This is for call back due to defective double kitchen sink…read more Plumber Korey was on it and he was assigned the job and did great job and due to my earlier frustration with slow office support (they should just say they are understaffed and slow) that he would follow-up with me. They are on the higher $ide but are worth it. I joined Ohana Club for just in case.

Steve's quote came in at 8-9x higher than two other licensed plumbers…read more My elderly mother contacted Steve's after seeing their advertising and requested a quote to fix a leaking solar water heater. They came back with a proposal of $35,000. After reviewing the itemized estimate, I immediately advised her to get additional quotes. One line item alone was $1,660 to install four hose bibbs (spigots)--something she never requested. There was no discussion about adding new hose bibbs or performing related work throughout the house that would justify this charge. For context, hose bibbs are inexpensive parts (around $5-$10 each at The Home Depot or similar retailers) and typically require minimal labor. We obtained two additional quotes from other plumbers: $4,500 and $3,900 for the same repair. Based on this experience, the pricing from Steve's was extremely inflated and concerning--especially given that the customer was an elderly homeowner. If you consider getting a quote from Steve's, I strongly recommend getting multiple estimates before proceeding.

They gave me a reasonable quote to repair my shower, but I decided to try it myself. If u ever need…read morea plumber, I'll contact Aloha Aina Plumbing.

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

I can honestly say that Joseph is by far, the most thorough young man I have ever met. He thinks…read moretings through thoroughly, before he proceeds with a job. Takes his time, knows what he is doing. I am very lucky to have met such a wonderful knowledgeable employee. Thank you for sending him to me. PS Take care of him . You don't ever want to lose him. He is a treasure. Diane Tippett

I called requesting a quote just to remove the solar panels for the water heater that came with my…read morehome as I have to replace the entire roof because of damage from the Kona Low. They needed to send someone out here to see it. I found this strange. I seriously just wanted the quote as their phone number was on my water heater so they would know best what to do. I knew already that this may just be a grab for money since I want the quote and I'll just take the fee. Turns out taking off and putting back on the solar panel is a big cost. What I thought would be about 1k was over 4k. A quarter of the price of my roof project. That's not the expense I thought it would be and I did this to be fair since the roofer has an upsell to remove it and place it back on. Needless to say, I'm going with the roofer's price.

Thomas Gulia-Thoene from EPS was able to take care of our plumbing issue. Thank you so much for…read moreyour professionalism and diligence in working to get the job done so quickly.

Here are the facts about my experience with EPS:…read more 5 years ago I hired EPS because the washer was backing up into the kitchen sink. They talked me into a total relining and epoxy of all pipes in the house which cost quite a lot! Yesterday the washer backed up into the kitchen sink again. I called EPS and they came out and quoted me $850 to snake the washer drain line. I explained that they had repaired it before and that I should get a discount at least. They said because that was a branch line they considered it another problem and would not discount the price. I sent them away. Steve's plumbing came and snaked out the washer line for $450.

I must have forgotten to give these guys a review. I've used Oahu Rooter's service over the years…read morefor blockages and eventually a full hydro flush of my sewer lines. I appreciate that it's a small family run business that takes pride in what they do, and they've always tried to accommodate me with quick scheduling in emergencies. I can always trust that they will give me an honest opinion, fair pricing, and do great work. I've been so pleased with their service that I've referred them several times to other people I know who have been happy to have found them as well. It's great to know that when things go wrong, I can give Louie at Oahu Rooter a call. If you're looking for a reliable, trustworthy, and fair plumber, give him a call too.

Louie and his "assistant" did a timely and good job the first time I used them, which I praised…read moretheir work on Yelp. The second time I called Louie to replace a sink, I had to go purchase the sink and it took him two additional visits to mount it, and he charged me over $700. Not having any other names of plumbers, I called him again when two of our toilets needed a simple adjustment where the water stopper did not plug properly. He never returned my phone calls. * don't you find it odd that he never allows Billy to speak?

