Kwesi and Roger were quick to respond and took care of us at a great price! Could not have asked…read morefor a better experience!

I will sum it up in one word, AWESOME! I was without hot water and when I called, a plumber was…read moreimmediately dispatched. Vincent assessed the problem and clearly explained the pros and cons for fixing the water heater vs. me purchasing a new one. When I asked how soon could installation occur, to my surprise Vincent responded, "Today!" The owner, Kwesi, assisted Vincent with the exchange of the old and new water heaters. Both gentlemen were extremely professional and didn't mind answering my questions. I highly recommend Xpress to anyone having plumbing issues.

Garfield-Loganville GA…read more I had a leak between my water meter and shut off valve, Nick came and changed out the compromised galvanized piping and replaced with pex piping and brass fittings. He was quite accommodating, professional and experience, easy to talk to and was more than reasonable with the agreed price. They gave me valve for money and im pleased with the job and the quality of workmanship overall, He cleans up nicely and showed much respect. I highly recommend this pluming company, and will be using them in future.

outstanding and very professional service! this company is hands down the best in town and makes…read moresure whatever it is that needs to be done is done RIGHT!

If I could give P & D Drain Service 50 stars I would. If you need drains cleared, small or medium…read moreplumbing jobs including water heaters, disposals or fussy toilets - look no further. Sondra, Peanut & Jessie are THE BEST. I am a property manager with 25+ properties. I deal with A LOT of plumbers, electricians, painters etc. I try to use the same team over & over but recently my regular plumber for this area starting flaking out. I called lots of companies to service an emergency water heater filling our bottom floor with water early Saturday morning - yikes! I highly recommend P & D because 1. They answer the phone. 2. They provide quick service if you are unfortunately experiencing an emergency as we were. 3. They have been doing this a very long time. They know plumbing & drains - they are pro's. 4. They are honest & won't upsell or pad their rate with unnecessary charges 5. Their rates are competitive but their service is above & beyond fantastic. 6. They care about their customers & have great customer service. 7. Whatever you need done - short of a full house re-plumbing they can take care of the job, if they can't do it they have referrals to help you - they won't leave you hanging or take on things that outside of their speciality just to make a quick buck - they are trustworthy. 8. Their work is solid, great quality. 9. They are reliable - even though they were already on another job they took a team member & helped us with our emergency & then schedule the non-emergency part of our job for a bit later - they communicated well thru the whole process 10. They are family owned & one of their plumbers is a woman which I loved - thank you Jessie!!! Don't let the lack of reviews or pics have you skipping over P & D - you will be in great hands & may even save a bit of your time for Rest & Relaxation while they take care of the rest. Truly happy to have found them!!!

I highly recommend P & D! They came out on a Saturday when I didn't think anyone would be…read moreavailable, fixed the issue quickly, and price was very reasonable, even on a weekend! We won't bother with anyone else because these guys are the best.

Very Disappointed -- Poor Workmanship and No Follow-Through…read more I normally do not write negative reviews, but our experience with this comapny was disappointing enough that I feel compelled to warn others. We hired the company to perform water damage remediation and subsequently rebuild the affected areas, including installation of LVP flooring. Unfortunately, within approximately nine months of installation, the flooring began to warp, buckle, chip, and come up from the floor. This was not a minor cosmetic issue--it was a significant failure of the flooring installation. As soon as we noticed the problems, we contacted Moses, the project manager, who initially told us they would address and repair the flooring. Unfortunately, after that conversation, he stopped responding and effectively ghosted us. We continued trying to get the issue resolved and eventually contacted Rob, one of the co-owners, but we experienced the same lack of follow-through. We contacted the company within the first year, while the flooring problems were actively developing. However, we were repeatedly told that they were out of town and that they would get back to us. The delays continued, and by the time we were finally able to have the matter addressed, we were told that the flooring was out of warranty. That was extremely frustrating because we had made the company aware of the problem well before the one-year mark. In our experience, the company did not take responsibility for workmanship that had clearly failed within a relatively short period of time, nor did they make a meaningful effort to resolve the problem when we brought it to their attention. The quality of the flooring installation was unacceptable, and what made the experience even worse was the lack of communication and follow-through afterward. If you hire a contractor, you should be able to expect them to stand behind their work when something goes wrong. Unfortunately, that was not our experience with Restoration 1 of North Atlanta. I strongly recommend that anyone considering this company do their research, ask detailed questions about workmanship warranties, and get everything in writing before moving forward. Based on our experience with the flooring installation and the way our concerns were handled afterward, we would not use this company again and cannot recommend them.

