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    DeSantis Property Management

    3.3 (14 reviews)
    Closed 8:30 am - 4:30 pm

    Services - DeSantis Property Management

    Listing agent

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    HORRIBLE COMPANY!! [[HIGHLIGHT]]BENJAMIN WAS A NIGHTMARE TO WORK WITH!![[ENDHIGHLIGHT]] Would never ever deal with them again. I am a young parent with a four year old daughter and we needed to move quickly. [[HIGHLIGHT]]When I found a house through this property management, they told me whoever "won the race" of completing the application and getting accepted "won".[[ENDHIGHLIGHT]] I loved the place and I did the application the same day as soon as I left the property. Almost a week later I was told that I was approved. They said as soon as I make the deposit, it's mine. I immediately went on and made the payment($1700!). Not even 10 minutes later, BENJAMIN texted back and said sorry you actually don't qualify and we are going to refund you and cancel your move in! This was due to an issue with my credit. Which- THEY DID NOT VERIFY! They had me send a screenshot of my credit- my name and none of my info on the screenshot, which was completely unprofessional and in appropriate! So honestly, I could have sent a screenshot of anyone's good credit and they would've just taken it! [[HIGHLIGHT]]The office manager DONNA told me since I am a student, I was allowed to have a co-signer. She told me they have to treat everyone fairly. After trying to get ahold of BENJAMIN for a whole day, he just kept telling me no. No i couldn't have a co-signer and no I was not getting this house.[[ENDHIGHLIGHT]] DONNA told me she would have my money overnight shipped back to me, but now I am being told they can't do that and it has to go through certified mail, taking even longer. So no, I was not treated fairly by this company, and now I am stuck waiting up to 3 days for my deposit back! All because they made a huge mistake. [[HIGHLIGHT]]BENJAMIN WAS RESPONDING TO MY TEXT MESSAGES BUT WOULD NEVER ONCE PICK UP MY PHONE CALLS.[[ENDHIGHLIGHT]] DO BETTER AT YOUR JOB!!

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    30 days ago

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    5 years ago

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    6 years ago

    Chris and team did a great job renting our property in 30 days with a great tenant. Thanks!!

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    Pittsburgh Property Guy

    Pittsburgh Property Guy

    (2 reviews)

    North Side

    In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

    My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

    Real Property Management Pittsburgh

    Real Property Management Pittsburgh

    (34 reviews)

    Shadyside

    RPM Pittsburgh has been managing my house for 6 months and I am quite happy with their services…read more I'd recommend them to a friend. Pros: - They take care of all repairs and let me know about any unexpected costs as they happen. - They scheduled extra work (termites, fall maintenance) when I asked for it, took care of everything. - I get a monthly statement about income. When the statements look confusing I email RPM and they always explain the charges/income. - Direct deposit to my bank account. Cons: - It took them a few months to replace the garage door on my house, which didn't affect me much but might have made the tenants a bit unhappy. - Sometimes it can take a few days for my property manager to get back to me via email.

    DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

    Community Management Advisors - This is an example of the cement projectiles that were sprayed onto my brand new vehicle.

    Community Management Advisors

    (3 reviews)

    I would give 0 stars if I could. They are not BBB accredited. My HOA unfortunately switched to CMA…read morerecently and it has been awful. The assessment fees keep going up, there have been special assessments and yet the property looks terrible. Rotting decks, no landscaping, not even mulching or tree and shrub trimming, residents are doing it themselves just to try to keep some visual appeal. They don't respond to emails or letters but will send a letter and charge you $45 for the letter. Interestingly, they have time to send near constant emails about nonsense like pool toys in the pool. They charge late fees if you have $5.00 in arrears. They won't answer you when you ask questions about fees so they can keep accumulating late fees etc. I'm not sure how long our contract is but I will be pressuring my HOA not to renew

    If you want to give your $$$$$to people that dont care or even return a phone call, this is the…read morecompany for you. Our quality of life decreased greatly when this company was brought on. They ignored gas that leaked into our entire building because it was a weekend and said they would have somebody out in a few days. They are lazy and not respectful of the fact that they are managing people's homes. I got called a liar by the owner when I said that his agent did not call me back despite a dozen phone calls. I had to actually print off my phone records for him to believe me. If I could give them zero stars, I would.

    Lobos Management - my bathroom ceiling after they "fixed" it and the leak came back

    Lobos Management

    (224 reviews)

    Shadyside

    Lobos management has its good and bad. I will start with the good…read more Good: There are some really responsible daytime customer service members. When I just moved to my apartment in mid-August 2022, a power outage happened specifically to my suite, leaving me totally in the dark. I called customer service the next day, and the lady who answered my phone was straight to the point, told me it was a serious matter, reported the incident, and a technician came to my apartment and fixed the circuit that afternoon. The lady's name is Bethany, and she is the best thing about Lobos Management that I encountered so far. Aside from Bethany, there was also another customer service lady who guided me through the payment site, and I believe I left Lobos Management a 5-star because of that. Now let's go to the bad: Bad: There are two really bad things about Lobos Management that I encountered so far. The first is the emergency customer service line. Emergency service line: As I mentioned above, an outage happened to my suite an evening in mid-August. My intuition was to first call the emergency customer service line to see if they could resolve my issue. However, the Indian customer service member was ingenuine, irresponsible, and non-functional. He told me in the phone call that he would contact a technician, and did not call me back to give me an update after 2 hours of waiting. I stayed up until 2 am that day just to keep waiting outside in the hallway and call him again and again continuously for 6 hours just to ask for an update on the status of my case, but he just kept being so ambiguous and slippery with his response that I could not formulate any expectation on when my case could be at least reviewed. To be fair, I knew that night the company could be short-staffed and that my case could not be processed that night. I even told him that I could accept the possibility that my outage could not be resolved that night but I need him to say it just so I could at least know I could go to bed without a technician knocking on my door at 5 am, but he just kept on being ambiguous and saying sorry. I later gave up hope and went to bed. As expected, he never called me back, and I had to call day-time customer service the next day to resolve the issue. I actually experienced another incident where that specific emergency line was useless, but I just don't want to waste my time listing it out.

    Do NOT rent from this place. They nickel and dime their tenants, yet when you ask for something…read moresimple, like a screen for the 1980's windows, you'd think you asked for their first born. They raise the laundry prices in December, for what??? A Christmas present! This place is run by a bunch of morons. Do yourself a favor and stay FAR AWAY!!!!!

    DeSantis Property Management - propertymgmt - Updated July 2026

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