Scammers they will keep your security deposit they don't fix nothing they are none dependableread more

BEWARE!!!y pregnant fiancé got scammed $150 for application that says right on refundable and…read morethere's multiple numbers that weve been given or found online and not a single person answer and when someone did answer they said I'll get my refund when it proccesses and hung up. the "landlord" Mitchell Drak or whoever he is wanted me to send him $650 Walmart cash deposit and they advised me it's prob a scam and now I'm realizing it is and I lost $150. who can I contact about getting this taken care of? I will be sure to get my money back. police are involved. I can go on and on with red flags but do not deal with anyone affiliated with this "company" or should I say scheme

I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

I would not recommend DeSantis Property Management based on my experience…read more After my tenants moved out on October 31, I expected my property to be prepared quickly for a new tenant. Instead, I experienced months of poor communication, delays, broken commitments, and questionable billing practices. Although work orders for cleaning and winterization were created in early November, the carpets were still not cleaned months later despite multiple invoices, repeated follow-up emails, and promises that the work would be completed. I personally visited the property on multiple occasions and found a strong animal odor, large carpet stains, tires and junk left in the garage, and maintenance items that had not been addressed. Communication was consistently reactive rather than proactive. I repeatedly had to ask for updates, and many emails went unanswered. I was promised improved communication, complimentary carpet cleaning, and removal of the remaining debris, yet these commitments were either significantly delayed or never fulfilled. I also discovered a water shutoff notice on the property because the utility bill had not been addressed. I had to pay more than $400 immediately to prevent the water from being shut off. Later, I found duplicate management fees, additional cleaning charges for work that was never completed, charges for services after I had already informed the company I was terminating my management agreement, and billing discrepancies related to the water account. Perhaps the most frustrating part was that I was repeatedly asked to lower the rent because the property was not leasing, while basic maintenance and cleaning needed to attract a tenant had still not been completed. After months of frustration, I decided to sell the property instead. Throughout the process I spent an enormous amount of time following up, documenting issues, and correcting problems that should have been handled by the property management company. Every property management company will encounter challenges, but what matters is communication, accountability, and follow-through. Unfortunately, those qualities were consistently lacking throughout my experience. Based on the delays, lack of responsiveness, unfulfilled promises, and inaccurate billing, I cannot recommend DeSantis Property Management.

Katie is a genuine professional that truly understands her buyer's needs. She is extremely…read morethoughtful and accommodating throughout the entire process -and more! With expert knowledge of the market she serves, she is quick to hone in on a client's requirements which makes for an extremely successful purchasing process.   For first time home buyers, she clearly communicated all pertinent information in a timely and easy-to-understand manner and was always readily available for open houses and questions as they arose. She advocated on our behalf with our best interests in mind. The coordination of the inspections, paperwork and final closing process were a breeze - with everything being well-prepared and executed on time.   I can't stress enough the gratitude we have for Katie being such a strong advocate through what can be a trying, stressful and difficult time. Our closing went smoothly, and we have her directly to thank. We highly recommend her services and won't hesitate to utilize her for any needs in the future.

Katie and Steve were an awesome duo to work with. They helped us purchase property to build a house…read moreon. They seamlessly handled any issues that arose. Katie handled the paperwork and logistics. Steve was hands on, meeting us at the land and making necessary calls etc. Once our new house is built they will be on call to sell our current house/land. This team is responsive, professional, efficient and diligent. We can't thank them enough for their hard work and making this process so easy.

Do NOT rent from this place. They nickel and dime their tenants, yet when you ask for something…read moresimple, like a screen for the 1980's windows, you'd think you asked for their first born. They raise the laundry prices in December, for what??? A Christmas present! This place is run by a bunch of morons. Do yourself a favor and stay FAR AWAY!!!!!

I have been dealing with mold in my apartment since the day I moved in. I have put in multiple…read morerequest to fix it and still nothing. I will be suing. The townhouses on Lincoln way do not move in. The mold in my basement is destroying all of my belongings. I have mold growing from my vents in the living room all the way to the hardwood floor. My drains are still leaking under my kitchen sink and I have put two requests in to fix them. They keep replacing the wood and not fixing the actual leak. And have the nerve to up my rent $100 last year. disgusting.

Be cautious in dealings with Sofranko, particularly as a buyer. Recently, I was in the process of…read morebuying a restaurant from a seller who used Sofranko as a broker. I wired money to Sofranko to be used as partial down payment of the property. The seller decided that he couldn't uphold the terms of our agreement. So the deal ended and Sofranko kept all of my money -- thousands, not including the legal expenses that were incurred as part of a deal that could have never happened. I wasn't their client and had no dealings with them except as a buyer of a restaurant that happened to be listed through them.

Completely dishonest company. I placed a deposit on a location, Covid happened two weeks later…read more banks would not finance until economy stabilized, after bank agreed to finance there were issues with purchase out of my hands, when deal fell through, I was told that my deposit was non refundable. Sofranko advisors were completely non existent through the entire process, now they claim they could have made fiance go through. Just completely dishonest through the whole process. Not to mention the poor seller was paying them a ton of commission. Dont give them a deposit and dont believe a word they tell you!

Very disappointed with this community management association. They completely fail at doing basic…read moreparts of their job. After snowfall, the roads and common areas were left fully covered in snow and ice, with no one sent to clean it. It was unsafe, especially for families with kids. What's frustrating is that they have no problem increasing fees every year, but when it comes to actually maintaining the community, they disappear. Snow removal and safety are basic responsibilities, not extras. Residents are paying more and getting less. Poor management, lack of accountability, and no concern for resident safety. I would not recommend this association to anyone.