Saturday morning, after 14 yrs my water heater finally tapped out and started leaking through the…read morebottom insulation and panels. Thankfully, we caught it in time!! No water or mold damage to my unit or the connecting unit.. whew...!! I messaged a few companies via yelp and some were very slow to respond (days later), but Allen's Plumbing were surprisingly instantaneous. I'm sure it was a bot at first, messaging me for heater info, but once info was submitted, Kane (Allen's rep) contacted me and started appointment process. By Sunday I was locked in for a job assessment appointment. Though there was some unplanned, uncontrollable challenges the day of assessment appointment, Kaohu (Allen's scheduler), was able to request necessary information / photo's to keep the work process moving forward. Thankfully this made things so much easier and faster. By the end of the phone call I was booked for heater replacement. Following day I received another call from financing as I chose to finance the repair instead of out of pocket.. (yes they have financing options).. they let me know that I was approved for financing and that they would furnish me with a quote. Later that day I received the quote for 3 repair options: 1) replace in kind, 2) replace entire system: heater, solar panel, circ pump, piping and valves, or 3) downsize and upgrade to hybrid system. The quote was very transparent! Cost to replace, discovery work, tax credits and even cost of equipment and valve replacements that was not included in option 1 package. I took a gamble and chose option 1 - 'replace in kind' hoping my existing equipment and valves were still good and functional. Thursday came and the technician's showed up.. I call em the 3-J's: Jonah, Jesse, and Jaren (haha). They got their tools and equipment situated and got right to work. Pulled out the old heater and installed new heater. Relocated existing pipes and circ pump to now sit on top of heater, freeing up some space in my already small/ storage less townhouse.. The team was very polite and kind, worked well with each other and very respectful with noise.. I almost forgot they were out there working lol. Anyhow, the boys got it done, left the place cleaner then I gave it to them and walked me through the install and changes before they left. Really appreciated the work they did and how professional they were. Side note: option 1) replace in kind. This option did not include circ pump, mixing valve and or controller. If my equipment didn't function correctly it would have been additional cost to me. So big gamble on my part. I'm highlighting this because the guys made every effort to inspect existing equipment and since found in good condition, did not replace it 'just to make the sale'. So I felt effort and honesty should be highlighted in this review. I really REALLY appreciate that about this company and work crew. They weren't out to take my make money. Overall.. great job to the 3-J's and admin team! I highly recommend Allen's for your next job. Mahalo for making this experience a less painful and enjoyable one. A hui hou -Happy Customer

We have used Allen's Plumbing multiple times to repair both residential and commercial leaks. They…read morehave consistently been responsive and professional over the years, albeit a little pricey, which is warranted because of their responsiveness. Today, however, was a different story. Today, Saturday at 1:00 pm, a second floor office tenant called and said a water supply pipe in the shared Women's bathroom was leaking and there was a lot of standing water on the bathroom floor. She said she shut off the supply valve but water continued to leak. I immediately called Allen's Plumbing because of their past responsiveness and repair excellence. However, their answering service took several minutes to record the service request. When giving her the address, I must have had to say and spell "Waialae" five times before she got it correct. She told me Allen's would call back in 20 minutes. They actually took 39 minutes to call back. The kicker was that after I had explained in detail to the answering service that a pipe was leaking and we needed service immediately to repair since the shutoff valve was not turning off the water, and water was all over the floor in the second floor restroom and leaking into the first floor bakery, the Allen's Plumbing nitwit who returned my call asked if I needed immediate service or could wait until a future time for their service. When I reiterated to the nitwit that the pipe was leaking and this couldn't wait for future service, he said we don't have anyone to do the repair today. I am thinking, then why the F ask if I need service immediately? So bottom line, don't call Allen's Plumbing for repair service on the weekend, or if you do, find out first if they can do a repair immediately.

Shayne is the best in my opinion. Straight forward and pinpoints it every time-- Chelsie is always…read moreprompt with keeping us updated on his ETA and they do their very best to come out as quickly as possible. They work well together as a team and we have so much trust in his integrity, experience and knowledge that he's welcome to come when he can because Unforeseen things happen especially in emergency situations and sometimes other jobs he has takes a little longer but we've known him for a little over two years now and couldn't be happier with how helpful they've both been in taking the time away from other jobs to help us when we need help. Shayne takes pride in what he does and tries to give you options that best fit your needs. Highly recommended him, He's the only guy we trust. You folks truly are the best, thank you for always taking good care of us.

This company is so far the BEST service I've had since I moved to Hawaii…read more Professional Affordable Quick N most of all Honest. Something not easy to find. Highly highly recommend them! They even came within an hour of calling them n worked till night on a holiday. Didn't even charge extra! Michelle Retired Air Force

Been using Hirayama Plumbing for years, usually they provide quality work. This past service was…read moreunresolved after 2 calls, charged for the 2nd call when problem wasn't fixed after initial call. Spent $$$ on a service that never resolved issue. Ended up calling A-1 Budget Plumbing who resolved issue in less than 1 hour with comparable pricing. Service: toilet flushing not strong after plunging

Excellent response time to service request. Efficient assessment and resolution of problem. Highly…read morerecommend for plumbing services.

Brenton fixed the plumbing today He did an excellent job…read more On time Diligent worker Speedy service

Water heater maintenance. Great communication. Will definitely call again for follow up.read more

Truly helped me and my family out and saved us a ton. You saved our weekend thank you so much!…read moreWould highly recommend to others!

This company is the real deal when it comes to saving their customers a ton of money on unnecessary…read morework and repairs. It started with Joanna patiently fielding my questions and giving me a good faith estimate on the work I requested: Kitchen faucet replacement, running toilet and water heater temperature. It ended with an extremely efficient Lyle replacing the faucet quicker than I could reconnect to the internet (seriously, that really happened). He also graciously took the time to explain and educate me on why the toilet is fine with just a few minor adjustments and how my electric bill could be unintentionally impacted with raising the temperature on the water heater. Lyle could have simply replaced the valve and flapper in my toilet and easily adjusted the thermostat in my water heater as I requested, but he didn't. He chose to save me money instead of pocketing additional profit for his company. In this day and age, that rarely happens. What I experienced today goes way beyond great service, but even greater people that stand behind their business. Mahalo & Aloha, Legacy Plumbing!