Professional services provided from initial consultation and quote with Palani and…read moreinstallation/replacement of split a/c unit by Scott. These guys are good! Very proactive in communications.

We requested to have our 5 split AC units cleaned. They were super easy to schedule and texted and…read moreemailed reminders. The emails even included quotes and links to submit for rebates and discounts. The crew arrived right on time and were open to all our questions. They offered ideas and said they would take a good look at all our concerns. They were informative the entire servicing and often invited me to come see or show me items. They even took photos for me during the work and texted me to have for future reference. They also did not try to upsell or just tell me to buy more or get more service, but gave me real options. They were upfront and honest, but still friendly and considerate. Very respectful of spaces, quality work, and left me happy to leave this review.

I had my Rheem central air unit serviced. The woman I spoke to on the phone to set up my…read moreappointment was personable and professional. Technician Trent was prompt and also professional. Overall, I had a very good experience using this company and would definitely use again.

I had two chill water a/c units serviced. From scheduling the service to the payment, easy and…read morequick process. The two technicians, Trent and Keau, were on time and professional. I will certainly use APB again.

Just had our bedroom split AC unit serviced for the first time since we bought it about 5 years ago…read more(oops). It was feeling not quite as cold and the fan seemed like it was working a little harder, so I wanted to get it cleaned before the hot summer months hit! I *hate* making phone calls, but the receptionist was SUPER nice, so that immediately put me at ease. Their quote was flat rate and very reasonable so I was happy I wouldn't be guessing how much it would come to at the end. She apologized for not being able to get me in the week I called but was able to fit me in the next week - which was faster than I had expected! The technician came at the quoted time and took about an hour, which is how long they had told me on the phone. It says something about other companies on island that this is a noteworthy comment! He was very friendly and worked quickly and efficiently. He showed me the visible spots he had cleaned, but the best thing is now our AC is back to being icy cold - I had to bump it up to make it warmer! - and it smells nice and clean. I paid in cash (there is a fee if you use card. You can also write a check if you prefer). We will definitely be happy to use this company again in the future!

I've been meaning to get on here and write this review for this company. Want to give a shout out…read moreto Raberta (not sure how to spell your name sorry) the nicest girl who answers the phone every time I call. She's knowledgeable, kind, and doesn't rush you off the phone. She seriously takes time for each customer to make sure the problem gets solved. Also, thanks to Damon for working with us. We're the type of family to pick a company and stick with them forever and I'm so happy we found this company for our AC needs. Although ACs are expensive, they always work with us to find the best solution to the issues we are having. They've been doing our cleanings and repairs for years now. Just wanted to say mahalo!

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

Updated Review (05/08/2026): Woke up this morning to a wet spot on my couch. Can you guess what…read morecaused it? Our a/c is still leaking, even after someone was sent to remedy the situation. This is so unacceptable. I paid over $400 to get my a/c cleaned, and now I'll probably be stuck with an even bigger bill to get it repaired or replaced since something is clearly wrong with it now after this company 'cleaned' my a/c units. Buyer beware. Further Update (05/08/2026): The company contacted me via text, and it is clear they are not capable of properly assessing an a/c system prior to beginning a service nor are they capable of handling systems that drain into a single drain line. A quick Google search indicates that two a/c units sharing a single drain is not uncommon, so I fear for others who have the same type of system as me. While they remained professional in their communications at first (which was the primary reason for my initial revised 4-star review), it is apparent that they do not have the knowledge or skills to properly complete the job for which they are hired and they aren't willing to take accountability for damage that they caused. If they didn't know how to handle a system like ours, then they should not have performed the service in the first place. Our a/c units were in perfect working condition (no issues, no leaks) before they came to 'clean' it for us. We've scheduled to have another company assess the damage and repair it for us, which will now cost hundreds of dollars more than the initial cleaning cost. For this reason, it is not hard to see why a customer would give a 1-star review and a strong 'do not recommend' warning to others. Text conversation with the company is included below for reference.

We were interested in installing whole house fans in our garage and home to help cool both down…read more After talking to two neighbors who had Island Cooling install fans in their homes we called Ivan who immediately came out to the house and assessed our needs. Within a couple of weeks we had the fans installed and we couldn't be happier. Both the home and garage are MUCH cooler. We have an upright freezer and stand alone wine cellar in the garage that both generate a great deal of heat. The garage is 15 degrees cooler with the fan.

