things to do but wait for them to show up, called another company Riverside pumping same guy cancelled appt. Don't waste your time calling this company. Tried to give them another chance once again I made a mistake on calling them.

I was selling my house and had a different company come and inspect my septic system. They said it…read morewasn't draining properly and I would need to replace the leach lines which would cost $7,000 - $17,000 and they would send a contractor out right away. This process needed permits and with permit that means time I didn't have when selling my house. I decided to get a second opinion. That's when I called Certified Septic Service. I didn't tell them I had a previous company come out. Certified Septic came out and found the drainage issue. They brought a camera and locator to stick down into the leach lines and examine what was happening. They found that all that was need was to hydro-jet the system and replace about a 3 foot section of the inlet pipe. This process took about 30 minutes and cost way less than replacing the whole leach fields. They would have had to rip up my whole driveway to replace the leach fields. I'm so glad I called and got a second opinion. I was certified within a week. Thank you for being an honest and reputable company.

Certified Septic Service I called spoke to Ricardo very knowledgeable we needed to service…read moreseptic tank plumb it out and check it out they were on time very respectful and completed the job Awesome Awesome Awesome I I recommend this company Angie very nice helpful Thank you Bless your company Roxanne

This company deserves a lot of credit they are truly a 24-hours Service Company we had an emergency…read moretoday and they dropped everything that they where doing and came out and cleaned our tank out I am truly thankful and I appreciate the service they gave us. We had called over like eight different companies who are supposably 24-hour service and they said they coulndt help us out. this company give us the best service ever.

I called a couple days in advance to set up a appointment they told me they could be at the job at…read more8:30am. They didn't show then told me they would be at the job at 10 again no show. They didn't show up till 11:00. Not reliable at all. Definitely won't be using them again

I called Guzman Septic Services to get my septic tank pumped in Riverside CA and asked them to add…read morea collar and caps so we wouldn't have to dig it up every time it needs to be pumped. They showed up right on time at 6 AM. By 10:30 AM the digging and installation were done and everything was wrapped up. Stefano was our main contact and it turns out this is a family business, his uncle and dad were part of the crew. I always like supporting family run businesses like this one. The work looks clean and professional. I'll add some photos too. They did not add anything to the price they quoted before they even saw it which I really appreciated. No surprises. Highly recommend these guys for septic work.

Amazing and professional work! Stephano helped me with certifying and cleaning out the Septic. He…read morealso went out of his way to given me tips on how to keep my septic tank healthy! A+++

We called to get an estimate to get our septic tanks pumped. We were not in a hurry but the owner…read moreRene said he would be out in 4 days which was fine with us. He was very straightforward with his estimates and made sure we understood. He ended up having to dig up the lawn in a few places to look for the water line as well as look for the tanks. In the end he emptied the tanks, installed risers (which I highly recommend), covered everything up and left the lawn looking like almost nothing ever happened. Him and his helper did an amazing job. Quality work, hardworking, reasonable prices and all around nice guys. I highly recommend them.

Our septic system needed repairs, so we contacted this company for an estimate. Initially, we were…read moretold the repair would cost around $3,000-$4,000. After we decided to move forward with them, the price suddenly increased to $6,500. Although we were unhappy about the increase, we reluctantly accepted the $6,500 quote because we wanted to get the problem resolved as quickly as possible. What happened next was even more concerning. The owner quoted us $6,500, but later one of the employees privately quoted us $8,500 for the same project. At that point, we had no idea what the actual price was supposed to be. The lack of consistency and transparency was alarming and made us question what was really going on. Despite accepting the owner's $6,500 quote and repeatedly asking them to begin the work, they continuously delayed the project with excuse after excuse. Days turned into weeks. We remained patient and cooperative, but our patience was rewarded with poor communication and constant delays. The final straw happened today. We called in the morning and received confirmation that they would arrive at 6:00 PM. We rearranged our schedule and waited. Then we waited some more. After an hour and a half, nobody showed up. No phone call. No text message. No explanation. Our calls were ignored, and our messages went unanswered. This company has now delayed our project for over two weeks and caused significant inconvenience. The issue is not just the pricing--it is the complete lack of professionalism, communication, accountability, and respect for customers' time. If a company cannot honor its commitments, communicate honestly, or even show up after confirming an appointment, it should not be treating customers this way. Please be extremely careful before hiring this company. Based on our experience, the service was disorganized, unreliable, and incredibly frustrating from start to finish.

As the owner of a plumbing company, I don't hand out five-star reviews very often because I know…read morewhat it takes to earn one. Craftsman Sewers absolutely deserves it. We had an emergency at a mobile home park where the holding tank had overflowed, causing a major sewer backup. The tank hadn't been pumped in years, making it an extremely difficult job. We needed a company that could respond quickly and handle a challenging situation, and Craftsman Sewers delivered. They arrived on time with the right equipment and got straight to work. They made incredible progress on the first day and came back promptly the next morning to finish the job. They never complained about how difficult the work was--they stayed focused until everything was completed. What impressed me the most was their communication, professionalism, and work ethic. As a fellow contractor, I appreciate companies that show up when they say they will, do exactly what they promise, and take pride in their work. If you're looking for a dependable septic and sewer pumping company, I highly recommend Craftsman Sewers. They've earned my trust, and I'll definitely be calling them again when I need their services.

Felix and his crew are amazing. They certified our septic system. Thank you!…read more Our septic tank needed 2 24" covers and 2 4" clean outs. Our septic tank was not right until they came and were able to fix it. The septic tank had to be cleaned out and videoed. What was their discovery? Our septic tank had only one 24"cover . This cover was not heavy duty either. The 4" clean outs were only 3"clean outs. Nothing was right. Also discovered was that our sewage pit had collapsed! We had to drill, hand dig and put in a new sewage pit and connect it up to our septic tank. Now our septic system is complete and certified. This represents a ton of hard work to be accomplished during very hot weather. It took almost 7 days to complete our job. This was hard and very tedious work. But Felix and his crew are always up for the task. They do work very hard. I can tell you that Craftsman Sewers are honest, they communicate to you well and they do not leave you in the dark. You will know about your septic system with them. They do keep things as clean as they can. This is not easy to do. They even hand watered areas to keep the dust down for us. It was a true pleasure to have Felix and the Craftsman Sewers crew at our home. This was a once in a lifetime experience. Does this cost money? Yes it does. But are they worth it? Yes they are. . .Everyday! Thank you to Felix and the Craftsman Sewers crew.!

Marco was excellent! He responded quickly, was very professional, and got the job done fast and…read moreright the first time. It's hard to find someone this reliable and skilled -- I'm very happy with his work and would highly recommend him to anyone who needs a good plumber.

It's such a blessing to eventually find them. It had taken me one month to get quotes from plumbers…read moreand figure out the root problems since our toilets backed up. When I was sure that we had to first replace the whole septic system, I got quotes from many companies and building 5 offered the most competitive price. I was told by some company that cheap means less quality. Okay, please use your own judgement. I can only say they are not greedy company, or maybe they use fewer workers with less time but very efficient work. Maybe no long warranty is also a factor. So it depends on what you want. And during the work, they were very transparent with each process and helped me take pictures of every step they did. Josh and Alan were very patient in answering all my questions. They even change the main sewer line connected to the tank which is not in the scope of work. And the toilet already started to flow. Josh is super honest with the price, he took down the part that they didn't do at the end. They not only saved our pocket but also the time. They did a wonderful job within a day with cheapest price which some company has to finish in a week but charge triple. They truly care not just for the money. Thank you for everything. A lot of blessings for your business.