I was referred to Rob H. and Restoration1 by my daughter (Z. Harper). She spoke highly of Rob and…read morewas pleased with the mitigation service that he provided at her rental home. I had the pleasure of working with Rob H. and Byron. Byron was new to the job, but just as hard working and personable. He will be a great addition to Restoration1. The mitigation was completed in a timely manner and Restoration1 worked well with my insurance company. Thank you Rob and Byron for a job well done! -Shirley Harper

Needed a leaky water main replaced, 40 feet from meter to the house. The Aaron Quote I got was…read more$4200.00. When I told the tech I had a cheaper quote he started to sound like a used salesman, dropping the price by $400.00. I used another licensed plumber and they replaced the same footage in addition a cutoff was replaced in the garage that was not in Aaron's quote all for $1450.00 with a warranty. So glad I did not get taken by this company, buyer beware. So glad mine was not an emergency so I could shop around.

I had used this service before for a washing machine and had the best guy ever! so when I had an…read moreissue with our toilet, called the company again. The kid comes out and tried to tell me to fix a valve seal would cost $370!!! Are you kidding me?! He said he would "step outside" to talk To his manager to drop the price... BS! He was a scammer. I will never use them again.

Quality, trustworthy service with over 70 years experience. Use them for all your electric and…read moreplumbing needs. Remodels, new builds, residential and commercial.

Wow watch out for these guys! I called them around 3/4/24 they came 2days…read morelater,plumber puts an auger down the toilet spins it around a few times pulls it out flush's the toilet once says it cleared out. He also made an adjustment on the amount of water thats dropped when you flush the toilet.charged me a 135.00 dollars no problem with that. I go to use the toilet a day or so later. no water in the bowl! I flush the toilet and it almost flows over. i call bobby up he says its clogged further down the line. he'll send some one in a couple of days. Never heard from them again. fortunately for me my neighbor came over and he got the clog out. I'm an 83 old veteran, cancer survivor and i've got to put up with there s///. I'm not looking for sympathy just lettting ya'all know. Lee Dassow

A super smooth process from start to finish! Greg Quigley was a pleasure to work with!read more

My finished basement flooded when a fitting from the kitchen sink started leaking while we were…read moreaway on vacation. Our ceiling was ruined and the sofa below it was soaking wet by the time we got home. Our insurance company called in Servpro and they sent Greg Quigley to work with us to correct the issue. We had never had any kind of insurance claim and were concerned that we would get stuck. Mr. Quigley walked us through the whole process and reassured us that our claim was in good hands. It wasn't a huge job but his crew jumped right in and took care of it in just a couple of days. If you have a problem and you have to contact your insurance company and you are in North Georgia, I would highly recommend you ask for Servpro and Mr. Quigley to manage your project.

Hires contractors to do work and collects money from clients and never pays the companies that…read moreACTUALLY completes the work!!! He refuses to pay the 2 invoices and refuses to answer the phone!!! Avoid at all cost!

Please read this complaint, as well as previous complaints on Yelp and sites like the Better…read moreBusiness Bureau and Angie's List before hiring Steve Malone. Once doing so, you'll understand the pattern of deceit Steve employs. To replace my main water line and fix a drainage issue in the backyard, Steve gave us an estimate of $4,100. I'm a first-time homeowner of a few months, and I was too trusting & naïve to ask for a written quote. Steve began his con by charging me $1,500 instead of the stated $150 to assess plumbing issues at the house (Steve's response will be that this is a clerical error on his part.) At the completion of the job, the price increased from $4,100 to $10,000. His reasoning for charging us over 100% of the original price: "rock excavation" and "irrigation repair". I employed a licensed, Master Plumber to estimate the cost and specifics of this job. His estimate was $3,400. When I asked the 3rd party plumber about the cost of unforeseen subterranean rock, he quipped that our house "isn't on Stone Mountain", and that amounts of subterranean granite, as well as irrigation lines, should not increase the original estimate because it is a reasonable and obvious part of the plumbing business. Steve advertises himself as a "Licensed and Independent Plumbing & Heating Contractor". I spoke to the Secretary of State's office and they could not find his license. Furthermore, when asked to provide his license ID number... Steve refused. (Steve recently deleted this claim from his website; however I have a dated screenshot of the previous claim should anyone care to see.) On my invoice, Steve asserted that "parts" for the project cost $4,000 (roughly the price of his original estimate). The 3rd party plumber assured us that the parts for this job couldn't have cost any more than $400. After all the work was done, our irrigation system didn't work. The irrigation service we employed deduced that Steve's sub-contractors had not fixed the irrigation system that Steve charged us over $2,800 to fix. Furthermore, Steve refused to pay the $550 for the irrigation errors that his team caused. At the end of the day, it was my fault to trust Steve Malone. I signed the invoice and payed him... unaware that I was being taken advantage of, and that this plumbing job should have cost a fraction of what we were charged. My goal in writing this review is to make sure that no one else makes the mistake of trusting this man.