I can't speak highly enough of Island Cooling! We had a whole house fan installed in 2018. When the…read moreswitch recently stopped working (likely due to power issues), they came the same day to fix it, and gave us tips/reminders on how to make the most of the fan. Friendly, prompt, excellent service.

After dealing with a broken A/C for three miserable months, Kung Fu Air Service completely saved…read morethe day. I originally reached out to the company I actually purchased the unit from, but they were absolutely no help and ended up completely ghosting me. When Kung Fu Air Service stepped in, they got right to work and successfully fixed the issue. They are professional, reliable, and effective. All of my future business and referrals will absolutely be going to them. If you want the job done right, skip the headache and just call Kung Fu. Highly recommended! "Real kung fu is not about fighting; it is about excellence, discipline, and mastering the task at hand." These guys truly live up to their name! Haya!

Yelp'd on Tuesday. Set up appointment for Thursday. Confirmed the 5 ton central unit lived a full…read morelife nad passed. Would have come Saturday, but was holiday weekend. Arranged for Wednesday am. Big equipment - 3 man haul and install, but cool air in under 6 hours. Long day completed with good clean up. Company is responsive with conscientious employees. Sam really knows his stuff.

My 14 year old Mitsubishi split A/C system finally gave out after years of great use. Pristine Air…read moreConditioning quickly assessed my needs and sent two expert installers to replace it with a new outdoor unit and two new wall units inside. They did a complete replacement in 4 hours, it was, neat, seamless and the installers answered all my questions and also gave me some maintenance tips. It's running cool and quiet. Highly recommended!

Had a leak with my split unit outside condenser and Pristine AC was able to give me a quick reply…read morewith a fair price estimate. Technicians who came out for the repair were knowledgeable and customer friendly. They were able to work with my work scheduled and fit in an appointment where i dont have to take the entire day off.

Air conditioning repair in Honolulu, Hawaii…read more.. Our chapel felt like a sweatbox. Several people played with the remote control, but no one could get the temperature lower. I think the air conditioning wasn't working for about a week, but yesterday was the last straw. Father Adondee looked at me and said, "You'd better call someone." "Yes, Father!" I looked on my Yelp app for air conditioning repair and Jimmys AC Repair & Maintenance was the first business that popped up. This company had good reviews, so I called and they answered the phone right away. I told them that we were suffering and needed help. The receptionist said they would be there the next day... He stated that there's a flat fee of $250 plus tax to diagnose the unit. Okay... Thank you!!! Jimmy called before he came over. He was very professional and efficient. He introduced us to Jeff, his coworker that he was training. Cool! We showed them the unit. They opened the panel, and diagnosed the problem quickly! He explained everything well and understood that we would have to go through the Finance Council to approve a new air-conditioning unit. Jimmy understood that it would take time and that if we wanted to get other quotes and compare, other companies could be cheaper and that he's not the cheapest... but you get what you pay for... Thank you so much for your promptness, knowledge, and help! We appreciate the cash discount and will keep in touch!

My mother-in-law asked me to find help for her portable AC unit, and Jimmy responded almost…read moreimmediately. After I explained the situation, he told me straight up that sending someone out would likely cost more than the unit was worth and that any company willing to do so would probably just be taking my money. He also patiently answered my safety questions instead of trying to scare me into a service call. I honestly can't remember the last time a repair technician talked me out of spending money. It was one of the most refreshingly honest interactions I've had with any service professional. Jimmy earned my trust in a single conversation, and that says a lot.

Requested home A/C diagnosis, repair, and service for mini-split wall A/C units from Mitsubishi…read more Spencer reached out through the app and left his contact info. I called and he picked up right away. Was able to schedule me within the week. I received confirmation texts from Spencer and arrived right on time with his son (family business). They diagnosed the issue (had to use nitrogen to search for leaks since completely out of refrigerant due to a leaking valve stem). They replaced the stem and recharged my refrigerant. They assessed the units to ensure that everything was working properly. Charged $792.67 to my card. They were completed with everything in just over an hour. I highly recommend Spencer with AirEsthetic! Very professional and was upfront about everything he was doing and how much it would cost. Thanks again Spencer!

Spencer was able to come out and assess my split AC unit within half an hour of my call to him! He…read moreand his partner were professional and efficient. He gave me an estimate of the repair the following business day. I told him I was going to get another quote and get back to him. I ended up going with Spencer for the job and I'm currently waiting on the part to come in . I will definitely refer Spencer and his team!