My ex husband owns the townhouse at 102 Pine Valley Drive in Imperial, PA. Once I discovered that…read moreour three adult children had been forbidden from going into the basement or the access the fuse box, I moved my ENTIRE world back in to start helping with bills. When I attempted to notify the police and his father of the code ordinance violations (the building itself as a tenancy when he is rarely conscious there -- as a foul tobacco-spitting night janitor at RMU who needs to sleep ten hours a day), I somehow got committed to a mental hospital to an involuntary psyche commitment, and he and his best buddies Scott and Katie Zanella had a good laugh about it -- since Scott works for Howard Hanna, sold Mike this house, handles all the software so my email never goes to the right people, and even invited him specifically to their daughter's graduation party last sunmer. As for me, I missed my daughter's graduation ceremony as the police hauled me away when I showed them the house. Without an actionable step to prove I was "a danger" to my ex husband, the 302 was not even legal. But then again, who cares about that in North Fayette when child predator Anthony Saveikis's local magistrate sign still hangs (county ordinance violation), so no one can quite tell just who the local judge was who signed that last order.

We have been searching for a bigger place for months due to welcoming a baby and having a 5 year…read moreold. We viewed a property through Premier, absolutely loved it and promptly applied for it. Paid over $200 for the application fees and pet service fees. They requested proof for my boyfriend's employment due to recently starting a new, better paying job because it "qualified us over the income requirement" no problem, it was quickly emailed to Mike, who we were working with. Went a week without any communication, we contacted Isra, who contacted us back decently quick and informed us that Mike had "misplaced" what we emailed him and she needed it sent to her. It was sent over the same day. Waited another week without any communication, called the office, was told we would be called back because it was "now being decided by the owners" 4 days later we received a phone call from Mike stating that the owners had chosen the other applicants because they submitted the deposit with their application, "which gave them a better chance" We were NEVER informed that we needed the deposit submitted with the application, on top of the over $200 in application and pet service fees. I don't recommend this company to anyone looking to rent.

Awful company. As written in other reviews, the communication is non existent. phone calls aren't…read morereturned. The only calls answered are the extension to schedule to view a property. The rest go to a dead unreviewed voicemail. Zero accountability. There is no one in charge of the office, and they will change the "property manager" at will so there is even more confusion. Think, "a moving target is harder to hit" philosophy. Additionally, they will attempt to have you perform the functions of office staff (without compensation of course). for example, a new computerized application process went online and we were unfortunate to be the first to use it. There were so many problems with it, likely because no one had tested it before making it active, that they asked us to make a list of problems with it so they could work on it. we politely declined and had to use a paper application. Also, they will attempt to have you be their maintenance tracking coordinator by downloading apps or interacting with websites to enter work order tracking information for them (also uncompensated office staff work). We had a house fire and were forced to rent while our home was repaired. After having to deal with this property mangement company, we gained some empathy for people who are not in any other financial position other than having to rent and are forced to deal with these types of awful companys. If you have to rent, try to use another company.

Angie is amazing! We found her through reviews, then talked to some locals about her character, all…read moreof which assured us she really was as awesome as she sounded. Her confidence and kindness made it possible for us to find a home when the situation was stacked against us. With an incredibly competitive market, short time frame, and tight budget, Angie pulled a deal through for us that exactly fit our needs. We were actually not able to visit Pittsburgh for the process and were able to trust her enough to facilitate the deal by phone and FaceTime. We can't recommend her highly enough and will definitely use her again with future deals.

Angie went above and beyond to make the whole process of selling our home as painless as possible!…read moreShe really took the time and research to help us make the best decisions to make a quick sale and also get the price we wanted. Her positive attitude and constant communication made us feel comfortable the entire time. She also gave us great tips and has good connections for any repairs or items you need help with fixing up your home in preparation to sell. I would highly recommend her to anyone who is selling or buying a home. Angie really is the best!!

DO NOT RENT FROM ARBORS MANAGEMENT!!!…read more They don't answer the phone. They don't call you back. When you have a problem, it takes too long to get things fixed. They make false claims to keep your security deposit. If you don't like being ripped off, steer clear. A very close friend rented from them for over two years. There were two maintenance issues that I'm personally aware of. One left the tenant without use of the kitchen sink for a week after management was able to be reached. It took several days for the tenant to be able to notify them of the problem. The second issue was a collapsed retaining wall that spilled out into the driveway rendering the garage inaccessible. This was never repaired prior to move out. The tenant did a walkthrough of the unit prior to turning over the keys with an Arbors representative who claimed everything looked great. The tenant received notice from Arbors that the water/sewer bill was more than 3 times any prior bill during the tenancy. (Exceeding $300. Tenants don't receive a bill. Arbors does.) The tenant was in the process of moving and not even living in the unit at the time of this supposed ridiculous consumption. The charges were deducted from the deposit paid at move-in. In addition, the tenant was charged $125 for cleaning the kitchen and the bathroom. I personally cleaned both rooms so I know this was absolutely not necessary. I'm very picky about cleanliness! Both rooms were cleaned and sanitized thoroughly. I should have taken photos. This sort of theft enrages me. Sadly the tenant has no way to prove the lack of water consumption. If I had taken photos it may have helped as far as the cleaning fee. The tenant even steam cleaned the rugs. Supposedly it's in the lease that this is a requirement. I've never heard of such a thing. Hopefully this information will caution others and prevent them from having the same experience.

This company will only ever treat you like a paycheck. They have forced me to pay a monthly fee to…read morewaive the insurance requirement despite me having insurance and providing proof of the insurance 10 seperate times. In the .01% of times they even responded to me were insanely rude and inhuman. Considering how much money they take from me, you'd think they could at least pretend to acknowledge me as a person- apparently that is asking far too much.